TuJi·XiangYu

The hotel is located in a central prime location in a busy but relatively quiet side street, very convenient and close to everything you ever need. Plenty of attractions,restaurants, cafes and places of interest all within walking distance. We had a fantastic time here in Quanzhou with superb and hospitable weather all through the week, no withstanding the taiphoon passing nearby. The facilities are modern, even an inhouse cafe/ restaurant which provides prompt services with near perfect tasty food and drinks. The room service on the low desk in the room made it the best and most memorable dining experience we had during the mini honeymoon. See the photos attached. The staff esp the reception, even the cleaners, went out of the way to attend to every needs and request from us, always with a smile and highly professional disposition. I personally saw how they handled a particularly difficult client with such grace and calmness, which settled the impasse pretty promptly. I saw the client a few days later who was full of smiles, satisfaction and appreciation of the level of comfort and services she received. I couldn't have been happier the 4 days staying and could have extended more days had there been rooms available. But I promise to return when the first opportunity avail itself. The only suggestion I can give is to make the slippery floor in the toilet more slip resistant. Perhaps with some thin layer of anti slip mat whenever requested by more senior clients like me. I was extra careful going in and out each time, as the water ponded easily there .

Overall, I was satisfied with the services and found the hotel to be in a good location. However, one downside is that taxis are not allowed to drive directly to the hotel as it is within a pedestrian street area. Guests need to carry their luggage for at least 200 meters to reach a taxi.

There was a lot of traffic in front of the hotel. The bicycles with almost no sense of pedestrian safety and respect were flying through the street day and night. It was hazardous and actually quite dangerous. Other than the problems with the traffic, which is really not the control of the hotel. I would like to thank you and compliment the staff of the hotel. They are very competent, well mannered, pleasant, thoughtful and helpful and I thank you.