Hacienda Paradise Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hacienda Paradise Hotel
Avenida 10 Nte. entre calles 20 y 22 Centro, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage Room
24-Hour Front Desk
Luggage Storage
Car Rental
Wi-Fi in Public AreasFree
Shuttle Bus Service
All amenities
Property Description
With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.
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7.5/10
Cleanliness7.5
Amenities7.3
Location7.8
Service7.5
All 100 reviews
Surroundings
Airport: Cancun International Airport
(56.3 km)
Landmarks: Quinta Avenida
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Quadruple Room With Balcony
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
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5
Poolside Quadruple Room
2 Double bed
Non-smoking
Air Conditioning
TV
Electric Fan
Towel
Check Availability

2
Standard Room
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
Check Availability

5
Deluxe Room
1 King bed
Non-smoking
Air Conditioning
TV
Electric Fan
Towel
Check Availability

3
Poolside Room
1 King bed
Non-smoking
Air Conditioning
TV
Electric Fan
Towel
Check Availability

4
Balcony Room
1 King bed
Non-smoking
Towel
Shade Curtain
Bedding: Blanket Or Quilt
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Guest Reviews
7.5/10
100 reviews
- Cleanliness7.5
- Amenities7.3
- Location7.8
- Service7.5
Average for similar properties in Playa del Carmen

Review summary
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Convenient Location: Frequently praised for proximity to key landmarks like 5th Avenue and 28 de Julio Plaza.(based on 3 reviews)

Guest User
May 29, 2025
In the website it said free breakfast, per night..Toast of bread and coffee only ….that’s what you call breakfast..I was not the only one that was disappointed .. false advertising

Guest User
March 11, 2025
It has good location but don't have many facilities(dryers, blenkets, refregirators)
A room has bad smell.

Guest User
June 30, 2024
Great Location. Free Breakfast is only toast / tea / coffee / or juice.

Elisssakhalin
March 13, 2025
Convenient location. Modest rooms, but clean. Quite tasty breakfasts (not expensive by Playa standards) for one or two nights just right.
Original TextTranslation provided by Google

Robyn
April 13, 2025

Good: The location was very convenient and walkable to a lot of things.
Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates.
I was only given 2 bath towels. No hand towels or wash cloths.
There was only a sheet on the bed, no blanket.
"Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall).
Overall, I would not stay here again. There are other better nearby options.

Verified traveler
March 21, 2025

Excellent stay. Nice complimentary breakfast coffee and toast with eggs only $4.00 extra.

Sonia
March 5, 2025

This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.

Jennifer J
February 16, 2025

Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage Room
24-Hour Front Desk
Luggage Storage
Car Rental
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Spa
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front Desk Services
24-Hour Front Desk
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Languages Spoken
English
Spanish
Health & Wellness
Massage Room
Spa
Additional charge
Public Areas
ATM
No Smoking in Public Areas
Garden
Accessibility
Stair-Free Property Entrance
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First-Aid Kit
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. £37.80) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2004
- Number of Rooms: 37
With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 33 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 33 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What are some things to do near Hacienda Paradise Hotel?
You can visit the following landmarks near Hacienda Paradise Hotel: Quinta Avenida, 260m from your search (straight-line distance). What are some things to do near Hacienda Paradise Hotel?
What amenities and services does Hacienda Paradise Hotel have?
Hacienda Paradise Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Hacienda Paradise Hotel have?
Does Hacienda Paradise Hotel have a swimming pool?
Yes, Hacienda Paradise Hotel has a pool.Does Hacienda Paradise Hotel have a swimming pool?
Does Hacienda Paradise Hotel provide breakfast?
Yes, guests at Hacienda Paradise Hotel can enjoy breakfast during their stay. Breakfast option(s): Western. Does Hacienda Paradise Hotel provide breakfast?
Are pets allowed at Hacienda Paradise Hotel?
Yes, Hacienda Paradise Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hacienda Paradise Hotel?
What are the check-in and check-out times at Hacienda Paradise Hotel?
The check-in time at Hacienda Paradise Hotel is 15:00-23:30 and the check-out time is 12:00.What are the check-in and check-out times at Hacienda Paradise Hotel?
Which airport is closest to Hacienda Paradise Hotel?
Cancun International Airport is the closest airport to Hacienda Paradise Hotel, and it is about 52 mins from hotel by car (56.3 km).Which airport is closest to Hacienda Paradise Hotel?
How much does it cost to stay at Hacienda Paradise Hotel?
Prices at Hacienda Paradise Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hacienda Paradise Hotel?
About This Property
Nearest Airport | Cancun International Airport |
---|---|
Distance to Airport | 56.31KM |
Average Price From | GBP33 |
Hotel Star Rating | 3 |