South Road Drive, Kalaw Ave, Ext, Ermita, City of Manila, Metro Manila, 1000, PhilippinesView Hotel Details
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Rizal Park Hotel Guest Reviews
8.5/10
Very Good
196 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.2
Service8.5
Cleanliness8.7
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All reviews(196)
Positive reviews(179)
Reviews with photos/video(71)
Friendly staff(52)
Great location(30)
Clean and tidy(21)
Great swimming pool(16)
Perfect for business trips(14)
Convenient location(14)
Well designed(8)
Nice sea view(8)
Negative reviews(17)
Precious EB
Deluxe Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 11, 2025
I was honestly hesitant to book at first because some of the reviews made me anxious about the cleanliness and service. But after staying for three nights, I’m so glad we gave it a chance. The room we stayed in was clean, cozy, well-kept and definitely exceeded my expectations. The staff were warm, helpful, and very accommodating. They even allowed us to print our visas at the reception, which was a thoughtful gesture we truly appreciated.
What also stood out was the beautiful ambiance of the hotel. The lobby and foyer were absolutely breathtaking, spacious, elegant, and welcoming. It instantly gave a great first impression and set the tone for a relaxing stay. Overall, it was a smooth, comfortable, and pleasant experience. Would definitely recommend and happily stay here again!
Response from Property: Dear Precious EBThank you very much for your heartfelt review. We are truly delighted to know that we exceeded your expectations and that you had a smooth, comfortable, and pleasant stay with us. Your kind words about our staff, facilities, and ambiance inspire us to continue delivering excellent service. It was our pleasure to assist you, and we are glad you felt warmly welcomed throughout your stay. We sincerely appreciate your recommendation and look forward to welcoming you back to Rizal Park Hotel Manila!Warm regards,Rizal Park Hotel Manila
Creangel
Deluxe Twin Room
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Apr 16, 2025
The room was clean and the breakfast buffet was good, the location is very close to tourist spots around the area for ease of movement
Response from Property: Dear CreangelThank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our clean rooms, breakfast buffet, and convenient location. It’s wonderful to know you had an easy time exploring the nearby attractions. We look forward to welcoming you back to Rizal Park Hotel Manila!Warm regards,Rizal Park Hotel Manila
Stef
Deluxe Queen Room
Stayed in Jan 2025
Couples
4 review
5.5/10
Posted on Mar 27, 2025
The Hotel got opened in 2017 as far as I know, and it's already run down. Its glorious days are over. Butt he classic architecture and the history of the building it's still impressive and I liked that very much.
What I didn't like was the service, and the breakfast buffet. Other guests around were also complaining that this buffet was worth the money.
Also as often, plenty of staff members walking around in worn out uniforms and shoes, with mobile phones on the pockets which they check regularly.
When I checked out I had to wait until they had checked the room- did not expect that from a place like that. I waited, got my pass to leave and left. But I forgot to validate the parking ticket. So I returned to the desk, 3 minutes after check-out to ask to validate it. And, they asked for my room number- I just checked out and nobody in between me and me... And they ask? Not well trained? No interest? No idea.
The pool is dangerous, slippery, missing tiles, dirt, sharp edges. They should close it and repair it the soonest.
View from there is nice though.
At the terrace around the pool, a lot of dirty dishes, glasses, for at least 15 minutes- several staff members walked by, nobody interested in taking the dishes, throwing the dirt to make the place look a bit more welcoming.
Many management related issues, and therefore my bad rating about the service and amenities/equipment- dripping aircon in the hallway, water on tiles- dangerous.
I watched the video about the vision of the owner, the architect and so on. Unfortunately after only a few years, nothing of this shows besides the nice architecture. Sayang.
Response from Property: Dear Stef,Thank you for sharing your detailed feedback. We are grateful that you appreciated the classic architecture and the history of the building. We take great pride in our property, and it’s wonderful to know that its charm made a positive impression on you. However, we sincerely apologize for the issues you experienced during your stay, particularly regarding the service, breakfast buffet, and pool area. We take your concerns seriously and will address the points you've raised with our management team to ensure that improvements are made in these areas. Our guests’ safety and satisfaction are our top priorities, and we are committed to resolving the maintenance issues, including the pool and air conditioning, as quickly as possible. We also appreciate your feedback on the staff’s conduct, and we will take steps to reinforce proper training to ensure a more attentive and efficient guest experience. We understand how important these details are and are dedicated to delivering a higher level of service moving forward. Once again, we thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Warm Regards,RJ Leonor - Front Office Manager
Anonymous User
Club Twin with Balcony
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Superb place, and Enjoy the distinguished flavors of our international ala carte menu and buffet spread in a regal setting. Sample delectable Western favorites, authentic Japanese and Chinese cuisine, Filipino selections with a twist, and sweet concoctions.
