Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
112 reviews
9.1/10
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9.2/10
Great
AAnonymous UserThere is a gym, the front desk is very friendly and they also give away instant noodles for free. The only problem is that the airport bus is not on time.
BBen WadeThis is really a gym of a hotel that strikes the balance between affordability and luxury and a great location. The bed and bedding is to die for.
GGuest UserThe hotel is being renovated, and the soft furnishings of the rooms look very new. The sound insulation is relatively poor, and the crying of children and the voices of people in the corridor can be heard clearly. There will be a sudden sound of equipment running in the room, and I don't know what it is. affect sleep.
The bathroom wasn't cleaned and there were hairs and whatnot.
Across the street is the Water Garden, which is convenient for sightseeing. It is also close to the train station. Great location.
GGuest UserStayed here for move in day at TCU. The price point and proximity to campus was nice. Room felt a little run down with chipped up baseboards and a ripped lampshade, things like that. The walk in shower was roomy and water pressure was good, though there's no door to the shower, just a half glass wall. No maid service (stayed 2 nights). Second night the air conditioner started making a loud, consistent machine noise in the wall, which made it hard to sleep. Wasn't the cleanest room ever upon check in, nor was it the worst I've seen
GGuest UserWhile for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!
GGuest UserThe employees were very courteous and friendly. I was dismayed when I had to valet my car at a rate of $30/night, which I was not informed of prior to arrival. I felt I should mention so that others will know what to expect. The location is right at the convention center, which is approximately 3 miles via car ride from the Stockyards. The room was clean, as was the hotel. I felt completely safe staying there and was satisfied with my stay overall.
RRomain SCAGLIAWe were overall disappointed with this hotel. Even though we are not very demanding or overly critical, we were let down on several points.
When we arrived, we were informed that the swimming pool was unavailable due to maintenance. We then went to our room, and unfortunately, the bed had been made without the staff noticing that the previous guests had urinated on the mattress. I had the unpleasant feeling of lying down on wet sheets.
The receptionist kindly gave us another room, but without offering an apology.
After that, there were several other small inconveniences, such as the absence of conditioner in the bathroom, no waffle batter or spoons at breakfast, and more.
GGuest UserWhen evaluating the hotel, you can first point out the check-in experience, and then start from the hotel environment, services, facilities, etc., listing specific details, so that the evaluation is more real and vivid:
1. This stay experience is perfect! The hotel lobby is very stylish, the room is clean and tidy, the bedding is soft and comfortable, and the living is super safe. The check-in at the front desk was quick, the service was intimate, and I also helped recommend interesting places around. The hotel's gym facilities are also very complete, the breakfast is rich, and the stay is too satisfactory!
2. Staying at this hotel is really thunder! The room smelled strange, like it had not been ventilated for a long time, and there was water in the bathroom. The heating effect of the air conditioner was very poor. It was not warm for a long time. I called to reflect that the maintenance staff came for a long time. It was not repaired for a long time. Breakfast is unpalatable, the variety is small, the experience is not at all, and I will never come again next time!
3. Must praise this hotel! Good location, convenient travel, many foods around. The room decoration is simple and stylish, with excellent lighting and ventilation. The staff was kind and checked in and checked out very quickly. The gym and swimming pool facilities are well maintained, and the breakfast is a combination of Chinese and Western styles to meet the needs of different tastes. A great stay!
KKaye555It's quiet and peaceful. The general area isn't the greatest but i didn't feel unsafe at any time so....
The management, you can tell they don't put up with crap at their hotel. It's close to stores and food. I've never had a bad experience at this hotel.
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