Sunrise Inn San Diego

Location: It has a great location near several good restaurants, general stores and very close to the airport. The rooms are big and comfortable and have recently been renovated. The proprietor will go out of his way to help guests.(based on 1 review)

Absolutely terrible hotel The absolute worst hotel I’ve ever stayed at. Dead bugs, dirty towels and bathroom, random blanket and one pillow, and nasty sheets.

First off, we checked in into the hotel, and they gave us our two cards. The first room was room, 4011. my partner and I opened the door and opening the door. We saw that the bed looks slept on dirty sheets, dirty floor, dirty restroom with used towels on the floor. We went back downstairs and talked to the front desk. The frentes asked if we wanted the second room or a refund and we wanted to give them a second chance. So we got a second room, which was room 400 and this time they only gave us one key, The bed on the sides were dirty. The floor was dirty. We turned on the water up to shower and the water wasn’t draining. We waited 30 minutes to see if the water would Flash, and it did not. at this point, the room was not Sable. We went back downstairs to the front office and tried to communicate with the front desk, but there was communication issues, language barrier. We tried explaining that the water wasn’t draining the off of third, but we just wanted a refund. We took pictures of the room and the condition. And also video of us speaking to the front desk. And I promise that’s a refund and when I talk to a representative of *******. They said that they did not offer no refund, and he tried contacting them via phone, but the call would drop and they didn’t have no email to contact them with. So now it’s a whole bunch of mess that I’m trying to figure out. I just want my refund back.