Response from Property: Dear Valued Guest,Thank you for your kind words! We are thrilled to hear that you enjoyed our international à la carte menu and buffet offerings, along with the regal setting in which we serve our diverse selection of dishes. It’s wonderful to know that our mix of Western, Japanese, Chinese, and Filipino flavors with a twist made a lasting impression on you. We look forward to welcoming you back to experience even more delightful flavors on your next visit!Warm Regards,RJ Leonor - Front Office Manager
Jamie Zonio
Deluxe King Room
Stayed in Dec 2024
Family
4 review
8.5/10
Very Good
Posted on Apr 17, 2025
My daughter and I spent 2nights 3days at the hotel. We enjoyed our stay very homey I love the gym. Staff are friendly and helpful. The pool is kinda old needs renovation na. Natatangal na ang mga tiles. The complimentary breakfast buffet needs improvement mas mascara sana dami pa nmn foreigners. That's the only thing that we didn't enjoy.
6/8
Response from Property: Dear Jamie ZonioThank you for sharing your experience with us. We’re delighted to hear that you and your daughter enjoyed your stay and that you felt at home with us. It’s wonderful to know you appreciated our gym and the friendly service from our staff. We also truly value your feedback regarding the pool and breakfast buffet — rest assured, we are continuously working on improvements to better serve our guests. We hope to welcome you back to Rizal Park Hotel Manila for an even better stay next time!Warm regards,Rizal Park Hotel Manila
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
6.5/10
Posted on Jan 28, 2025
Basic breakfast more pro to local dishes.
Good location but toiletries need to request if you stay longer day.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the location and found the amenities to your liking. We sincerely apologize for the issues you experienced regarding cleanliness and service, and we appreciate you bringing these matters to our attention. Please know that we take your comments seriously, and we will work on improving these areas for future guests. We also appreciate your note on toiletries and will ensure that our team is more proactive in providing them for longer stays. We hope to have the opportunity to welcome you again and provide a better experience next time.Warm Regards,RJ Leonor - Front Office Manager
Justine Danielle Tayag Membreno
Deluxe Queen Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 19, 2024
everything is okay on this hotel. very boutique and aesthetic.. My family enjoy the bed , the amenities the vibes in this hotel. It give you relaxing feeling and historic place at the same time. will go back again.
6/20
Response from Property: Dear Mr. Justine,Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay with us. It’s fantastic that you appreciated the boutique and aesthetic vibe of our hotel, as well as the relaxing atmosphere and historic charm. We strive to offer a unique experience, and we’re so glad it made your stay special. We can’t wait to welcome you back for another memorable visit. Thank you for choosing us, and we look forward to your next stay!Warm Regards,RJ Leonor - Front Office Manager
Kiara Faye Lagrisola
Deluxe King Room
Stayed in Oct 2024
Business travellers
16 review
9.5/10
Amazing
Posted on Nov 25, 2024
Check-in was a breeze, all the staff was very helpful. Bed and linens were all very comfortable but I noticed my pillows had a smell so after my first night I had them changed and they gladly obliged. I just wished they provided smaller towels too, they only give two bath towels and that’s it. Would be great to have more mirrors in the room as well. They charge water by the bottle when this usually comes for free in other hotels. I had to do my groceries to avoid paying around USD 1 per water bottle. Wish they gave water for free. Breakfast options are decent, but I wish they provided more Filipino breakfast staples. Gym was great, pool was clean and well maintained. Will definitely want to stay here again if needed.
6/16
Response from Property: Dear Ms. Kiara,Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had an overall excellent experience with us and that our staff, check-in process, and amenities contributed to a comfortable stay. We’re also glad to hear you enjoyed the gym and pool, and that you found the bed and linens to be comfortable. We sincerely apologize for the issue with the pillows and appreciate you letting us know. We're happy that we were able to resolve it for you right away. Regarding your feedback on the towels, mirrors, and water, we truly value your suggestions and will take them into consideration as we continue to improve our guest experience. We also appreciate your thoughts on the breakfast options, and we’ll explore how we can better incorporate more local Filipino breakfast staples to enhance our offerings. We’re grateful for your feedback, and we look forward to welcoming you back for another stay in the future.Warm Regards,RJ Leonor - Front Office Manager
Guest User
Deluxe King Room
Stayed in Dec 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Nice hotel, great location, pool area very clean as was the bedroom.
