Boutique Hotel Belgica

An elegant and well placed hotel in the centre of Ponce, a super friendly welcome and a beautiful room. The excellent price point marred a little for us by an excessive use of air freshener and no hot water. Place = great, style = great, welcome = great, price point = great but all let a little down by some details.

What a great place! The staff are few, but always helpful for anything. The location is at the most happening plaza in town, walking distance to most things. A few FYI things: - no elevator - near a busier part of town so there is some street noise I would happily stay here again. Thanks team!

Hotel Belgica occupies a wonderful old colonial building with a grand tiled entrance, high ceilings and an atmospheric spanish-era ambience. Balustraded staircases take the place of elevators but help was on hand to assist with our rum-laden suitcases. Our room was simply but adequately furnished, very spacious and served with good wi-fi. I would have preferred the bed linen to include a quilt encapsulated within a washable cover for hygiene purposes but my main irritation was the hot water was barely tepid. Desk staff attributed this to the use of solar panels but as the issue was the same both evening and morning and just an hour after mentioning it, the water temperature was suddenly much improved, I suspect the matter is somewhat more complex. Either way, I have deducted a TA blob from my rating as this aspect of our stay was quite irritating and not being properly managed. Location-wise, Belgica is just off the main square which is great for restaurants, the evening buzz and a nearby great spot for breakfast. Parking wasn't a problem as we took advantage of one of the reserved spots just outside. Even without these being available, it seemed that on-street parking wouldn't be much of a problem.

Nice hotel, great location. Had issue with reservations- they had me in computer for wrong dates and had to change my 2 rooms to a double and a room with a double and a king when I asked for 1 king and 1 queen. If I wanted 2 beds in a room I would have booked it that way. Charged me more money too and would not adjust price to original receipt even though it was their error. Win-win for them as it was too late for me to look for another hotel AND my whole family was staying at this hotel for a wedding. Word to the wise, call hotel after booking and make sure they have correct dates in the computer. It just so happened to be carnival weekend and I think they wanted more money for the rooms. Very frustrating experience.

Beautiful ! very walkable to many points of interest around historic Ponce central. If your room doesn’t have what you need, simply ask the front desk, the staff are incredibly friendly and gracious. Very very clean, beautifully decorated for the holidays. Highly recommend for anyone who is looking for a unique authentic & historic experience.

Really cool hotel that provided a unique and comfortable experience. We stayed in a king room on the street side on a Friday night and had a quiet night’s sleep. The room was clean and updated. The building has a lot of charm and character. The concierge couldn’t have been nicer and provided great, local recommendations for food and coffee. Perfect location and accommodations for anyone exploring Ponce.