Family-friendly Hotels in Quebec City

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

The hotel is quite close to the attractions. There are restaurants and supermarkets within walking distance. Did not go to breakfast, the Queen bed is very comfortable and the space is very large. The environment and layout are very comfortable, the staff understand English and French and are very welcoming. And the hotel rooms are relatively quiet.

Hotel parking is very convenient. We drive by car. So there is no sense of distance. I feel that the location is not far. Nice hotel. The front desk is very nice. The room is large. The bed is also comfortable.

À notre arrivée, j’ai trouvé l’accueil froid et sommaire. On m’a demandé ma carte de crédit en garantie et on m’a dit d’utiliser le stationnement à gauche pour avoir un accès plus rapide à notre chambre, que je pourrais utiliser une autre porte (qui n’était pas très visible et que j’ai cherchée en trainant mes bagages). Aucune aide ne m’a été proposée pour nos bagages. Nous sommes arrivés en soirée et au moment d’aller nous coucher, j’ai vu qu’il y avait de l’eau au fond du bain. J’ai appelé la réception. On m’a proposé de changer de chambre. Comme il était près de 10h et que c’était un voyage en famille, j’ai refusé. On m’a dit que le bain serait nettoyé le lendemain matin, qu’une note avait été inscrite à ce sujet. Le lendemain matin, quand j’ai appelé pour que le bain soit nettoyé avant de l’utiliser, on ne pouvait pas me dire quand ce serait fait, on ne savait pas à quelle heure l’équipe d’entretien allait commencer. J’ai demandé si les clients qui nettoyaient eux-mêmes leur bain avaient une compensation et on m’a mise en attente. On m’a ensuite dit que l’équipe d’entretien serait là dans les prochaines minutes. La salle de bain a été nettoyée par un homme discret et poli. Ceci étant dit, les joints du carrelage ne sont pas propres pour autant. Pendant ce temps, j’ai commandé notre petit-déjeuner. Un peu plus d’une heure plus tard: rien. Je rappelle. Ma commande a été perdue. J’ai donc reçu mon déjeuner 30 minutes plus tard, à 11h30. Je n’avais pas de cuillère pour manger mon yogourt. Ensuite, une autre mauvaise surprise en sortant de la douche: une serviette déchirée à plusieurs endroits. J’appelle à nouveau à la réception. On m’envoie des grandes serviettes (aucune petite malgré un séjour de 2 nuits pour 2 personnes). Il y en a encore une qui est déchirée. Confiante de vivre une meilleure expérience au restaurant, j’y commande notre souper en fin de journée. Cette fois, je n’ai pas de couteau. J’ai beurré mon pain avec une fourchette. On entend tout ce qui se passe dans le corridor, les voisins qui toussent dans leur chambre et le bruit de la baignoire thérapeutique dans la chambre voisine. Seul point positif: la chambre est grande. De plus, si vous aimez le brun, vous serez conquis. Pour moi, cet hôtel se mérite deux étoiles: une pour le confort du lit et autre pour la grandeur de la chambre.

New clean and fresh property. Rooms are nice and spacious breakfast buffet has good variety. Menu is also very comprehensive and great. Staff is friendly and courteous. View of the golf course is pleasant. Parking is ample and free. One con is that must have a car to move. Location is peaceful and property stands alone.$200 per room deposit is way too high. Shouldn’t be more than $100

Half way through our stay here. The rooms are lovely and clean, and updated to modern expectations in an old building. Staff have been wonderful. Really good value for money. The only downside so far has been the restaurant (Louise Taverne &Bar a Vin). As we were checking in to the hotel this morning, other customers told us the place is lovely but not to eat here. We decided to go anyway, just wanting a drink while we waited for our laundry to dry… and we may have thought about eating there if all was ok. We were totally ignored, despite trying to attract the attention of the man in charge of the outside area (around a dozen tables, four of which were occupied). We asked someone else if we could sit down. They referred us to him. We waited while he cleaned a couple of tables, walked past us to talk to someone, walked inside and fiddled around in there for a while, walked out again and cleaned a couple more tables, went round us to get to another table where he rearranged the setting. Walked back to near where we were standing and then turned around to chat to some people he had served since we had been there. Don’t know what sort of self-important trip he was on but we left and will not return. But… that led to a delightful experience at 900 Rue Saint-Paul across the road (separate review coming).

This place is really special. They have a gracious, energetic staff who provide attentive but unpretentious hospitality. Room was meticulously clean and the whole place is beautifully decorated. Location is great - it’s at the bottom of the big hill, in a relatively quiet part of the old town, however just a couple of blocks from the Petite Champlain (get up early to avoid crowds there - at 7am I took photos with no one in them and got a nice coffee). This was a splurge for me, but I won’t ever forget staying here.

Lunch: a box with a yogurt, a PERIT muffin, a cookie, a mini fruit salad and a cheese (it's the sweet box) who eats cookies for lunch???? The other box, there ”salty” offers a turkey cheese croissant, yogurt, cheese and some stuff. This croissant for breakfast is a bit heavy! I find it unfortunate that the wonderful buffet is no longer offered AND ESPECIALLY THAT THE PRICE HAS NOT BEEN ADJUSTED CONSEQUENTLY. Lots of dust in the room.

With a stay at Hôtel Le Germain Québec, you'll be centrally located in Québec City, within a 5-minute walk of Quebec Cruise Terminal and Quartier Petit Champlain. This eco-certified hotel is 0.4 mi (0.6 km) from Château Frontenac and 0.5 mi (0.8 km) from Quebec City Town Hall.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Québec City? This hotel has 1281 square feet (119 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.

We visited this hotel for a few days to check out the pool and atmosphere based on the photos. here are some of our thoughts 1. The pool has no shallow end, make sure you bring floaters if you have kiddos who cannot swim. 2. The sauna is just a warm water tub with jets but is quickly crowded as many don't like how cold the main pool sometimes gets. Just depends on your hot/cold tolerance. 3. Do not look at the ceiling in the pool area, it is nasty with lots of rust on the ceiling and filth hanging down from the ceiling fans. It's far away but still unsightly. 4. The rooms are dark and outdated. The coffee maker in our room worked on the first day and never again. There's a dampness / cigarette smoke smell that lingers in the rooms. I'm not sure if these used to be smoking rooms but that smell never went away. Both TVs in our room were also broken by day 2. If you value quiet, do not ask for a courtyard/pool view, it is very noisy! Rooms facing outside the hotel are quieter. 5. The onsite restaurant is descent, food pretty good but understaffed and they get quickly overwhelmed if large groups show up, which they do on our trip. They did their best but were not ready for the influx. Overall we had a good vacation but value for money just isn't there, especially if the hotel gets busy.