Response from Property: Dear Guest UserThank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us, especially our convenient location, the cleanliness of the pool area, and your bedroom. Maintaining high standards of cleanliness and comfort is a top priority for us, and it’s wonderful to know that it made your experience memorable.We hope to have the pleasure of welcoming you back again soon. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,RJ Leonor Front Office Manager
Dielo
Deluxe King Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 11, 2024
Overall it was a great place to stay. Staff are very polite and accomodating. Building is great as well despite how old it is. You’ll see some signs of aging but it still looks properly maintained. Wasn’t able to try other amenities as our stay really short but it’s a hotel I’m very much willinv to go back to.
Response from Property: Dear Mr. Dielo,Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. It’s fantastic that you found our staff polite and accommodating, and that you appreciated the charm and maintenance of our historic building. We understand that your stay was short, but we’d love to welcome you back so you can enjoy our other amenities during a longer visit. We truly value your feedback and look forward to providing you with another memorable stay in the future!Warm Regards,RJ Leonor - Front Office Manager
Genaro Yambao
Deluxe King Room
Stayed in Oct 2024
Couples
1 review
8.5/10
Very Good
Posted on Nov 12, 2024
Excellent location, very nice hotel obviously old structure but the character and design is really good. Some of the lifts/elevator are not working, air-condition in the gym is not working as well but it will help you sweat a lot when exercising. The breakfast is basic, could be better.
Response from Property: Dear Mr. Genaro,Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our excellent location and the character and design of our hotel. As a historic property, we take pride in maintaining its unique charm while ensuring comfort for our guests.We also appreciate your comments on the elevators, gym air-conditioning, and breakfast. Rest assured, we are addressing the maintenance issues you've mentioned to ensure a smoother and more enjoyable experience for future guests. We will also be reviewing our breakfast offerings to enhance the variety and quality. We truly value your input and look forward to welcoming you back for another great stay. Thank you again for choosing us!Warm Regards,RJ Leonor - Front Office Manager
Anonymous User
Deluxe King Room
Stayed in Oct 2024
Couples
7 review
10.0/10
Outstanding
Posted on Nov 3, 2024
If you’re a history buff, you’ll definitely fall in love with this hotel. Within proximity from Intramuros, National Museum, Museum of the Arts, Malacanang and many other places, you’ll learn so much about how fascinating Manila is. Also, right outside within walking distance is Luneta, Manila Hotel and Ocean Park. Location is perfect. Hotel is definitely a historical building (very old) but it has been maintained very well.
Response from Property: Dear Valued Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay with us and found our location perfect for exploring the rich history of Manila. As a historic hotel, we take great pride in maintaining the charm and heritage of the building while offering modern comforts for our guests. We’re glad you were able to explore nearby attractions like Intramuros, the National Museum, and Luneta, and it’s wonderful to hear that our hotel’s surroundings made your visit even more memorable. We truly appreciate your kind words and look forward to welcoming you back for another stay full of history and discovery.Warm Regards,RJ Leonor - Front Office Manager
Anonymous User
Deluxe Twin Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 27, 2025
We loved our stay at this hotel. The staff were accomodating. The hotel was strategically situated to nearby tourist spots. The rooms were clean and our stay was comfortable. We will surely stay again
GaoPro
Deluxe King Room
Stayed in Mar 2025
Couples
4 review
8.5/10
Very Good
Posted on Apr 25, 2025
Nice hotel but needs some service upgrade and newer towels. But it's still pretty and comfortable! Good value.
Response from Property: Dear GaoProThank you for your kind review! We're happy to hear you enjoyed the beauty and comfort of the hotel. We also appreciate your feedback regarding the towels and service, and we’ll certainly take that into consideration as we work on improvements. We’re glad to know you felt it was good value, and we hope to welcome you back soon with an even better experience!Warm regards,Rizal Park Hotel Manila
Maria Avena
Deluxe King Room
Stayed in Feb 2025
Solo travellers
23 review
10.0/10
Outstanding
Posted on Mar 20, 2025
Overall, my experience in Rizal Park Hotel is really excellent especially the F&B, kudos in breakfast buffet!
Response from Property: Dear Maria,Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that our staff's attentiveness and the unique atmosphere of our hotel made such an impression on you. We truly strive to ensure that every guest feels well taken care of, and we're glad we could exceed your expectations in providing excellent service. We’re also pleased to hear that you enjoyed the location, the view from your room, and the breakfast options. It's great that we could accommodate your early departure with a packed breakfast, and we're happy that our proximity to local attractions like Intramuros and the old city of Manila added to your experience. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another memorable visit!Warm Regards,RJ Leonor - Front Office Manager