Guest User
March 30, 2025
This is a gorgeous property, historical, full of character, stunning building that has been a hotel / coaching inn for over 200 years. Spacious rooms, lovely old wooden floors. But property is poorly maintained. Customer service is indifferent. We had to wait 15 minutes at the reception for the reception bloke to finish his cigarette and come in to bother checking us in. Room floors are old wood so the furniture tends to be creaky because of the floor movements. In our room the soap dispenser in the shower was empty. The wash basin plunger was broken and we couldn't fill the basin. The carpet was absolutely filthy like it hadn't been vacuumed in ages, especially under the bed. There was a used tissie inside the bed sheets. Travelodge properties tend to be quite variable depending on the franchise. Some of them are excellent. This was not one of them.