The Jay, Autograph Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Francisco

The Jay, Autograph Collection

433 Clay Street, San Francisco, California 94111, United States
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hotel overview picture
Last booked 8 hrs ago
Highlights
Ideal location
Delicious breakfast
Excellent service
Sparkling clean
Pets welcome
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Amenities
Fitness Room
Restaurant
Bar
Luggage StorageFree
Wi-Fi in Public AreasFree
Meeting Room
Multi-Function Room
Wake-Up Call
All Amenities
Property Description
Experience San Francisco like never before at The Jay, Autograph Collection. Located in the heart of the city on Battery Street, our luxury hotel in the San Francisco area is surrounded by the city's iconic walkable neighborhoods. Take a stroll along The Embarcadero, Union Square and North Beach, Fisherman’s Wharf, Chinatown, the Ferry Building, the Golden Gate Bridge, and of course the Financial District. Then settle into one of our 360 luxurious rooms and take a glimpse through our floor-to-ceiling windows and marvel at the remarkable skyline and unparalleled views of the San Francisco Bay.
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9.4/10
Amazing
Excellent, nothing to complain about 👌🏻
All 41 Reviews
Surroundings
Metro: Embarcadero
(500m)
Metro: Montgomery Street
(770m)
Airport: San Francisco International Airport
(22.9 km)
Airport: Oakland International Airport
(30.6 km)
Train: Amtrak Railroad Passenger Station
(940m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Exec Dbl Queen Bay View, Executive Guest Room, 2 Queen
3

Exec Dbl Queen Bay View, Executive Guest Room, 2 Queen

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Luxury One Bedroom Suite, 1 Bedroom 2 Room Suite
3

Luxury One Bedroom Suite, 1 Bedroom 2 Room Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Premier King Room With Skyline View
6

Premier King Room With Skyline View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Jay Signature Residence King Suite With Sofa Bed
1

Jay Signature Residence King Suite With Sofa Bed

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive King Bay View, Executive Guest Room, 1 King
6

Executive King Bay View, Executive Guest Room, 1 King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Jay Studio Corner King Suite With Sofa Bed
1

Jay Studio Corner King Suite With Sofa Bed

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
The Jay Signature King, Guest Room, 1 King, City View
6

The Jay Signature King, Guest Room, 1 King, City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
The Jay Signature Queens, Guest Room, 2 Queen, City View
2

The Jay Signature Queens, Guest Room, 2 Queen, City View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

