Quzhou Yuexi Rezen Hotel

My accommodation experience at Quzhou Yuexi Lizheng Hotel this time was very good. The hotel is in a good location, close to the city center and convenient for travel. The interior decoration of the room is modern, the facilities are very new, the bed and pillows are super comfortable, sleep is ok, and the smart toilet in the bathroom is also good. The hotel service staff have a very good attitude, especially the receptionist at the front desk, and the check-in process is very efficient. There are various types of breakfast but I haven't tried it yet. Overall, it is cost-effective and very suitable for business and leisure travel. I will choose here next time.

Title: Worrying health conditions and inadequate service response During this experience of staying at this hotel, I originally expected to have a comfortable and clean resting environment. However, the actual situation was very different from my expectations, especially the hygiene issues, which made me deeply dissatisfied and had to pass this review. express my opinion. Firstly, the cleanliness in the room was unacceptable. Unknown stains appeared on the sofas and chairs, which not only affected the appearance, but also raised serious doubts about the hotel's cleanliness standards. When I asked the staff to change rooms, the reply I got was that all rooms had similar problems. On-site inspection verified that this was indeed the case for the same room type on the same floor. Secondly, during the extended stay, the cleaning of the room did not meet basic standards. Although there should be daily cleaning services, the cleanliness of the room has not been significantly improved. Some daily necessities such as paper were not replenished in time, and bathrobes were not replaced or organized as needed. Although these problems are minor, they greatly affect the convenience and comfort of your stay. Furthermore, the slippers were placed in a disorganized manner and were not placed according to the proper standards, which reflected the hotel's negligence in detail management. It is worth mentioning that although the hotel finally arranged for the re-delivery of bathrobes after I contacted them, the delay and inconvenience in the process had an irreversible impact on my stay experience. To sum up, this accommodation experience was greatly compromised due to substandard hygiene and untimely service response. I hope that the hotel can face up to these problems, effectively improve hygiene and cleaning standards, strengthen staff training, and ensure that every guest can enjoy the respect and comfort they deserve. As consumers, what we pay is not only the cost of the room, but also the expectation for quality service. We hope to see substantial improvements in the future so that every guest can return home satisfied.