Pigeon Forge Hotels with Parking

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

Hotel room was nicely remodeled, clean, and neat. Good mattresses. Chair in room was worthless, back slanted way to far back to actually sit in it (who makes a chair like that anyway). Had blood stains on one of my pillowcases. Overall pretty good stay. However, the elevator was very dirty in the details. Floor was clean, but edges were dirty and dingy. Glass was absolutely filthy. Whole hotel needed to be painted and spruced up outside. Little gardens were nice. The ”free” breakfast should have more clear that in only included pancakes. You have to pay $6 more per person to get full breakfast choices. Would probably book a different place next time.

We came with friends as we usually do every February. Shanica greeted us with such a smile! Everyone was so friendly and welcoming and helpful! Breakfast was excellent and the rooms very comfortable. Our friend even had the room next door with a fireplace! The entryway was warm and inviting and very comfortable. Even had a table out there where we could play games and talk. The pool and jacuzzi were clean and had nice towels. This why it is our favorite place to stay in Pigeon Forge!

Go to Dawu Mountain to live in BW, BW hotel room is many, convenient up and down, the middle swimming pool is also big, it rained heavily that day, the next day up the mountain, there is a lot of fog on the mountain. In fact, the scenery of Dawu Mountain is a lot in Fujian, Zhejiang, very ordinary, but the blue mountains road behind is really good.

We stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.

Great place,I will stay there again., the only thing is the poor breakfast .needs much improvement and set up different.

Loved the hotel

I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.

My husband was bitten by something during the night, so we are now going to have to take a trip to the ER because it is not getting any better.. Also, the pool area was closed but this was not advertised on the website.

Am average hotel at a location with a lot of traffic. Pool is cold, so don't expect a good swimming experience. The slide is functional though. Overall a good place to stay.