The Reef Playacar Beach Resort & Spa-Optional All Inclusive
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The Reef Playacar Beach Resort & Spa-Optional All Inclusive
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Paseo Xaman-Há, Retorno Sayil S/N, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(19.7 km)
Landmarks: Beach Club Riu Lupita
(310m)
Landmarks: Playa del Carmen Archeological Site
(340m)
Landmarks: playacar
(580m)
Landmarks: Hotel Riu Playacar
(710m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior Room, 1 King Bed
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Private Toilet
Check Availability
7
Premium Room, 1 King Bed
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
4
Superior Room, 2 Double Beds
2 Double bed
30m² | Floor: 1
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Private Toilet
Check Availability
7
Premium Room, 2 Double Beds
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
Guest Reviews
7.7/10
Good
101 reviews
- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Playa del Carmen
Review summary
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Location: Highly praised for proximity to beaches, 5th Ave shopping, and natural attractions like cenotes/jungles.
Meryem
August 6, 2023
Very noisy hotel. The food is not good. The beach is very dirty.
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Eunice
April 29, 2025
Overall stay was ok, decent location close to shopping centers. Pillows and blankets had the scent of food and some stains on bedding
Xavier
April 22, 2025
Here are the likes:loved the beach , spacious, soft white sand, blue water very little sargass grass, pretty much none until the last day when it was windy , lounge chairs options were through out the property, we saved seats before we ate breakfast and never had an issue, seemed to be enough for everyone, always felt like it wasn’t crowded, maybe it was the jungle /trees through out ? No lines for meals , activities were great, mostly Elena the activity director!! She was so spunky, great Zumba in the pool, she made mine and my daughters
Ruben
April 20, 2025
Upon arrival the front desk manager was arguing with a guest. Not very professional. He was telling her regardless of what she said, he was changing her for a damaged mirror. That’s scary. Upon Checking in we were warned losing the towel card for the pool would result in a $35 charge per key. Scary. We paid for the VIP upgrade. Not worth the cost. They ran out of top shelf alcohol by1pm. Cabanas filled up quickly. Buffet food was terrible. Property was nice. Needs better management.
Kelly
April 20, 2025
This beachfront resort is in an excellent area, Playacar, which is gated and feels very safe. Walking, riding bikes or getting a taxi is easy. Outside of Playacar there are shops, historical sites, and museums. Wonderful restaurants locally, as well. But, there is also no reason to leave the Reef as there are restaurants on site, too. Boticelli and Terrazzo grill were our favorites. The Ome Spa was fabulous; we enjoyed our massages. We utilized the dive shop. The staff is helpful and friendly; we had a few delays that were not staff's fault. Also, the captain of the boat dropped us off quite a way from shore in our BCDs making us navigate waves and wind back to shore. Again, not staff's fault who were apologetic. Overall, we found the Reef to meet our needs and expectations.
Sanja
April 17, 2025
The most green and eco friendly resort I ever been. Very clean. The staff is very friendly, especially in restaurants. Look for Sonia .. she will make your day
Michele
April 18, 2025
Had a wonderful time at this resort. Was perfect for us. Travelled with husband and two babies. Not too over the top but beautiful. The beach was cleaned up pretty good even if sargassum had started to get bad on a lot of Quintana Roo beaches, no issues for swimming. The area is very quiet and safe but also walking distance to playa del Carmen for a more upbeat feel. Food was good too, and all the workers were so nice. Would love to come back.
Elena
April 13, 2025
The customer service was not very polite and they charged extra for many things like a spot on a sheet to clean!!! Really that are the fees included in room service normally! Really not a nice place for the vacation ,a bit stressful a 60 minutes massage ended in 45 minutes, that is money taken from customer ,not nice. When I complained nothing was done to compensate ,really bad service!
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Off-site
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
KTV
Taxi booking service
Car Rental
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Table Tennis Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car Rental
Shuttle Bus Service
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Wedding Service
Multi-Function Room
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Food & Drink
Snack Bar
Bar
Public Areas
Water Purifier
No Smoking in Public Areas
Garden
ATM
Health & Wellness
Billiards Room
Table Tennis Room
Tennis Court
Golf Course
Off-site
Fitness Room
Massage Room
Sauna
Kayaking
Parasailing
Ziplining
Off-site
Spa
Diving
Off-site
Beach Volleyball
Snorkeling
Sailing
Windsurfing
Body Care
Yoga Session
Activities
KTV
Eco Tours
Off-site
Table Football
Beach Umbrella
Fishing
Off-site
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Babysitting Services
Additional charge
Children's Pool
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:30–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1998
- Renovated: 2005
- Number of Rooms: 396
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Frequently Asked Questions
What are some things to do near The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
You can visit the following landmarks near The Reef Playacar Beach Resort & Spa-Optional All Inclusive: Beach Club Riu Lupita, 310m from your search (straight-line distance). What are some things to do near The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
What amenities and services does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have?
The Reef Playacar Beach Resort & Spa-Optional All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have?
Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have a swimming pool?
Yes, The Reef Playacar Beach Resort & Spa-Optional All Inclusive has a pool.Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive have a swimming pool?
Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive provide breakfast?
Yes, guests at The Reef Playacar Beach Resort & Spa-Optional All Inclusive can enjoy breakfast during their stay. Breakfast option(s): Continental. Does The Reef Playacar Beach Resort & Spa-Optional All Inclusive provide breakfast?
Are pets allowed at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
Unfortunately, pets are not allowed at The Reef Playacar Beach Resort & Spa-Optional All Inclusive.Are pets allowed at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
The check-in time at The Reef Playacar Beach Resort & Spa-Optional All Inclusive is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
Which airport is closest to The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
Cozumel International Airport is the closest airport to The Reef Playacar Beach Resort & Spa-Optional All Inclusive, and it is straight line distance from hotel: 19.7 km.Which airport is closest to The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
How much does it cost to stay at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
Prices at The Reef Playacar Beach Resort & Spa-Optional All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Reef Playacar Beach Resort & Spa-Optional All Inclusive?
About This Property
| Average Price From | GBP132 |
|---|---|
| Hotel Star Rating | 3 |