Hotels Near AERENA Galleries & Gardens in St. Helena

Very satisfied staying experience! The rooms are large, the beds are very comfortable and there is a patio or terrace to feel the natural and private. There is a stove in the room, it will automatically ignite when it is turned on, and the sound is a bit noisy. There is a steam sauna switch in the bathroom, which is very comfortable for a while. The toiletries are very easy to use, and the small bags I brought back to be remembered. The location is very good, there are several good wineries around, and the hotel guests can prove that they can buy wine and wine tasting.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.

One of many hotel stays we’ve had the last 3 weeks (in Cali, Nevada, Utah and Arizona). Quality-price wise, this was the best we had. Rooms are clean and have everything you need. The extra’s like the hotspringpool/spa/saunas made our stay extra comfy. One of our most important points is service, and here it is fantastisch (dutch word)! Friendly, hardworking people, fresh towels and the housekeeping is there when you need something. Also the shuttle around the village and wineries is a great service, and making the road safer by preventing people to drive themselves. 10/10 would come again!

It feels like a temporary board room, and the conditions inside are not bad. But when they arrive, they have to charge a resource fee, that is, they provide resource services such as hot springs and bicycles. It seems to be 25 or 50 dollars. Because we arrived late, and we are leaving the next morning, it is not needed at all. So after fighting hard on reason, it didn't accept it. But it seems that the big hotels in that area are like this. Relatively speaking, it feels like that place is an old and beautiful resort.

I decided to splurge on the mud bath, because it sounded interesting and I'd never tried anything like it. I'm so glad I did! My guide Bobbie was simply fantastic, she walked me through each step and really elevated an already excellent experience. The progression from the mud bath to shower, then soaking tub and cool-down room is very well thought out and makes for a super relaxing experience. I highly recommend it!

Self-driving tour with friends, very good hotel, the room is relatively large, the bathroom is wet and dry, there are many bars near the hotel, and Napa must try local red wine. It is also a good choice to visit the local town.

First time to the wine country to spend 5 days eating, drinking, biking and taking in all the beauty of it has to offer. Picked Yountville because of location, everything central. I picked this hotel because location and style of hotel. Close to restaurants, tasting rooms and activities, all within walking distance. My friend and I were very pleased with our stay here. The staff, all very friendly, check-in was a breeze. We were offered a welcome cocktail upon our arrival. Our room on the ground floor was very nice, felt clean, loved the tile floor (not a fan of hotel carpet) It had all the amenities of coffee/tea machine, fridge, complementary snacks and waters and big soaking tub. The bed and pillows all very comfortable. To note: no desk if you need one, LOL they don’t want you to work. Bath and shower all very nice, though they need towel rails to hang your towels on. The only aspect of the room I was disappointed in was I wanted to have a working fireplace. The grounds were kept nice, a lot of landscaping going on. I saw the pool and jacuzzi. I took advantage of the small gym, Nicely equipped with 3 Peloton, an elliptical and weights, plenty of towels, water, sanitizer and breakfast bars. We took advantage of the breakfast included which were an abundance of fresh fruit, bagels and pastries, along with artisan meats and cheese, smoked salmon, coffee, teas, juices and Mimosas and Sunday Bloody Mary. The breakfast setup was nice, you never felt over crowded with people and was perfect way to start your day. I would definitely stay here again next visit.