Hotel Azar

Staff: Consistently praised for being friendly, attentive, and helpful across reception, restaurant, and café.

Our stay with you on the 1st February 2025 on our way down to Portugal was not a pleasant one due to the room being opposite the lift which disturbed our nights rest due to constant noise from intoxicated residents returning to their rooms up to the early hours of the morning. Added to this, our room illuminated each time the automatic corridor lights came on due to the gap under the entrance door into our room. Televisions were blasting out noise until the early hours in adjacent rooms along with roars of noise from the occupants obviously supporting the football teams they were watching. Lack of Soundproofing of the room and light emissions thoroughly ruined our night’s sleep which is the reason why we have opted to make alternative arrangements on our return journey to Santander. The room itself was clean and comfortable and the location is an ideal stopover for our regular trips down to Portugal, unfortunately we will not be returning and would certainly not recommend your establishment to friends and family. I will be taking this matter up with my credit card provider with a view to claiming back the cancelled accommodation and poor experience on our initial stay, I am happy to give you the opportunity to respond prior to taking further action, however, if no response to this email is made within 14 days I will proceed with taking action up with my credit card provider.

Comfortable, quiet and convenient Very clean, very tidy, professional staff. Had quite an attractive quality 50s vibe to the styling of the hotel, but the room was up to speed on comfort and modern needs. Lovely little balcony.Although on a main road the double glazing was excellent and we both slept very well. One thing, an extractor fan in the bathroom is essential! Had a very tasty tomato tostada, freshly squeezed orange juice and good coffee for breakfast in the cafeteria. We were en route to Portugal from France, so didn't actually go into the town this visit. We may book for two nights on the way back in May and go and explore the old town. Excellent parking and very easy access to the motorways.