Veranda Palmar Beach Hotel & Spa, 3 Star

I chose this hotel for our family stay as it was great value for money. The property did not dissappoint and the staff went out of their way to accomodate us. Chatting to Fazil he insisted we try an authentic creole family feast at the Horizon resturant down on the beach on our last night. It was a real treat! Sabrinda was the lady that took care of our room and each day made animals out of our towels. Nothing was too much of an effort for the staff and the gardens and areas around the hotel are really well kept.

We stayed here from Feb 20 to March 08 and had the most relaxing and wonderful time at this beautiful place. Upon arrival we were greeted by the lovely reception staff and as breakfast had a little time remaining we were given a table before checking in. Our room had been made ready for our arrival although 4 hours before check in. The facilities are well laid out with just a few steps to the bar on the beach and main bar next to pool,restaurant and entertainment stage. The beach has pristine white sand which is cleaned daily and clear waters. We stayed in room 404 and had a lovely view of the gardens and sea. It was kept immaculate by our maid Kajal who would make animals from the towels and leave at the foot of the bed. At the pool and beach bars we were kept refreshed and entertained by Mitchun Elvis and Neelesh who do such a fantastic job interacting with the guests. The buffet food is very good and always something to enjoy. We had a meal at Horizon the restaurant on the beach for a supplement which was delicious but certainly too much for us to eat so well worth the extra. The nightly entertainment of local singers and dancers was very good. If you have any requests or concerns just find Faisal who is the go to man. He will sort out anything the best way he can and is a big asset to the hotel. In short. This is a hidden gem where although it is rated at 3 stars the fantastic staff give you a 5 star experience. We will definitely be returning again to this beautiful resort and reuniting with new made friends at our home from home.

Our stay at Rogers Hospitality got off to a bad start due to poor communication about the airport transfer. We were left waiting an hour without clear instructions on the collection point for the transfer we had already paid for. When we raised this issue, we were met with unprofessionalism—reception staff spoke rudely, and management passed us from person to person instead of taking responsibility. Although we were offered lunch on the beach as compensation, we still had to follow up repeatedly to confirm our return transfer. The hotel has potential, with stunning views of a beautiful beach and a decent room, but it falls short in several areas. The bathroom felt outdated and grubby, the balcony needed a proper cleaning, and the food was lackluster with limited variety. Worse, the buffet area was unhygienic—birds were landing on uncovered food and eating from serving spoons and plates. Staffing levels were inadequate throughout. Restaurant tables weren’t cleared promptly, cutlery and mugs were often unavailable, and the bar frequently had just one staff member during busy times, resulting in long waits. The all-inclusive menu was limited, and cocktails were inconsistent. Additionally, having to sign for every meal and drink—even under the all-inclusive plan—felt unnecessary. Overall, our experience was disappointing due to avoidable issues that proper management and attention to detail could have resolved.

Amazing staff, friendly and welcoming. The hotel is small but has everything you need. Food quality is very good, not much variety for fussy children though but there is a Pizza Hut nearby and taxis available from the hotel so was not an issue. Would definitely return!!

We had a great time at Horizon, good food and excellent service. Danisht was outstanding top class Chef. Will definitely be back. The hotel is outstanding. Big spacious room. Enjoyed the pool and sea front and all activities. Buffet can be improved in line with Horizon restaurant standard. Will definitely recommend family and friends to come visit.

Wow, what a fantastic hotel, loved every minute from start to finish. Food, drinks, accommodation, location, the amazing staff. Nilish, Yanish, Deepah, Asha, Faizal, Tanya, Swen and Boodhun to name a few. Will definitely be back here. Best holiday ever.