Hotels Near Jacinto Creek Parkway in Sacramento

Great place to stay if going to the eye doctor very close to them and railys in walking distance has very good breakfast in the am

I was in town for a conference at this hotel and decided to stay here for convenience. Front desk staff were, for the most part, delightful for the entire four nights I stayed. My room was spacious with a semi decent view and a mini terrace, though the door didn’t actually open more than a few inches, so one couldn’t avail of the terrace itself… that being said, it was nice to be able to get fresh air into the room! The TV in the room was huge and I am always grateful for a mini fridge, though I couldn’t get this one very cold. One thing that did leave a lot to be desired was the general cleanliness of my room, which I will give 3/5. The vacuuming was very poor (there were remnants of a previous guest’s food on the floor) and layers of heavy dust in the bathroom. It could definitely do with a deep clean! I also used the guest microwaves in the lobby on several occasions — both were filthy with splattered food (gross) and neither had a turntable. Another disappointment was one staff member (who was in the middle of training a new front desk member) — everyone was lovely except for her, when I asked the possibility of a late checkout on my final day. Her response was curt and quite rude: “I can’t tell you if you can or cannot get a late checkout. You have to understand our housekeeping needs and availability. You have to understand there are a lot of guests who will probably be asking the same thing…”. Coming from a customer service background myself, one should NEVER tell a guest what they “need to understand” — there are far better ways to explain this. She also never once said anything along the lines of “I’m sorry, this might not be possible” … it was just poor customer service, which was a shame. This aside, the hotel was very quiet and I slept well (and deeply) each night. Oh, and I got locked out of my room on the day I was checking out — it turns out the battery had died in my door lock, so the front desk staff had to call security, who then called maintenance. Thankfully, I didn’t have to wait too long and both security and maintenance were super fabulous and quick to fix the issue. PS If you do decide to stay here, I hope you get as much of a giggle out of the elevator constantly saying “going down” as I did! :) PPS Location was excellent!

This price is still ok.

In addition to breakfast, sausages, eggs, waffles, buns, cereals, milk, coffee, and fruit, as well as gourmet food made on-site, good food! The most want to say is that here and the Hilton on the edge of the airport, not comparable, but the price is almost! If you rent a car, get together for 10 minutes. The suite is two TVs, but watching TV sleeps does not interfere with each other! The bridge outside the window is golden! There is a microwave in the refrigerator, but it is not big.

I really enjoyed my stay! Even though my stay was only for a night, I felt like The Exchange had everything I needed. The front desk was super helpful when calling my car from valet

A Cool place to stay and good experience but nothing in my room worked. The outlets and usb did not work and could not plug my phone in. The tv was not clear and fuzzy. The hotel phone in the room did not work. The room did not have a blanket. The bathroom needed a good cleaning. The girl who checked us in was not not helpful and didn’t know about the hotel. She also told us to come back for ice then said she was the only one there and could not get it and told us to walk to the bar. The guy at the bar didn’t seem happy to leave the bar to get the ice. The food was good and the dinning staff was amazing.

Clean and well organized. Large space and newly opened. Worth to stay

We went for a short term stay June 17th,2023. Arrived at the hotel around 10:15PM. Our reservation was for room 256 two queen beds no smoke room. Check ins at 3 we got there at 10:15 and the room was not clean the beds were not done. We could put our daughter to sleep there after hunting down some staff they offered to move us rooms. The next room the gave us room 260 wasn't much better there were no curtains no privacy for me and my family and the bed lamps didnt work. They moved us to a third room, room 241, at this point it's 11:40pm we have been carrying our luggage from room to room and my four year old daughter is getting more and more upset, we are tired and exhausted and there is no manager to be found apparently he takes the weekends off. Then they have the audacity to offer us a measly 10% discount for this mess. This hotel is not habitable for children i urge you to consider a different choice for your stay.

The environment is beautiful, the health is not wrong, the sound is not good, the coughing and snoring next door, the breakfast waiter is particularly enthusiastic, the service is also thoughtful, the kind of American breakfast should have!

Clean, new and big rooms. Highly recommended, great place.