Guest Reviews of Qingdao Xujia Xinoxin Intelligent Hotel (May Fourth Square Olympic Sailing Center)
9.7/10
Excellent
768 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.8
Cleanliness9.7
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All reviews(768)
Positive reviews(763)
Reviews with photos/video(370)
Friendly front desk staff(153)
Easy to get around(143)
Close to metro(108)
Convenient location(106)
Perfect for kids(22)
Good audiovisual experience(22)
Excellent room layout(15)
Negative reviews(5)
Guest User
Business 2-bed Room
Stayed in Feb 2026
Travelling with friends
21 reviews
10/10
Outstanding
Posted on Mar 31, 2026
A very clean hotel, stayed for four nights. The front desk staff were enthusiastic and helpful, and the room attendants cleaned promptly every day. I booked a room with a corridor-facing window, but it had a fresh air system, so there was no strange odor, and the air conditioning worked great. Although the hotel doesn't have an elevator, the front desk proactively helped with luggage. Downstairs is a 24-hour Youke convenience store, and a subway station is just across the street, making shopping and getting around very convenient. Overall, it was a fantastic stay, and I'll definitely come back next time I visit Qingdao.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Guest User
Smart Designer Duplex Loft Room
Stayed in Jan 2026
Family
3 reviews
10/10
Outstanding
Posted on Feb 18, 2026
The room was excellent, and the waitress was very friendly and attentive. Thumbs up!
Original textTranslated by Google
Response from Property: [24-Hour Concierge Service] Thank you for taking the time out of your busy schedule to review Xiao Zhe! We are honored that you chose our place as your haven from among so many people. Here, every guest is a valued guest, and every encounter is a precious connection. We wish you a wonderful life filled with joy and look forward to meeting you again in the future, creating more pleasant memories for you.
Guest User
Smart Wonderful Loft Business Triple Bed Room
Stayed in May 2024
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jun 26, 2024
A wonderful hotel with impeccable service. The staff are extremely friendly and helpful. The room is clean and spacious certainly suitable for couples with young children.
Response from Property: 『前台24小時管家服務』感謝您對喆佳的認可和評價,您的五顆小星星對小喆是最大的支持和榮幸~小喆會不斷的提高自己為更多的國內外遊客提供更加優質的服務和住宿環境,也希望您經常來中國做客,中國歡迎您~青島歡迎您~喆佳歡迎您~
Guest User
Large Screen Audiovisual Deep Sleep Double Bed Room
Stayed in Apr 2024
Couple
12 reviews
9.5/10
Amazing
Posted on May 19, 2024
Great location just next to subway between Tai Dong and Wu Si Square. Very friendly and helpful front desk staff, especially Ms Wu, who helped carry luggage up the stairs and recommended an awesome Hun Dun place nearby. Only downside was the small window-less rooms but for that price, can’t complain. Overall a wonderful stay.. good for those who spend the whole day outside and only return to sleep at night.
Response from Property: 尊敬的賓客,感謝您的評價,我們將繼續保持高品質的服務,優秀的對客標準,竭力為每一位客人打造舒適温馨的入住環境。再次感謝您的好評,真誠期待您的再次光臨!
Guest User
Touch of Elegance Audio-Visual Double Bed Room
Stayed in Feb 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Mar 19, 2026
The location is excellent, right next to the subway station and close to everything, plus a convenience store and McDonald's downstairs. Because it was the off-season, the receptionist even upgraded my room upon check-in; the service was truly impeccable. The room was small but very nice and clean, and they even provided a complimentary Laoshan Coke. The projector was also exceptionally clear. Overall, it's very good value for money and I highly recommend it.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Ivy715
Executive Wonderful Suite
Stayed in Feb 2026
Family
12 reviews
10/10
Outstanding
Posted on Mar 16, 2026
The hotel's facade was quite small, which initially disappointed me, but I was pleasantly surprised by the room – it was clean, hygienic, quiet, and well-heated. The front desk handled any issues promptly. I hope this small hotel can continue to thrive!
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Guest User
Large Screen Audiovisual Deep Sleep Double Bed Room
Stayed in Jan 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 1, 2026
The environment is excellent, the owner is very nice, parking is convenient, and the stay is comfortable.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Guest User
Smart Wonderful Loft Business Triple Bed Room
Stayed in Jan 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Feb 26, 2026
We stayed in the room for two consecutive nights. There were four of us traveling, and the room facilities and overall accommodation were quite good. The price was reasonable. My impression of Qingdao started with a very comfortable stay.
Original textTranslated by Google
Response from Property: [24-Hour Concierge Service] Thank you for taking the time out of your busy schedule to review Xiao Zhe! We are honored that you chose our place as your haven from among so many people. Here, every guest is a valued guest, and every encounter is a precious connection. We wish you a wonderful life filled with joy and look forward to meeting you again in the future, creating more pleasant memories for you.
Guest User
Executive Wonderful Suite
Stayed in Mar 2026
Other
3 reviews
10/10
Outstanding
Posted on Apr 8, 2026
The room was clean and the service was good.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Hao eo
Touch of Elegance Audio-Visual Double Bed Room
Stayed in Feb 2026
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Mar 27, 2026
great!!!!
Original textTranslated by Google
Response from Property: [24-Hour Concierge Service] Thank you for taking the time out of your busy schedule to review Xiao Zhe! We are honored that you chose our place as your haven from among so many people. Here, every guest is a valued guest, and every encounter is a precious connection. We wish you a wonderful life filled with joy and look forward to meeting you again in the future, creating more pleasant memories for you.
