Blue Sea Costa Jardin & Spa

The hotel was very bad and helpless. I regret the three nights I spent there

I am extremely upset with this hotel. We booked this hotel based off the amenities available. However, the amenities are rarely open. The pool is only open from 10:00-17:00 which leaves no time to go enjoy excursions and still enjoy the amenities. The mini golf is €10 and is only open for 4.5 hours a day (10:30-13:00 and 15:00-17:00). We were hoping to go enjoy the beaches/hiking/etc during the day and come back and relax around the hotel and enjoy swimming and playing mini golf. But we are not going to be able to enjoy that at all. I would not recommend. I would recommend booking somewhere else where the amenities are more available. I'd also like to add that when we arrived they said their parking lot was full. So we had to park a bit aways and walk to the hotel. This was extremely inconvenient for us as the parking nearby is extremely limited. Also, the food was not good at all. The only good option was the gravy covered turkey. The bread was hard and stale, the fries had been sitting a while, the pizza was way too salty and cold, matter of fact almost all of the hot options were cold so I'm not sure they are on heating trays. We expected more quality and options since we paid €25 per person (€75 total) for just the one dinner. The breakfast was not great either unfortunately. The shower was also covered in limescale with black mold spots along the bottom lining where the door slides. There's also a ton of scuffs and marks all of the walls in the room. I've included some pictures of both below. Additionally, the bedding was dirty we found out after lifting up the pillows. We asked the front desk to have the bedding replaced. Which they did come to replace that night but told us we couldn't have it replaced anymore after that because they didn't have anymore sheets that would fit the bed. The new sheets also had something red crusted on it and when we took the sheets off ourselves we found a ton of stains on the mattress protector. The front desk do not care about any issues and will argue with you and say that they don't need to have the amenities open in the evening just like how the restaurant doesn't need to be open 24/7. When I tried rebutting with people eat at certain times but people do amenities at random times he said it doesn't matter. Ultimately, we were never able to use the amenities even when we made it back to the hotel by 6pm because everything is closed by that time.

Nice basic family hotel. Room a bit tired and very basic. Noisy a/c in room. Buffet style restaurant, food nice but not a lot of variety. Nice freshly cooked omelette at breakfast. Very small carpark, charged us 10 Euros per night. Long walk to town centre and sea front. Taxi about 8 euros each way. Very nice spa with pools, sauna and steam room. Hot and cold showers and cold plunge pool. Treatments available if you pre-book.

The hotel is set at the back of Puerto de la Cruz, but has good views across the town. There is parking, and at the time of writing, the cost was €10 per night. Although parts of the hotel are a little dated, it is clean, and well run. Staff were very friendly. We had the all inclusive. The food was a good variety of Spanish and International cuisine, and there was plenty of choices. The hotel had plenty of amenities, such as gym, tennis court, table tennis, petanque and pool to name a few. The hotelbhas extensive and well maintained gardens. Every evening there was entertainment each from 9-10.30ish, which was usuallya variety act. There is a free bus into town several times a day. The hotel lobby also has a an excursions booth. The room i had was large and clean with daly housemaid service. I really enjoyed the experience of The Blue Sea Jardin.

3 nights bed and breakfast. Clean and tidy, nice pool, breakfast decent.... Peurto De La Cruz really nice little place and not so many tourists...

Decent service. Great view from the room. Food was okay, not great. Rooms not very well maintained. Hotel feels very tired.