Top rated hotels in Rhone

Holiday Inn Lyon - Vaise
3.9/556 Reviews
The rooms are small for a Holiday Inn, and in need of refurbishment. Mine had a big wine stain on the carpet, and the sofa/3rd bed was in poor condition. The public areas are OK and the breakfast is good. The hotel suffers significantly from a lack of staff. Reception is often unattended, phones unanswered. The restaurant is closed at short notice. Such staff as there are, are mostly very pleasant and helpful, although one hard-pressed evening receptionist, who was doubling up as barman, lost his temper under the pressure. An evening fire alarm, when guests had to evacuate, demonstrated that the staff didn't know what to do in these circumstances - no-one to supervise the exit, no-one to announce when it was safe to return. I don't know if this was lack of training or lack of enthusiasm, but it needs to be fixed. Overall, I was disappointed, and wouldn't return.

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