Inn Off Capitol Park, Ascend Hotel Collection

We picked this hotel for the location as we were visiting our daughter in midtown. Most everything else was not that great. The first room we checked into had visible black mold in the bathroom and the window AC unit had a strong mildew smell when running it. We requested to change rooms after the first night and the new room was an improvement with a split system AC. The rooms are small and I'm pretty sure the "queen" bed was a full size. The hotel has no amenities, no breakfast (not even for purchase). Because the building is old with poor noise insulation, the traffic noise is noticeable. There were earplugs supplied on the bedside table. We heard street racing and some party crowds one night, the next night was pretty quiet, and then we had morning business-day traffic. We would not stay here again.

The room was small, but comfortable. It was noisy outside early in the evening but quieter later on. The person at the reception desk seemed a little impatient and not very friendly. Parking was not inexpensive and the parking spots in the garage were spaced very close together. The open central area was spacious and comfortable. Overall this was an OK experience but I might look somewhere else the next time I stay in the area.

Great location with easy access to Capitol and convention center. Basic room amenities with coffee bar and quiet surroundings. Hotel elevator recently under construction.

The check in was weird. The desk clerk barely said anything, he didn't even greet us when we got there.

Elevator was out and they did not notify us. My husband and I are both seniors and have physical conditions that limit out mobility. We had to carry luggage 2 flights downstairs. The person at the front desk told me I could cancel my reservation, when we arrived to check in. I was attending conference day of and did not have the option of taking time out of my schedule to try to find another hotel room in a days notice. She should have been oroactive in problem-solving and offered to get help to assist us with luggage. We had to ask for help. Staff should be more aware and attentive to the customers needs until that elevator is fixed. Perhaps Pay them a bonus to assist customers. Thank you for listening. The manager did give me a room discount and waivered the parking fee, which I appreciated, after I complained.

Place was under construction but they were nice and considerate about it. Parking was lacking. Room and facility was clean but dated. Air conditioning was an old window unit, but luckily weather was mild. Great location.

Corner room off street was loud with traffic but gave great views of the street below. Room was clean. Bathroom lovely. We traveled with our son, wished we had the room with the pull out couch that had a sliding door. The one we had seemed small for the pull out couch. When pulled out you can barely walk between the bed and couch. Very comfy beds though.

Parking was great, staff seemed wanting to be helpful but need some additional customer service training how to address guests and response time. I called 3 times before someone answered the phone. Also, the mattress and pillows were plain uncomfortable. Mattress sinks and pillows need better attention.

Room was clean. Location of hotel was convenient to places we intended to visit. Beds were very uncomfortable. Elevator was broken. Parking was $18/day, ins and out allowed. First come first serve, parking is not guaranteed when you return. I paid for parking, the spaces were tiny! Very inconvenient. No compensation was offered for the inconvenience. I will not be staying here again in the future.