Guest User
Touch of Elegance Audio-Visual Double Bed Room
Stayed in Feb 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Mar 24, 2026
Because I stayed for three consecutive days, I received a free room upgrade. The apartment was very clean and very close to the subway, making it very convenient for travel.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Guest User
Large Screen Audiovisual Deep Sleep Double Bed Room
Stayed in Feb 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The room was comfortable and clean, the service was excellent and very welcoming, the projector was high-definition, and the location was convenient. I would definitely stay here again next time.
Original textTranslated by Google
Response from Property: We were thrilled to receive your five-star review for our 24-hour front desk concierge service! This recognition is more precious than any trophy. We will continue to strive to make every member of our team feel the warmth of home, and we look forward to seeing you again soon.
Guest User
Touch of Elegance Audio-Visual Double Bed Room
Stayed in Jul 2025
Family
2 reviews
4.0/10
Posted on Sep 13, 2025
Firstly, some of their rooms have no windows, which is rare these days. I didn't check carefully and only discovered it after checking in! Secondly, the biggest problem is the extremely strong stench of feces and sewage coming up from the bathroom. The bathroom door isn't fully closed; the top is open (see picture), so the stench permeates the entire room. Since the room also has no windows, it's filled with the smell of the toilet. Avoid these rooms; choose one with a window instead. On a positive note, the receptionist was quite helpful; I'd commend her.
Original textTranslated by Google
Response from Property: [24-Hour Front Desk Concierge Service] Dear Guest, thank you very much for taking the time to share your experience. We regret that we did not receive your five-star rating. Room facilities and amenities are clearly standardized, and all hotel rooms are equipped with a fresh air system for easy ventilation. 24-Hour Front Desk Concierge Service: If you encounter any problems during your stay, we will resolve them for you as soon as possible upon receiving your feedback. We are always ready to communicate with you. Different room types (with windows) are available to meet different needs. Rooms are cleaned and disinfected after each guest, and special areas such as drains are regularly cleaned.
Guest User
Executive Wonderful Suite
Stayed in Jan 2026
Family
26 reviews
10/10
Outstanding
Posted on Feb 25, 2026
Hygiene: Exceptionally clean
Environment: Convenience stores and restaurants are nearby, very convenient
Service: The receptionist was very attentive and helpful, very satisfied, thumbs up! 👍🏻
Facilities: All good, very satisfied.
Original textTranslated by Google
Response from Property: [24-Hour Concierge Service] Thank you for taking the time out of your busy schedule to review Xiao Zhe! We are honored that you chose our place as your haven from among so many people. Here, every guest is a valued guest, and every encounter is a precious connection. We wish you a wonderful life filled with joy and look forward to meeting you again in the future, creating more pleasant memories for you.
Guest User
Touch of Elegance Audio-Visual Double Bed Room
Stayed in Jul 2025
Travelling with friends
1 reviews
6.0/10
Posted on Aug 4, 2025
Absolutely objective review:
1. Arrived at Qingdao Station in the morning, checked in around noon to 1 pm. The receptionist was very friendly.
2. When booking, the room looked decent and had a window. Decided to book. Upon opening the room on the second floor: the room was small, the environment was okay. I won't say anything more.
Let's open the window for ventilation. (The window is shown in the picture; a window squeezed into a completely airtight space, no light, no ventilation, what's the point?)
I was a little disappointed, but I tolerated it. While sitting on the shoe-changing stool to calm down, I heard a dripping sound from the bedside, like a leak. It wasn't continuous, so I went to the front desk. The receptionist explained the situation to one of their supervisors. What happened next was hilarious. Because the same floor was being cleaned, this supervisor heard my earlier complaints. Her first reaction was that it wasn't a leak, but an excuse we were making because we didn't have a window. She offered to upgrade our room, but we said no. So we were moved to a slightly larger room next door. The receptionist thought I'd been upgraded and gave us a room key, but the manager said it wasn't necessary and suggested the room next door. They then took back the key they'd initially given us. We waited about 20 minutes while they cleaned.
3. In the evening, my friend was singing karaoke via projector, and I felt the volume was a bit loud, so I told my friend it didn't feel very soundproof. We turned the volume down later. While I was sleeping, I heard a woman carrying a baby and then leading a slightly older child back. The woman kept knocking on the door, and the baby in her arms kept crying. The older child was running around. Luckily, the receptionist came quickly and said, "Stop knocking, everyone's asleep." The soundproofing was so-so.
Summary: 1. Cleanliness and environment are worth the price. 2. No windows; the wording doesn't justify the price. 3. Making wild guesses about customer psychology; bad review.
Original textTranslated by Google
Response from Property: [24-Hour Front Desk Concierge Service] Thank you for taking the time to review Xiao Zhe. Firstly, the room type you booked is clearly marked on the corridor window; there's no room for ambiguity. In today's society, everyone is meticulous, and inconsistencies are unlikely. Secondly, due to the holiday, there were many guests with both adults and children, and some crying was inevitable. Thirdly, we didn't speculate on customers' feelings. During the conversation, the issue you raised wasn't substantial, and we couldn't address it. The solution was to change rooms, but the rooms we offered were the same. You misunderstood; the price didn't meet the upgrade criteria—the difference was too great. Due to seasonality, upgrades are not offered; everything is based on the order. The soundproofing issue concerns decibel levels, which we've been struggling with. We sincerely apologize for any inconvenience caused, but there was absolutely no ulterior motive. We hope you understand, and we are deeply grateful. Please don't overanalyze.