Pearl Courtyard

Pros: Strong AC in restaurant, lobby and room Good food with room service Concierge checked me in early Walking distance from the Ghats of Varanasi Cons: Sometimes wait for food was quite long

Comfortable

The hotel is below average for a 4 star category. Rooms are suffocated without a provision of window. Many rooms have walls to look out of the windows. Food is average or even below, buffet is with low quality food and less variety. As far as hotel staff service is concerned, if things are going in normal fashion then no issues, the moment you face any problems or ask for staff's help real problems start. Staff is not at all helpful (except for few bell boys, who anyways have limited resources), there isn't any escalation point where you can reach in case staff isn't listening, the managers are highly reluctant the front desk is even more pathetic with untrained and extremely rude people. Even for a extra bottle of water you're told sorry only 2 provided (this happened last time when I stayed). ACs wont cool during summers and in winters you'll feel suffocated in non windows rooms. Hot water is a big issue in winters. Maintenance staff will take forever to reach you. Parking facility isn't there. Lots of construction going on in adjacent land and in case it rains it'll be very difficult to reach hotel due to water logging. Fighting staff is another problem they start fighting in front of customers and front desk would scolde poor bell boys right in front of customers leaving an unpleasant site. In summers in scorching heat due to more ac demands their panels would give up due to which they switch off lifts, for 2 days their lifts didn't worked in summers and in had to climb 3 flight of stairs to reach my room. They claim that hotel is near to temple is also not true the way that is claimed to be near temple is closed and one has to take a ride from Gadaulia to reach temple. I had booked this hotel second time in May 2025 solo last time I stayed in December 2024 with family. What a terrible mistake that was won't repeat now. This good for nothing hotel should be a dormitory rather than a 4 star and their stars need to be reviewed. I booked from MakeMyTrip app while hotel staff multiple times told me I should have booked on direct booking

They don't have a parking, so if your are visiting via car please check where u will park car. Rest facilities are ok or good but parking issue is major one. It is new to kashi temple hence good..................................................

One of the best hotel in Varanasi. This hotel is very near to Kashi vishwanath. We got spacious room and well furnished infrastructure. Food was wonderful.. Mr Narendra at front was very helpful.Amazing staff. The hotel provide us boat and cab facility which is again really warmth..They have a banarasi saree collection too..We will again come with family.