Hampton by Hilton Santa Cruz/Equipetrol Reviews

Good service, clean and sanitary

The hotel had a nice room and comfortable beds. The breakfast was good. The rooftop bar was also very nice. There was a welcome drink. The food in the restaurant was also good. Unfortunately, there is no pool… highly recommended for a city trip.

The room can accommodate a family of four, but four people need to pay a 20 USD difference. I speak Spanish very well, and told the front desk that Ctrip confirmed that it was for four people, but they were still charged 20 USD. Later I complained to Ctrip and Ctrip resolved it. The breakfast was very good.

Totally satisfied. Great facilities, new, clean and well maintained.

The hotel is located in Equipetrol, quite new, the room is fully equipped, clean and sanitary, shampoo and hand soap are easy to use

Very good location, very good room. There is a shopping mall nearby, which is great. Super good environment

Good hotel, clean, average breakfast

A very rubbish hotel. It's old and shabby. The breakfast is terrible. It charges 500 yuan a night. It's not worth it. Whoever stays there will regret it.

Poor front desk service, random charges

The breakfast is that of a 2 star hotel.. the room is small for the price paid.. it does not have a pool... disastrous for a hotel of that category. I wouldn't go back to that hotel.

health Hygiene: good Facilities: General Service: Average Buffet breakfast is average

The hotel is very quiet and safe in a wealthy area. There are supermarkets and restaurants just outside the door.

The hotel is in a great location and the food is delicious. The hotel service staff had a very good attitude and left a very good impression on me. I will stay at this hotel next time.

Overall feeling is average