502/3 Patak Rd, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
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Centara Karon Resort Phuket Guest Reviews
4.1/5
Very Good
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(59)
Positive reviews(34)
Reviews with photos/video(23)
Awesome stay(14)
Great service(11)
Classy environment(5)
Great location(4)
Negative reviews(4)
Guest User
Superior Ocean View King
Stayed in Jul 2023
Family
1 review
4.0/5
Very Good
Posted on Jul 22, 2023
The environment is beautiful, and there is a receptionist at the front desk who is very gentle and patient. The experience was very good, and I gave snacks and flowers before leaving.
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Guest User
Premium Deluxe Pool View Double Double
Stayed in May 2023
Travel with friends
1 review
1.0/5
Posted on May 17, 2023
The cleanliness of the hotel room is very poor. There are many stains on the bed sheets and there are bugs on the bed. The platform contacted the hotel to apply for a refund for another day's order. !
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Response from Property: Dear Sir/Madame, Thank you for staying with us during your recent holiday and for taking the time to complete our guest survey. We are sorry to read your disappointment and apologies for any inconvenient caused during stay. All the feedback provided has been noted. Your feedback is utmost appreciated and gives us an opportunity to improve ourselves. On the other hand, we trust that you have had an enjoyable time in Phuket and that you had a safe journey home. Sincerely yours, Management Team
Huichanggedeyuyugan
Stayed in May 2023
Family
4 review
4.0/5
Very Good
Posted on May 7, 2023
The facilities in the sea view room are indeed quite old, and the balcony of our room is relatively small. The service is still good. There are 20 pigs left to clean it every day. The clothes are neatly folded. The breakfast is also good. The hotel staff I met Very friendly with foreign tourists, overall praise! It's only seven or eight minutes' walk from the beach. It's very close. Karon Beach is also beautiful when the weather is clear. The sea is green and transparent, and you can see fish. We surfed the waves all afternoon, which was very fun! The hotel's free glass bottle of drinking water looks very high-end 😄 remind everyone not to bring dried durians into the hotel, the front desk will keep it for you when they see it. There is a small slide in the hotel's swimming pool, and the children like it💕Stayed in a cabin for three nights and a sea view room for three nights, the cabin experience is even better!
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6/8
Response from Property: Dear Huichanggedeyuyugan,We would personally like to thank you for taking the time to communicate your valuable feed back to us following your recent stay at Centara Karon Resort Phuket.Your extremely valued feedback and comments will contribute to helping us improve our performance and exceed our guests’ expectations.We were pleased to read you enjoyed your stay and may we take this opportunity to thank you again for staying with us and we very much hope to welcome you back to Centara Karon Resort Phuket when you are next in Phuket or one of our other Centara hotels throughout Asia.Yours sincerely,Management Team
Ybjiang
Stayed in Apr 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 27, 2023
I chose a hotel after a long time. I stayed in this hotel in Karen for three nights. The experience was very good! It was quite late at night when we arrived, and there was a tall and thin man at the front desk with a very good attitude, and his words were gentle and gentle. The overall illusion is also very good, and the location is easy to find. It was very comfortable to stay for three days~ On the second night, the water pipe in the sink suddenly broke down. We communicated with the front desk (it was still the tall, thin, gentle man) and immediately arranged for help We dealt with it, and even wiped off all the water around the sink with a towel after it was done. The service is really good! We also like the small balcony in the room. The clothes we change every day can be hung on the balcony to dry. Next time we come to Karon, we will stay in this hotel again! marvelous! Really push!
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Response from Property: Dear Ybjiang,Thank you for being with us recently and for taking your time sharing excellent review here in this forum.We all pleased to know that you have very much enjoyed this visit, especially our services. Look forward to welcoming you back again when you are next in Phuket.Yours sincerely,Management Team
Guest User
Superior Ocean View King
Stayed in Apr 2023
Other
18 review
4.7/5
Amazing
Posted on Apr 20, 2023
The hotel occupies a large area like a park in a very quiet place on Karon Beach. Walking to the beach, eating, and shopping are all within minutes. The hotel's gym and swimming pool are not bad, but the hotel has a sense of age and some facilities are very old. For example, there is no hot water in my room. Anyway, it doesn’t matter if it’s hot. The price/performance ratio is very high.
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Response from Property: Dear Sir/Madame,Thank you for being with us recently and for taking your time sharing excellent review here in this forum.We all pleased to know that you have very much enjoyed this visit, especially our location. Location is one of our most appreciations and I am glad you feel the same way.Again, please accept our sincere apologies for any inconvenience caused during stay regarding the water issue.Look forward to welcoming you back again when you are next in Phuket.Yours sincerely,Management Team
Aimeitianshi
Stayed in Apr 2023
Solo travellers
13 review
5.0/5
Outstanding
Posted on Apr 22, 2023
The room is great, the service is very satisfactory. Game pool and adult pool
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6/12
Response from Property: Dear Aimeitianshi,Thank you for being with us recently and for taking your time sharing excellent review here in this forum.We all pleased to know that you have very much enjoyed this visit, especially our pools. Look forward to welcoming you back again when you are next in Phuket.Yours sincerely,Management Team
Guest User
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 12, 2023
The hotel is very big, the environment is very good, the service is great, and Karen is also beautiful. It's just that the cats here don't like to talk to people
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6/7
Guest User
Deluxe Pool View Double Double
Stayed in Jul 2023
Family
25 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Located in the center of Karon Beach, it is very convenient for eating, shopping, and transportation. The hotel is a large resort with a green jungle, quiet amidst the hustle and bustle, and the breakfast is also very good. It is better to live in the pool room area. Recommended
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Response from Property: Dear Valued guest, Thank you for being with us recently and for took your time sharing the feedback here. We all pleased to know that you have had a pleasant stay very much. We are looking forward to welcoming you again in the near further. Sincerely yours, Management Team.
