The Ritz-Carlton, Perth

Amazing service. We arrived exhausted after a red eye flight and arrived 7am at the hotel. We were so glad we had an early check in and free upgrade. Will stay again. 2nd stay here since 2020.

We had a wonderful 2-night stay at The Ritz-Carlton Perth. From the moment we arrived after a red-eye flight, the service was thoughtful and warm. A special thank you to the hotel manager for the kind gesture of offering an early check-in—it made a world of difference for us. To our surprise and delight, we were also upgraded to a river view room. The room itself was spacious, modern, and beautifully designed—it truly felt like a home away from home. Every detail was immaculate, and the comfort was second to none. Service throughout our stay was impeccable. Staff were consistently attentive and professional without being overbearing. Breakfast was another highlight. The menu was delicious and changed the next day, which was a nice touch for guests staying more than one night. Couldn’t ask for more—thank you for making our stay so memorable. We’ll definitely be back.

Pluses: 1. Fast check in 2. Clean room 3. Swan River view from room 4. Well equipped gym 5. Welcome drink upon check in 6. Helpful coincerge at front entrance of hotel 7. Fast wifi in room Suggested improvements 1. More movie channels on the TV. Why no Netflix? 2 Room rate should at least include a Continental breakfast during the stay 3. Room was booked for 3 guests. Yet only 2 bathrobes 4. Tea bags provided in the room were a generic brand - Why not provide a more luxury tea brand such as TWG that is consistent with the Ritz Carlton brand?

It was an amazing experience and very nice environment. We felt welcomed and will be going back there again! Thanks

Great location. Walking distance to the ferry station, kid playground, nice restaurants. However, a bit disappointed with this Ritz. We have stayed for 5 nights. I was annoyed by the housekeeping staff have moved my personal stuff around every single day. The bedsheet was dirty. Over charged the BF (BF was instead). Well, generally speaking, it was OK, but not quite as good as the other Ritz Carlton we had stayed before.

Lovely and spacious rooms, great location next to the Quay. Was made to feel special by Alex on the Front Desk who gave some gifts and custom food recommendations to us. Breakfast has a good selection, especially pastries, tea and coffee. Hot choices are limited, however. Special mention for Melanie, Ha, Haven and Sardinia on the breakfast team. Room service food was so-so with limited choice. Overall it’s great for short stay, but a few of the limitations become apparent after a few days.