Name: Plaza São Rafael Hotel
Address: Av. Alberto Bins, 514, Centro Historico, Porto Alegre, Rio Grande do Sul, 90030140, Brazil, Av. Alberto Bins, 514, Overseas, Brazil
Rating: 8.7

All reviews

Positive reviews

Reviews with photos/video

Great service

Foi uma experiência maravilhosa! O atendimento de todos os funcionários foi excepcional. O café da manhã é surreal. Vale a pena!

It was a wonderful experience! The service from all staff was exceptional. The breakfast is surreal. It is worth it!

Sauna

Restaurant

24 hour reception

Currency exchange

Parking

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

All Languages

Spanish

Portuguese

All Room Types

Standard Double Room with Double Bed

Standard Single Room with Double Bed

Standard Twin Room, 2 Twin Beds

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child.
However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. 
The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction.
Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee.
This time, the hosting has left much to desire.
But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

The rooms are still not taken, the swimming pool is not heated as before.
You need to provide all the activities offered by the hotel at the check-in. 
Out of that, continue great!

Most Relevant

Most Recent

Rating (High to Low)

Rating (Low to High)

8.1km from Salgado Filho Porto Alegre International Airport

All Travellers

Business traveller

Family

Solo traveller

Booked for others

Couple

Travelling with friends

Other

hotel_photo_h1

See 153 photos & reviews for Plaza São Rafael Hotel. View verified pictures of rooms, facilities, exterior, dining, etc. before booking.

Plaza São Rafael Hotel - Photos, Reviews & Deals | Trip.com

https://ak-d.tripcdn.com/images/220i0z000000mkwcn2DEA.jpg

Rakuten STAY FUJIMI TERRACE Hakone Ashinoko Reviews

Mer de l'aube Hotel Reviews

Super 8 Hotel (Beijing Tiananmen Square Qianmen Xiheyan) Reviews

Fynn Boutique Hotel Reviews

Ki Space Hotel & Spa - Near Disneyland Paris Reviews

Manxin Hotels in Beijing

Days Inn Hotels in Birmingham

Hyatt Regency Hotels in Guangzhou

Grand Mercure Hotels in Shanghai

Best Western Plus Hotels in Brussels

Radisson Hotel York, Radisson Hotel York photos, Radisson Hotel York images, Radisson Hotel York photo gallery, Radisson Hotel York reviews

Golden Bahía de Tossa & Spa  ., Golden Bahía de Tossa & Spa  . photos, Golden Bahía de Tossa & Spa  . images, Golden Bahía de Tossa & Spa  . photo gallery, Golden Bahía de Tossa & Spa  . reviews

Park Regis Birmingham, Park Regis Birmingham photos, Park Regis Birmingham images, Park Regis Birmingham photo gallery, Park Regis Birmingham reviews

El Mouradi Skanes, El Mouradi Skanes photos, El Mouradi Skanes images, El Mouradi Skanes photo gallery, El Mouradi Skanes reviews

Graduate by Hilton Cambridge, Graduate by Hilton Cambridge photos, Graduate by Hilton Cambridge images, Graduate by Hilton Cambridge photo gallery, Graduate by Hilton Cambridge reviews

Explore More

seo-hotel-photo_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-trip-gtm

@ctrip/hoh-photo-gallery

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

@ctrip/web-core

@ctrip/hoh-seo-richtext

Porto Alegre

Brazil

Rio Grande do Sul

Recommendations

We Price Match

Response from Property

To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.

Guest Reviews of ${{hotelName}} 

Check available rooms for your travel dates

Swipe up to view more

Enter your dates for the latest hotel rates and availability.

Search ${{cityName}} Hotels

Your recent searches

Cheap ${{cityName}} Hotels | ${{Year}} Latest Deals | Trip.com

seo-hotel-photo_PC_0_0_55

Plaza São Rafael Hotel - Photo Gallery

Rooms (27)

Exterior

Dining (23)

Leisure & Recreation (21)

Business Facilities

Public Areas (16)

User Uploads (8)

Near Hotel

Other hotel pictures (41)

Trending Searches

Explore More