9.4/10
Amazing
41 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.4
  • Location9.4
  • Service9.4
Average for similar properties in San Francisco
Most Mentioned
AI Summary
Centrally located with stunning bay views, the accommodation boasts a fitness center, friendly staff, and spacious, stylish rooms. Guests enjoyed the delicious breakfast and comfortable beds.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 1, 2025
Excellent, nothing to complain about 👌🏻
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 19, 2025
The Jay positions itself as a refined, boutique experience under Marriott’s Autograph Collection, but unfortunately, it doesn’t deliver on that promise. The branding suggests thoughtful design and elevated service, but what we experienced felt under-resourced and poorly executed. From arrival, it was clear staffing is an issue. Only one person was available to assist guests at the front entrance, juggling multiple cars and requests. Check-in was similarly understaffed, with a single front desk associate handling a growing line of tired travelers. While the staff were courteous and clearly doing their best, they were spread too thin — an issue of management, not effort. Our room was set up for two, even though the reservation was for three. Only two towels were provided, and even those were thin and undersized — not what you’d expect from a hotel in this category. The room bedding showed signs of wear, including a visible hole in the sheets. One puzzling feature was a timer that shuts off the bathroom lights after 30 minutes — a strange design choice when motion sensors are a far more functional and common solution. The hotel also omits bottled water in favor of a filtered water station at the end of the hallway — a reasonable eco-conscious move. But without providing a jug or reusable bottles in the room, it comes across as an incomplete solution that prioritizes cost savings over guest comfort. We've had far better experiences at similarly positioned properties, particularly in Hilton’s Curio Collection, where attention to detail and overall guest experience feel much more aligned with the branding. The hotel’s location is one of its strongest assets. Situated in a highly walkable part of the city, it offers easy access to public transportation and is just a short stroll from vibrant neighborhoods like North Beach and Telegraph Hill. Whether you're exploring local cafés, climbing up to Coit Tower, or hopping on a streetcar, the area offers plenty to enjoy. The Jay has potential, and the staff deserve credit for their professionalism, but the overall execution falls short. With more thoughtful resourcing and attention to guest needs, it could live up to its Autograph Collection designation. Until then, I’d recommend looking elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 16, 2025
Our stay start out with a big issue that was out of their control, but they worked diligently to correct this problem. We were able to enjoy our overall experience and Jenna was such a pleasure! The hospitality was also exceptional! Thank you!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
There are lots of highlights from this hotel, don't miss out if you haven't tried it! - Modern and clean room interior - Impressive view from the window - Decent continental breakfast for platinum members, rare to see in other Marriott hotels - Convenient location (near public parking garages and Chinatown) - Generous late checkout policy (4PM for platinum members)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
No complimentary bottled water for Bonvoy members besides that it was overall a great stay with plenty of options for activities in the area and in the hotel. Would stay there again. Guest services were attentive valet could be more efficient.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Great hotel in the perfect location. Walkable to many different areas, lots of food and sights. Would definitely stay here again! Staff was amazing and super accommodating. My view of the bay was so amazing we left the curtains open the whole week!
G‍o‍P‍l‍a‍c‍e‍s‍6‍1‍3‍8‍2‍5‍0‍1‍5‍0‍8
April 29, 2025
Went to San Francisco for weekend visit Of the San Francisco zoo, pier39, dinner and dancing ,the ocean and six flags and all the little touristy shops. Used valet at hotel and uber for trips. Hotel is clean, relaxed , friendly and the outdoor cocktail area outside is simply delightful. The restaurant has good food so if you don't want to venture forth to many restaurants nearby you can always get room service or dine in. Definitely hotel for adults and appreciated the nice vibe.the room was clean, the bed comfortable and furnishings were quite nice. Had a room with a view of the ocean and it made the trip much more relaxing and comfortable. I don't get out much and when I do I enjoy nice amenities . The shower was warm and refreshing after lots of walking around the city. Would most definitely stay there again for my next trip and tour of the area.the hotel is in the business district right next to the reserve and I felt safe and comfortable while walking to the different amenities. I reside about 90 minutes outside of the bay and I enjoy getaways when I can .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 28, 2025
Love this hotel. really nice through out gorgeous room, decent bar and breakfast. already rebooked as a new favourite for work trips to SF. Wifi is fast, rooms luxurious, staff friendly. can’t complain at all. trip advisor insists on 200 characters.

Services & Amenities

Fitness Room
Restaurant
Bar
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeJapanese, American
StyleA la carte
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$125.00 (approx. £92.20) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 360
Experience San Francisco like never before at The Jay, Autograph Collection. Located in the heart of the city on Battery Street, our luxury hotel in the San Francisco area is surrounded by the city's iconic walkable neighborhoods. Take a stroll along The Embarcadero, Union Square and North Beach, Fisherman’s Wharf, Chinatown, the Ferry Building, the Golden Gate Bridge, and of course the Financial District. Then settle into one of our 360 luxurious rooms and take a glimpse through our floor-to-ceiling windows and marvel at the remarkable skyline and unparalleled views of the San Francisco Bay.

Frequently Asked Questions

What are some things to do near The Jay, Autograph Collection?

You can visit the following landmarks near The Jay, Autograph Collection: Transamerica Pyramid, 190m from your search (straight-line distance).

Does The Jay, Autograph Collection have a swimming pool?

No, The Jay, Autograph Collection doesn't have a pool.

Does The Jay, Autograph Collection provide breakfast?

Yes, guests at The Jay, Autograph Collection can enjoy breakfast during their stay. Breakfast option(s): Japanese, American.

Are pets allowed at The Jay, Autograph Collection?

Yes, The Jay, Autograph Collection is a pet-friendly hotel, but it is best to call ahead to confirm.

What are the check-in and check-out times at The Jay, Autograph Collection?

The check-in time at The Jay, Autograph Collection is 15:00 and the check-out time is 12:00.

Which airport is closest to The Jay, Autograph Collection?

San Francisco International Airport is the closest airport to The Jay, Autograph Collection, and it is about 24 mins from hotel by car (22.9 km).

How much does it cost to stay at The Jay, Autograph Collection?

Prices at The Jay, Autograph Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportSan Francisco International Airport
Distance to Airport23.19KM
Nearest Train StationAmtrak Railroad Passenger Station
Distance to Train Station0.94KM
Nearest Metro StationEmbarcadero
Distance to Metro Station0.5KM
Average Price FromGBP441
Hotel Star Rating4