Anonymous User
Stayed in Jul 2023
Family
9 review
4.7/5
Amazing
Posted on Jul 12, 2023
First of all, the hotel is very quiet as a whole, most of the foreigners go out for massage, restaurants and convenience stores are more convenient Experience the hotel pool is a hotel that can be chosen again
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Response from Property: Dear Valued guest,Thank you for choosing us as a destination and for took your time sharing the feedback here. We all pleased to know that you have had a pleasant stay with us. We are looking forward to welcoming you again in the near further. Sincerely yours, Management Team.
Guest User
Deluxe Honeymoon Spa King
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 9, 2023
The overall environment is very satisfactory. There is a small independent yard and a small swimming pool. It is very enjoyable. The air conditioner is also very suitable. There is a fruit basket. The front desk staff are very enthusiastic about their work. The breakfast is also good. The environment is very good, very I like the big table in the bathroom, which can be separated from wet and dry. I have shot a lot of videos. One thing is, you must prepare mosquito repellent, as there will inevitably be mosquitoes in the small yard.
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Response from Property: Dear Valued guest,Thank you for choosing us as a destination and for took your time sharing the feedback here in this forum. We all pleased to know that you have had a pleasant stay with us. and look forward to welcoming you back again when you are next in Phuket. Sincerely yours, Management Team.
Anonymous User
Stayed in Dec 2022
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 27, 2022
The hotel is very large, with 3 swimming pools and various facilities for children to play. It takes 5 minutes to walk to the beach. After 4 pm, there are various snacks outside the hotel. I also found a Thai restaurant with dumplings and wonton stew. My favorite is Thailand. The cold green papaya, but there is no waiter who can speak Chinese💁
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Guest User
Premium Deluxe Pool View Double Double
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2022
The location is very good, the hotel service is also very good, very good resort hotel. It is very convenient to reach the beach and seaside within walking distance, and the surrounding restaurants and bars are of good quality. Is a very good resort hotel in Phuket
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mayu
Stayed in Apr 2023
Family
4 review
4.5/5
Great
Posted on May 26, 2023
Check-in requires a deposit, cash or credit card. It's old, and it's a bit noisy in the air, but the location is good. Once you go out, you can walk five minutes to the beach. The breakfast was delicious. Three swimming pools, great
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Response from Property: Dear Mayu, Thank you for staying with us during your recent holiday and for taking the time to review this forum. We are sorry to read your disappointment and apologies for any inconvenient caused during stay. All the feedback provided has been noted. Your feedback is utmost appreciated and gives us an opportunity to improve ourselves. On the other hand, we trust that you have had an enjoyable time in Phuket and that you had a safe journey home. Sincerely yours, Management Team
Guest User
Premium Deluxe Pool View King
Stayed in Apr 2023
Family
2 review
4.5/5
Great
Posted on May 6, 2023
I came to this hotel during my honeymoon in 2015. I have a good impression of the swimming pool with slides, so I booked this hotel for 7 nights in Phuket this time. Let me talk about the advantages: 1. The room is not humid, and the mattress is neither soft nor hard , very comfortable to sleep in; 2. All the service staff in the hotel are very enthusiastic; 3. Restaurants, bars, 711 and various shops are just outside the hotel, lively but not noisy; 4. Very close to Karon Beach, about 5 minutes walk 5. It is less than 9 kilometers away from Patong Banzaan Seafood Market, 5 kilometers away from Kata Beach, 200 baht by taxi with bolt, and it is convenient to go anywhere. Let’s talk about the disadvantages: 1. The swimming pool slides that used to be featured are now outdated, not as good as Bamgo, Taft Palm, and ozo; 2. The hotel has been renovated for a long time, and some facilities are a bit old; 3. I booked this one The room is slightly more expensive than 700.
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Response from Property: Dear Sir/Madame,Thank you very much for choosing us as a destination recently and for having taken your time completing review.We are all pleased to know that you have enjoyed your stay with us, especially the services encountered with our staffs. We do regret to hear some negative comments that we were letting you down. Please accept our sincere apologies, your comments were taken on board for an improvement. We do hope to have the opportunity to welcome you back in the near future. Sincerely yours, Management Team
Anonymous User
Stayed in Apr 2023
Travel with friends
5 review
3.0/5
Posted on Apr 8, 2023
If you choose to live in Karon Beach, I suggest you take a look at agofa and booking. The listings here are relatively new. There are very few reviews from Ctrip. After staying in this Centara, I found that it is very old for some years. The induction room card is not easy to use almost every day. Find the front desk to open the door, but fortunately, the service attitude of the hotel staff is good