Hotels Near Museo Atlantico Underwater Museum in Playa Blanca

This is a very nice hotel in a great location with all the staff being super helpful and friendly. We stayed half board on the preferred basis. We requested a room change as we prefer one that catches the afternoon sun and this was done promptly by guest relations. The Preferred status gives you access to better rooms and some adults lovely pools and a lounge where you can get snacks and drinks ( non alcoholic). The Preferred breakfast lounge was excellent. The staff are fantastic and are always willing to help. The choices in the on-site restaurants was fantastic as was the quality of the food. I would have given this hotel five out of five but we were disappointed with the choice of sandwiches in the Preferred lounge which was virtually all meat (always Salami or ham) with no choices for vegetarians or vegans unless you wanted only salad and on complaining the next day there was one vegetarian choice of what looked like sandwich spread. If on half board you eat your evening meal at the Buffet restaurant or you can change it for lunch and it was in here we also struggled with little or no choice for vegetarians / vegans, Yes there was lots of vegetables but unless you wanted pizza pasta no real options so after complaining we were pleased to see vegetable paella but disappointed to find it had shellfish in it and vegetable soup which had chicken in it🙄 plus many dishes were incorrectly signed which could be a real hazard for anyone with allergies and on complaining again better options appeared near the end of our holiday including some great no meat options. Overall this is a great hotel with lovely staff that l would go back too as we had a great stay but it could do better.

I am currently staying at this hotel, for the 3rd time this year but unfortunately the shine is definitely rubbing off. I am one of the visitors who suffered from the sickness bug for 2 days and have to agree the evening meal food is terrible even in the Italian restaurant not good I was in there last night and was served a Luke warm lasagne (pork and mushroom) and you could have soled your boots with the pork it was that tough, breakfast ok plenty to choose from, I agree it could greatly benefit from an upgrade chipped units in the sitting area of the rooms,various states of sofas from stained and tatty to ok, unless you go for the deluxe rooms which have been refurbished and they are very nice, cleanliness overall I have found to be very good the sunbed situation is an absolute joke, people are sitting on beds at 8 am to get a bed or towels put on when you are told no reserve but nobody seems to do anything about it, overall the staff are lovely and helpful and being a smaller hotel it is friendly but the food situation really needs addressing, was hoping to return again for xmas but seriously considering alternatives

This was our 13th visit to the Princesa Yaiza and it never fails to deliver. We had a superb suite with a view of the lower pool in block C (236) which is our preferred location, the room was spotless on arrival and the maid service all through our 13 night stay was excellent. Buffet breakfasts were fantastic, however for once we did not visit the A La Carte restaurant for breakfast due to the increase of the supplement from 5 euros to 15 which we decided was not acceptable. All staff at the hotel as usual were brilliant without exception. There was a corporate function during the middle weekend of of stay where the conduct of those guests detracted from the usual ambience of the hotel (the hotel however cannot be blamed for this) We are already planning our visit for 2025 as we have found the hotel, it's location and the service given to be everything we want from our holiday in Playa Blanca.

Last year we had two lovely weeks at Mynd in our apartment with private pool and decided to return for another two weeks. Unfortunately this year it was a totally different vibe… Let’s start with the positives. Cleaning really improved (room and pool areas) and more options to eat at the poolbar (unfortunately still long waiting queues). We had an electric problem in the room so no electricity/airco for one night but it was solved immediately the next morning. Marcos, Daniel, Joelle, Alejandro and all the other guys are really nice (it looked like the others were burnout). Marcos recognizes us immediately and came to shake hands (unfortunately this was the only welcome back feeling we had). Viktor of the animation team is a real plus: very friendly, vivid, good with the kids and speaks different languages. Last but not least the Lallama restaurant was still very good (limited choice and inside dinner so only nice for a couple of times). Now why it didn’t felt like ,comming home as friends, (a quote is written on the mirror in the room). We were welcomed as returning guests with the question ‘is it your first time at Lanzerote?’ and offered a drink out of a paper cup from the reception ,mercado, instead of ‘Marcos bar’. A normal glass of wine was not possible so we paid for our ‘welcome back’ drink at the bar with our halfboard paper (paperless?). Also nothing in our room (last year we had a welcome note with a bottle of wine). The first night we had dinner on the terrace of the restaurant (we really loved the outside dinners last year), but now there is a loudly minidisco going on every night instead of nice live music (they replaced the music to the lobby again which has no ambiance) so we were ‘forced’ having dinners outside the hotel (we booked half-board so a lot of money wasted). Then the pool towels… they weren’t in the room so we went to reception and we had to pay a deposit IN CASH which we didn’t have, so we did not get the towels! This didn’t feel welcoming at all. We paid Mynd a lot of money upfront because we trusted Mynd but we weren’t trusted with 3 pool towels?! Also the thing with reserving sunbeds was very irritating (last year they took the towels away) and the queues at the poolbar were worst then last year because of a paper administration for the guest and only one computer to put in the orders. We wrote an email with our feelings about our stay but never got a real feedback (there was new management) or compensation so we bought expensive bottles of wine with our half board paper (we also wanted some to turnover to another family but also a no-go). We had a lovely holiday thanks to our lovely apartment, the beach and the Rubicon restaurants so WHEN we return we book bed and breakfast and bring cash with us for towels 😉!

