Dimitrios Village Beach Resort

The hotel staff was very polite, they gave me a cake for my birthday, which was very nice of them. The hotel itself was nice, close to the beach, and also to everything else you might need. The room was tidy, and we had a good balcony. Food was amazing, every meal was 10/10.

Our family is travelling a lot, but this is one of cases when I'm happy to share the best positive feedback after our stay in Dimitios Village hotel. We stayed there 21-28AUG2023. The hotel has a very good site with all detailed information about available accommodation options and contacts to book the stay, I should say that we had a challenging case (3 adults and 11-years-old boy), so a limited number of hotels could offer us suitable options for stay in one room. We contacted the hotel directly via e-mail and Front Office Manager Mr Yiannis Dagalakis responded very quickly and provided all required costs information and terms of payments, we also received the best recommendations on the taxi service we can use to reach from Heraklion airport to Dimitios Village (Retimno) and car rent companies we can use to rent a car upon arrival. We've selected Maisonette Suite, this is a two level room with two bathrooms and we've received an upgrade to Sea View as a compliment upon arrival, this was a very pleasant surprise! Personnel at the hotel are the best, when meeting guests, Mr Yiannis, Dimitra, Eirini and Toula are treating you that you feel very welcome and taken care of, any questions had been resolved very quickly and you could always get back to them if you wanted to either receive information about the best restaurant you should visit, to arrange a taxi or recommendation about the sightseeing places you should visit. Rooms are fresh and modern, equipped with small kitchen corner, you have an electric kettle and a coffee machine, so we visited the supermarket close to the hotel and had a chance to have a cup of our favorite coffee at the balcony admiring sea view any time we wanted. I liked air conditioners, they are new and modern, you could always adjust it to keep the comfortable temperature and avoid blowing to you directly when sleeping. Wifi connection was good, allowed me to work 1-2 hours a day and again praise to the room design: there were 2 desks (upstairs and downstairs) to place your laptop and work comfortably if needed. TVsets are modern as well, they allowed flash drive for my son to watch his favorite One piece) Cleaning is done every day with a very good quality, towels and bedclothing are soft, white and fresh. As we've selected All inclusive option, we visited breakfasts, lunches and dinners at the hotel restaurant. I like the music playlists they use (adore Scorpions!:)), the tables are being prepared for you very quickly, all dishes and table-ware are clean and of good quality. The waiters are very nice and polite, food is tasty, I can't say there was a huge variety of options, but our family could always find something tasty for everyone: for breakfast you always have eggs (fried, boiled, omelets), bacon, beans, pancakes, pastry, yogurts (my favorite Greek one!), flakes, fruits, vegetables, olives; for lunch there is always an option of meat, fish, pasta with different sauces, French fries, rice, vegetables and salads and

The most important and value it was the hotel is located in front to the beach. It was our third time in this hotel and we were informed that the the management was new and they had made a lot of changes and really bad . The restaurant with unfriendly staff the food was really bad and cold and all the drinks in plastic glasses. The room we got it was good and wecreally thanks Mr Yannis that he gave us rhe room we asked and wecwerw upgrade in the 400 area in a family room with sea view. We are not going to come back again with the new management because the qaulity is really bad now.