Hotels Near Jacinto Creek Parkway in Sacramento

The hotel breakfast will start at 8:30, because it is necessary to hurry, so if you don't eat, the meal coupon will be wasted. The hotel offers free coffee and tastes good. I was overcharged at the time of check-in. Fortunately, I found out in time that the money was returned and the front desk was too unprofessional.

Stay in the city center, mainly to attend the Golden One graduation ceremony, it is convenient to walk there, and you can also go to the old town by the river to see the old train station that is still in use, and visit the memorial hall of the construction of the Pacific Railway in the United States. The ticket is $12, and there are English explanations. If you are not good at English, remember to install a translation software. I also found Sacramento Chinatown, but there are not many people in the downtown streets during the day, and I always feel a little scared. The public parking lot next to the hotel is $20 a day. Of course, if it is valet parking, it may be $45. It is parked in one place, which feels unnecessary. The credit card mortgage is released slowly. It has not been released for more than a week. The credit card bill has been showing that it has not been credited. Of course, it may also be the reason for the temporary change of room type. When booking, the room type shows that the king-size bed room can accommodate four adults. I thought I could have a sofa bed, but when I got to the room, I saw a big bed and a small sofa. I negotiated with the front desk for a long time and changed to a room with a sofa bed. They promised that there would be no additional charge. Now I don’t know what the result is. The people have left, so I can only let it go. There is also an old building next to it, which was the former county court. It is now the county jail and is still in use.

In addition to breakfast, sausages, eggs, waffles, buns, cereals, milk, coffee, and fruit, as well as gourmet food made on-site, good food! The most want to say is that here and the Hilton on the edge of the airport, not comparable, but the price is almost! If you rent a car, get together for 10 minutes. The suite is two TVs, but watching TV sleeps does not interfere with each other! The bridge outside the window is golden! There is a microwave in the refrigerator, but it is not big.

Hotel is located just 3 mins walk to Old Sacremento area. Extremely convenient. Also its just beside Macys! The laundry room is located inside the shower and rest room next to the pool, not the most ideal to do your laundry buy hey its Free!

A Cool place to stay and good experience but nothing in my room worked. The outlets and usb did not work and could not plug my phone in. The tv was not clear and fuzzy. The hotel phone in the room did not work. The room did not have a blanket. The bathroom needed a good cleaning. The girl who checked us in was not not helpful and didn’t know about the hotel. She also told us to come back for ice then said she was the only one there and could not get it and told us to walk to the bar. The guy at the bar didn’t seem happy to leave the bar to get the ice. The food was good and the dinning staff was amazing.

Perfect location, accommodation and price. Close to arden mall, restaurants and where we needed to go, very convenient😍

Traumatizing experience do not stay Who likes to be woken up at 6:30 in the morning? How about being woken up by the sound of your door opening? We’ll that’s what happened to me on Oct 17. At 6:30am I am woken up by the sound of my hotel door opening. I sprint towards the door to slam it on the intruder and look through the peephole to watch the intruder scurry away with a cart of some sort. After calling the front desk, they said it was a “maintenance man.” What? Why? Also, why would the maintenance man run away down the hall? Though I was furious l, I was equally tired. Without a deadbolt, I resorted to pushing furniture against the door to feel safe. I felt like a kid practicing for what to do in a school shooting. Fast forward to 10:30am. At checkout, I explained that someone came in my room, unannounced at 6:30. All I was given was “the maintenance guy made a mistake and went in your room.” No empathy. No sorry. No anything. I will never stay at this place ever again. The experience was horrible. The staff lacked empathy and responsibility for their actions. Don’t stay here.

Something that is understandable but would’ve been nice to know that’s there’s a $100 charge when you check in. It can take up to 5-7 days to get that money back.. If there was no damages. My room was clean and nice. There was no damages and hope on seeing my $100 back in a few days

I rarely write a bad review, but this experience needs to be addressed. I have been exclusively staying at the Hilton Garden Inn Natomas since they opened (2019?), whenever I travel through Sacramento. I have only had stellar experiences with the staff, and have given them glowing reviews. Great customer service-which has in turn made me recommended the hotel to others. Unfortunately, there must be a staffing shortage, because today I was met with the most stunningly awful customer service I have experienced in a very long time. It began at check-in.My husband and I combined our Hilton Honors accounts (at the suggestion of a person in Hilton Honors department) a couple of years ago. We decided to use his name on our account, since he travels more. He was not able to join us on this trip. I gave my information to Debbie when I arrived after driving for 7 hours, and she curtly said that if he was not with me, I could not check in to the same room I had booked. I suggested I could call him, and she abruptly said that I was not at the “Diamond Level” so that would not be an option. Huh? I let her know that he has not been with me when we have traveled here most times using our shared account, and nobody ever said it was an issue. She coldly said, “I see you used points and so they will be refunded if you book a new room.” I was still confused. She was so unsympathetic, and seemed to enjoy the “power trip” she was on. Again, I pleaded my case to her as she dug her heels into the “new policy,” while being an example to the young woman she was training (sheesh - why would you put this woman in a role to train terrible customer service?). She (indifferent) said I could book a different room at a HIGHER RATE, if I wanted. Yep. Are you kidding? Her incredible lack of empathy and overreach of power made me think I was at a different hotel. I asked if she was the manager and she said “no.” I asked if he or she was available and she said they would be back on Monday. To recap: My room went from $80+ (after using my points), to $225+, and the more I pleaded, the more she truly enjoyed my distress. Bizarre, to say the least. I don’t remember, in recent memory, such a bad customer service interaction.Here is how I would have handled things: I would have warmly welcomed the person, and after learning the person whose name was listed on the booking was not present, would have explained the new policy. Then I would have kindly said that because the person was a long-standing Hilton Honors member and FREQUENT guest, we will make an exception and call the person to verify the booking. I am pretty certain ANYONE would do that in the same situation. Hilton management, are you going to let your stellar reputation slip because of poor customer service like this? It’s a shame, because everyone here has always been wonderful, especially Housekeeping, as the rooms are kept very clean, and I appreciated the familiarity of the experience. Too bad.

The hotel is very new, it will be opened for half a year, the facilities environment is absolutely not said, but the room still has formaldehyde smell, if you stay in a few months, it should be better, there is an airport shuttle bus