Marine Holiday Park

Marine holiday park was amazing angie and Dee where fantastic accommodation was very clean, we will be back staff are very friendly and helpful can’t fault anything from start to finish absolutely amazing service all weekend everything on sight was great

The welcome team made signing in very easy The caravan when we entered was lovely and warm as the heating had been put on. It was really nice to see the table all laid. The caravan was really nice, well equipped and the site wonderful Unfortunately we had to leave earlier than planned and Lee was exceptionally helpful to making sure we had everything that we needed to depart Will Definitely will be returning and its worth the drive form North Devon The site and staff were wonderful and i cant rate them high enough

Right where do I start! We arrived early on a Friday morning for a 3 night break . I went into reception and asked if I could leave car in car park ( this is a very small car park )so we could walk into Rhyl I'd say a 15-20 min walk, she said that was absolutely fine and we could use site facilities if we needed to . Seemed a perfect start to our holiday. Our checking in time was at 3.30 , so arrived back at site about 3 to check in. Remember you will have to pay a security deposit, ours was £150 for a silver mariner , but the higher your accommodation the higher this is . This was not mentioned when booking the holiday at all so be aware, we did have a email stating this after we had booked! So we was all checked it and got our keys , got back to car and we was totally blocked in by other cars just leaving them there to go check in . 20 minutes later a helpful member of the security team found the owners of the cars so we could continue. We drove on to the site ok but be aware it's a 10 mph road with no paths so you have to be very aware of other holiday makers . It did state do not park on the grass , you can totally understand as it could ruin the grass , we was lucky and had some concrete to park ours on . First night we went into the arcade on site which is very small but ok , kids enjoyed it . The park on site is very good the kids said it was good . Next day I ventured to the site shop , this is very basic didn't have much in there at all . We went out the next day in the car and tried to get through the site security barrier just sitting there waiting for them to lift it , when the guy came to us he said we need to register the car so it can raise automatically, this was not mentioned to us at all when we booked in. We went Swimming 3 times while we was there , it's a decent pool with a shallow and deep end , Lifeguards very friendly, most probably the most friendly on site . Be aware you will only get a hour slot. We went to the club house for some drinks, it was absolutely heaving in there and seemed way to loud so we didn't stay to long . Overall te site is clean , most staff are helpful. We had some minor issues which I did go to reception and explain but nothing was done . We was about a 10 minute walk from the main area so it was quiet. Caravan was clean but had signs of use some stains damage to walls but you expect this . We had a decent stay but it could of been better.our deposit was refunded 2 days later.

Last minute holiday in a bronze caravan so wasn’t expecting too much. Several items broken in our caravan when we arrived. Toilet seat replaced the same day but the broken lights and broken fan in the bathroom took two days to mend. Went swimming and there wasn’t many in the pool so we were allowed to stay in for a few hours. The pool was really nice and spacious but would be horrendous when 70 people are allowed in there. We arrived on Monday to Monday and until Friday the park was quiet inside but on Friday night that changed as our neighbour whose decking was outside our bedroom windows stayed up late chatting and then woke us up early in the morning by been outside again at 6.30am chatting in normal voices even though it was so early. On the other side of the fence near our caravan was a council recycling depot so machinery and loud clanking of metal started at about 7am 7 days a week. Someone local then rode a loud motorbike or quad bike or motorbike for most of the evening so not a very peaceful site at all. We arrived from a day out on Friday evening to find 1 security staff at the gate and an other two at the entrance to the entertainment complex the club which made us concerned that there was an issue on a weekend. The supposed ANPR barrier wasn’t working and we had to show proof to Security that we were staying here. Because of the change of atmosphere on the park we decided to leave a day early. Unless you have a car it’s not an ideal location because the beach and shops aren’t close by. If you want a cheap holiday to use as a base to visit the local area then the site is fine but if you want to go there to feel relaxed then go somewhere else.

The staff at this park all work extremely hard to make your stay a memorable one I would especially like to praise Hassiah who works in the club where the entertainment takes place. We visit regularly and have noticed how hard she works, we hope her employers value her work ethic, a credit to your team.

Avoid this place I booked a caravan 30th Aug 2nd sep after booking I received an email stating I'd be paying £150 deposit & a £45 parking charge I immediately phoned them asking how far away from the caravan I'd have to park has I'm disabled I was told about 300 metres I stated that would be extremely difficult as I'm a wheelchair user I was told maybe I shouldn't of booked a holiday if I couldn't walk that far she was extremely rude to me then also told me to shut up when I asked why my deposit was £150 after telling me to shut up she then put the phone down on me. Needless to say I was extremely upset & tried to pursue a refund through my bank marine holiday park refused so I'm now left £299 out of pocket. I would advise AVOID this place there money grabbing & the staff are extremely rude & unhelpful. There's much better places to go