Four Points Hotels in Salt Lake City

Specically booked a suite at this hotel for 3 nights to ensure that we had a view from an upper floor. Also website stated that dinners & breakfasts were available at the adjacent restaurant. After checking in we soon realised that the restaurant appeared to be closed. Upon asking at reception this was confirmed - so why had they not sent an email to warn of this situation?! When querying this with reception staff, one member in particular was very curt in her response. We had to search in very high temperatures to find suitable restaurants although the free light rail system did reduce the walking distance.

Real good hotel during convention period. Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel. I am very much satisfied except breakfast which is too high compared to simple buffet foods.

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.

I had to book this room last minute to deal with a family emergency in the city. The photos looked decent and reviews said it was clean and the price was great. When we arrived late in the evening, the guy behind the desk was apathetic, and actually rather rude. The stairwell up to the third floor was the beginning of my feelings that this may have been a mistake. Between the back alley feel and the phallus shaped artwork on the windows were pretty demoralizing. The cart full of junk outside the door of the room next to us didn't help. Inside the room, I immediately noticed that the walls were scuffed all over and that you could see where light fixtures had been changed. The carpet had stains and was pretty worn. MY wife found some long black hair on the towels in the bathroom, and all they supplied were a pair of bath towels. When she asked the gentleman in the lobby for replacements, he provided a single towel, forcing her to ask for another, and then a hand towel and washcloth. He was pretty rude about the whole thing. Our room had a window facing West Temple, and it's only a single pane so the road noise was significant when compared to a room in other places. There was a lack of outlets that were easily accessible next to the bed, so if you travel with a CPAP, be ready to mobe the bed to plug in. The bed was clean, and the Tempurpedic mattress was nice, but the box spring had obviously been victim to a cat that decided to sharpen its claws. After an OK night's sleep, we took morning showers. In the shower, it looks like the tile had been painted over, and the paint was peeling badly. The worst part of the room in my book is in the shower. The showerhead provided a mere dribble and was simply the most disappointing shower I've ever had in my life. It's a shame, because this property, has some real potential to be a really cool place, so I hope the owners can take this review as constructive criticism and make some improvements.

Salt Lake City is not big, and the hotel is near the city center. It is definitely not comparable to the hardware of Sheraton in China, but the price is just like this in the United States. The decoration style of the room is still relatively old-fashioned, but it is still clean and tidy. The bathroom provides three sets of large, medium and small towels, shower gel, shampoo, conditioner, hand soap, body lotion, and disposable soap, but slippers, toothbrushes, and toothpaste must be delivered separately by the free room service, and they are not provided actively. There is a refrigerator in the room. The room is not small, but there is no sofa in the room, only a chair, and there is free wireless network in the room. There is a Starbucks in the hotel, and there is a 24-hour McDonald's next to the hotel. The fireplace in the hotel lobby is interesting. It is still lit at night, although it is already the end of May. The hotel parking lot charges guests 15 yuan a day for parking, which is deducted from the deposit when leaving the hotel. In short, as a full-service hotel, it is still ok to stay, and it is not expensive, but it must not be compared with Sheraton Marriott in China, otherwise you will be disappointed. Many hotels in the United States are like this.

The bed wasn’t as comfortable as other places I have stayed, but it was ok. I liked that the air conditioner was not right next to the bed and there was a refrigerator and microwave. Also it was great to be able to get a cup of tea in the afternoon. Breakfast was great and everything was at the right temperature. The little store part was great too. I forgot a razor and was able to buy one.

First time staying at a Radisson Hotel, and we enjoyed it. The location was perfect, it was near the LDS conference building and many more places we were looking forward to visit. The only down fall was that there wasn’t many restaurants near by. The room was clean and the beds were comfortable. The view from our room was perfect. The is a restaurant on the first level of the hotel by the front desk, we had lunch there. I ordered a Cheeseburger and it was super good! The front desk and security guard were very kind and friendly. Overall we enjoyed our stay.

I didn't really like staying in old hotels, but I booked it decisively when I saw the high ratings and good location. Sure enough, it is worth the money. The hotel has the feeling of the Hong Kong peninsula. Although it has a history, it is well maintained. The rooms and bathrooms are large. The outdoor swimming pool is very lively in the afternoon. The restaurant on the first floor has a good environment, but the dishes are too salty

DISABILITY FRIENDLY- 6 night stay there over Xmas. Room with roll-in-shower very accessible. Shower controls easy to reach. Sink easy to approach. Parking with wheel-chair van easy in parking deck. Local attractions easy to get to by wheelchair. Staff at this hotel always helpful and friendly the entire time. Hotel bar staff excellent. Maid service personnel extremely helpful. Can't say enough god things about this hotel. Easily recommend this facility for travelers with disability issues. Can't wait to go back.