My young daughter and I have been coming to Caybeach Sun the last few years. We absolutely love coming here. There is an onsite shop that has all the essentials and more, staff in the shop are lovely. There’s 2 big swimming pools, a kids pool and water slides. There’s a pool bar where you can order food and drinks through out the day, staff at the pool bar work very hard getting everyone’s order to them, they are nice and helpful. The apartments are nice, spacious and comfortable. Reception and night staff are absolutely lovely, nothing is ever too much hassle. Especially Andreas who’s always cheerful and nice. One person who really stood out to me this year is Pika the entertainer, my god he is a ball of energy. He is great with the kids. Pika does activities during the day around the pool area and gets families involved adults and children. It’s great fun. Evening entertainment the kids love tattoos and mini disco, there does be bingo, karaoke, just dance and all sorts of evening entertainment for everyone to enjoy. Pika will talk to all the families and get everyone involved. He makes a big effort to speak in English for people like me who aren’t great with the Spanish language just yet . Hats off to pika he is very good at his job. The beach and town are only about 10-15 minute walk or 2-5 mins in a taxi. Great holiday this year.

I came down for my birthday and the hospitality at THB Tropical Island is unmatched, I have stayed at 4* & 5* and never received a service and welcome as sweet as here. From the premium pool bar to reception, all the employees were incredibly sweet and made the extra mile for my birthday to the point I cannot wait to return. Thank you to the staff here, you guys really deserve it. I will update this review with names as you all deserve a special shout out.

I am writing this with the earnest aim of helping others make an informed choice before you decide to stay here. I was taken on holiday as a kind gift- for which I am grateful- however, had this been under different circumstances, I would have felt very differently- and the following is facts- 1) All inclusive - the silver wristband has more restrictions than the pandemic - get a gold wristband- you can't get served at certain bars with the silver, go to certain areas, go to the adults only pool etc. - it's ridiculous. (And I was told by the people with the gold bands that theirs was not much better but definitely less restrictions) 2) This is rather serious - over the course of the 7 days, out of the 9 or 10 people I loosely befriended and got talking to, 4 of those people got food poisoning, including myself. That cannot be a coincidence. We all got it on different days, (mine, going by what I was bringing back up, seemed to be a delightful mixture of peppers, mushrooms and mediteranean vegetables) - others said they got it off the salad, others said it was from other foods- so there is clearly a problem here with hygiene or the food - 1 of these people lived with other serious health conditions and because of the food poisoning had to have over 600 euros worth of injections from the Doctor. It's all inclusive- imagine if you didn't have 600 euros spending money in your bank account? The food poisoning passed after 24 hours starvation- but it was very painful and extremely unpleasant during that time - stay close to a toilet! 3) If you want an adults only holiday, this is NOT the resort for you. Mainly families and kids. 4) If you are SINGLE and would be open to a holiday romance, this is NOT the resort for you. Guests are not allowed on the resort for any reason or any length of time day OR night. Rather discriminative towards single people really. 5) The service staff and bar staff are generally lovely- and you can tell they are worked to the bone. It is clearly the management that is the problem. 6) On day 2 of my 7 day holiday, I put a serious complaint in to a manager- she said she or someone would get back to me. Nobody ever did. 7) The air conditioning units in the apartments/rooms are TERRIBLE. It was sometimes cooler outside than with the air con on, on full power (and it only stays on full power for 10-15 minutes, you have to keep pushing the button) - our room often felt like an oven/furnace with no air - uncomfortable 8) Don't bother trying to book in at the steakhouse restaurant. It is (inexplicably?) hardly ever open and always fully booked - even before you arrive - when it is. 9) The Italian restaurant has NO AIR and is swelteringly hot. Also, don't order the spaghetti bolognese - my Mum is NOT a good cook, and her spaghetti bolognese is better than what was offered here. Maybe I just picked the wrong dish? But nothing special. 10) How this hotel has 4 stars is literally beyond me. It should be investigated. Would yo