100C/4 Đường Trần Hưng Đạo, Dương, Duong To, Phu Quoc Island, Kien Giang Province, Vietnam
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Rooms (89)
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10/10
NguyenKevin
10/10
Ching-Ching
Featured (17)
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Exterior (28)
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Dining (25)
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10/10
Ching-Ching
9.5/10
Guest User
Leisure & Recreation (45)
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10/10
Guest User
9.5/10
Guest User
Public Areas (27)
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8.0/10
Longyayutianji
8.0/10
Longyayutianji
User Uploads (107)
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9.5/10
ViviLeon
9.5/10
Наталья чуняева
8.0/10
MarkSt
9.5/10
ViviLeon
6.0/10
Weisskoala
10/10
NguyenKevin
Near Hotel (38)
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10/10
Ching-Ching
8.0/10
Worldisabeautifulplace
Other hotel pictures (35)
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9.5/10
Nahai Marharyta
9.5/10
ViviLeon
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Guest Reviews of Tropicana Resort Phu Quoc
8.7/10
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service8.7
Cleanliness8.4
MarkSt
Standard Room with Garden View
Stayed in Mar 2025
Solo travellers
9 review
8.0/10
Very Good
Posted on Apr 21, 2025
Old but gold hotel. Perfect location on the beach in Phu Quoc! Rooms in the main building are spacious and really outdated but still good value for the money. Relaxed and chilled atmosphere!
Response from Property: Dear MarkSt,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
Guest User
Standard Room with Garden View
Stayed in Mar 2025
Couples
11 review
8.5/10
Very Good
Posted on Apr 17, 2025
This was second time in the hotel. One year ago we booked bungalow, now it was standard room. But every our staying here is amazing. Highly recommended!
Response from Property: Xin chao,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Tropicana Resort Management
Worldisabeautifulplace
Deluxe Room with Ocean View
Stayed in Mar 2025
Solo travellers
29 review
8.0/10
Very Good
Posted on May 2, 2025
Place has very pretty beach, grounds are nice. My bungalow had problem with drainage system.
Response from Property: Dear valued guestsThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. We are sorry to hear that you had problem with drainage system which affected your experience, we will fix it accordingly Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Tripicana resort Management
Biskaeva_ne
Family Room with Garden View
Stayed in Jan 2025
Family
7 review
8.0/10
Very Good
Posted on Mar 5, 2025
The hotel is well located, there are several good cafes, a great spa and a small shop nearby. There is also a laundry. The hotel itself is old, but everything you need is there. The pool is a bit dirty. There is a private beach and this is definitely a plus. There are enough sun loungers for everyone.
Response from Property: Dear BiskaevaThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us. Regarding the pool, we will share your feedback to the pool staff to fix it accordinglyWe thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
Guest User
Executive Bungalow with Garden View
Stayed in Jan 2025
Couples
23 review
7.5/10
Posted on Feb 24, 2025
The hotel is decent overall. The grounds are clean, green, and compact. The bungalow is tidy and has enough space for two people. However, the hotel itself is not new, and the furniture shows signs of wear. The weakest aspect of the hotel is the breakfast. There are not many options, but it’s sufficient for a 3-4 day stay. Unfortunately, the food is low-quality and not very appealing. We preferred to eat outside, where there are several other places that offer better breakfasts. Overall, I would rate the hotel as a strong 3+. It’s a suitable place for an overnight stay, but not much more than that.
Response from Property: Dear valued guestThank you for your review of our resort. As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible, we haveMany thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
Guest User
Deluxe Room with Ocean View
Stayed in Jan 2025
Solo travellers
9 review
9.5/10
Amazing
Posted on Feb 6, 2025
The hotel is in a good location. The breakfast was also good, a nice combination of Asian and Western food. The rooms are old but well maintained. I'll be back!
6/7
Response from Property: Dear Valued guestThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.SincerelyTropicana resort management
ViviLeon
Deluxe Room with Ocean View
Stayed in Dec 2024
Couples
66 review
9.5/10
Amazing
Posted on Feb 2, 2025
I had an amazing stay at Tropicana Resort in Phu Quoc! The service was top-notch, and the breakfast options were not only delicious but offered a wide variety to suit every taste. My room was clean and spacious, with an amazing view, and the overall atmosphere was quiet and relaxing. The large pool was a great way to unwind, and having access to a private beach was a huge bonus. Free sunbeds and towel services were provided, and it was fantastic to be able to order food and drinks directly at the beach.
The only downside was the lack of control over the beach beds. I noticed that some guests were leaving their items on the beds early in the morning or even overnight to reserve them, but would only return many hours later. This was really frustrating, as it prevented other guests from using the sunbeds. It would be great if the resort could implement a system to limit bed reservations to, say, 2-3 hours, allowing guests to enjoy the beach, go for lunch, or get a massage, while ensuring everyone gets a fair chance at the beds. I stayed for 5 days and was only able to use a sunbed once, which was a bit disappointing.
Overall, the resort was wonderful, but improving this small issue would make it even better. Still, highly recommend for a relaxing and luxurious stay!
6/9
Response from Property: Dear ViviLeonThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.SincerelyTropicana resort management
Guest User
Family Room with Garden View
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Dec 30, 2024
The hotel is good with very nice beach.
Staff are very nice and helpful.
There are restaurants and spa near the hotel. 10mins walk to King Kong Mart which make is convenient for most of the time.
Room a bit smelly of old woods and mouldy.
Pool needs to be clean more frequently as there are always some insects in it.
But so far we enjoy our vacation here.
Response from Property: Dear Valued guestThank you for your review of our resort. As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible, we haveMany thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
Guest User
Deluxe Room with Pool View
Stayed in Oct 2024
Solo travellers
4 review
10/10
Outstanding
Posted on Nov 8, 2024
Absolutely a beautiful resort to stay quiet very clean comfortable rooms huge bed very friendly helpful staff thankyou Kenny and Jessica for making my stay amazing :)) close to everything you need within short walk restaurants shopping.
Response from Property: Dear valued guestsThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
NguyenKevin
Standard Room with Garden View
Stayed in Sep 2024
Couples
1 review
10/10
Outstanding
Posted on Oct 17, 2024
Amazing hidden gem of a hotel. Great Service, great staff, beautiful pool, private beach, massage on the beach service all at very reasonable prices.
A great lobby service gal, named Dung (pronounced Dzuung…) with a smile that is so Big, she literally melted my heart. She was very helpful with all my needs.
One suggestion for hotel management. Please reduce plastic waste, by eliminating daily “shampoo” and “body gel” little bottles. Please replace them with large individual, refillable dispensers. Be kind to our environment.
Response from Property: Dear Kevin NguyenThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us, We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management