Collier County Hotels with Parking

Our check in was held up while we waited for sometime come to the front desk - turns out he was outside taking a smoke break. At bedtime we realized that there were no linens for the pull out bed so headed to front desk to ask for them. Was told there were no blankets but when we insisted someone brought out from another room. Once we got back upstairs we discovered that it had a tennis ball size whole in it. The next day we asked for a replacement but were told none to be had. I was surprised at the sloppy work done to make the bed the next day and would have thought whoever was in housekeeping would have removed that blanket and replaced it but nope it was on the bed the next day Enjoyed breakfast and the staff that attended the breakfast bar were super friendly and attentive Heated pool was a plus for sure

OUR LAST TIME AT A HILTON, Horrible staff! They'll use every chance to take your money. Upon check-in they request one of the highest ”incidentals” fee $125 per DAY (higher than low end hotels with high risk guests). What they NEVER told us was that they would use that for a $40 parking fee DAILY, and a $20 resort fee DAILY. When I expressed my dissatisfaction for not being told during check-in I said ”you guys are full of surprises, eh?”, to which the manager in charge dismissively answered ”I know, right?” and simply stayed quiet. When inquiring more, she simply said ”it is must be written where you booked”. Not only that was uncomfortable, but when my wife asked for the WiFi at the lobby the assistant wouldn't give it to her because our room was not ready yet! She claimed that after 4 pm we could get access to the password! RIDICULOUS! she only accepted to give her the password after fearignly looking at the manager and getting a nod from her. Lastly, she would not let my wife know when the room was ready, she said that only through SMS, but I had left the hotel for a meeting so there was no way she would know. The name of the manager in charge at check-in and check-out was Ana from Mexico and the assistant was a young lady with southeast Asia appearance.

Just recently stayed at JWMarriot at Marco Island. (March 12-15) Reserved two rooms that were supposed to be Kings with pullout bed. When we arrived and checked in we had two king rooms with no pullout bed. We had our grandchildren with us and we needed the pullout beds. Hotel agreed to provide roll out bed but very uncomfortable and not what we paid for. I have requested a refund

Outstanding hotel with exceptional staff. Very clean and breakfast buffet 😋. Definitely recommend 👌

The hotel was clean the beds and pillows were comfortable we had a great nights sleep the whole 9 nights we were there The staff were very friendly and professional nothing was to much trouble The pool area was clean and well maintained We would recommend the hotel for a few nights or like we stayed 9 nights thanks to all the staff

Big apartment, layers of puppies, from a cocktail, we paid for breakfast, which is not there.

Asked for toilet paper as not enough in room. Also no tissues and was told at front desk that tissues are not available in all hotels then why was a tissue box holder in the bathroom. Girl at front desk wanted an argument about it. I just walked away She needs training on how to react to hotel guests. No desk or table in room and had to put my coffee cup on floor. Talk about minimalist. Pillows were as hard as rocks and the size of cushions. Had to eat breakfast on filthy tables by the pool. Don't mind eating by pool but at least clean the tables. Rooms very clean but again why would I need to have words and explain myself to get two rolls of toilet paper and told by this lady that even the Holiday Inn doesn't have tissues in the room. I have traveled the world and only once in fifty years have I come across a hotel without tissues and that was in the UK. I have never known a Holiday Inn that doesn't have tissues in the room and in fact just returned from staying at two Holiday Inns on the UK and both had tissues.

Good location for taking an airboat tour through the Everglades. There are several restaurants nearby. Cleanliness is fine and the rooms are very large. Communication is poor, as you are not informed that check-in is on the other side of town and you only find out when you arrive at the hotel. In addition, the booking states that check-in is only until 7 p.m., but the reception is staffed 24/7.

Clean and good location and IHOP right there and Olive Garden - no need to drive. Jacuzzi is there and cool pool. Kids loved it.

Decent location, although any nearby convenience store close early and everything is driving distance so if you don’t have a vehicle could get pricey or just long walks. Has your basics like bed, television, microwave, mini fridge. Comes with toilet paper of course and small bar soaps however if you need a blow dryer or iron not included and also breakfast is not provided as mentioned online. All in all out of season nightly price is worth it, in season a little pricey for the overall quality.