Dong Chang Hotel (Dongguan Hengli China Resources Shopping Plaza) Guest Reviews
4.7/5
Outstanding
593 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(593)
Positive reviews(585)
Reviews with photos/video(50)
Awesome rooms(49)
Classy environment(29)
Friendly front desk staff(22)
Delicious breakfast(16)
Quiet & comfortable(15)
Stayed multiple times(8)
Convenient parking(8)
Awesome gym(2)
Negative reviews(8)
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Business travellers
41 review
3.0/5
Posted on May 23, 2024
Old hotel, old room. Not cozy. Bad internet
Response from Property: Hello, thank you for visiting our Dongchang Hotel. We suggest that you try our luxurious room on the 9 floor next time. We hope you enjoy it and continue to support us! thanks
Guest User
Discount Double Room
Stayed in Oct 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Good service. Front desk staff very friendly.
Anonymous User
Smart Choice Twin Room
Stayed in Sep 2023
Business travellers
22 review
4.5/5
Great
Posted on Sep 18, 2023
Good location. Good food and foot massage place.
Response from Property: Thank you , see you nex time.
Guest User
Selected Queen Room
Stayed in Nov 2022
Family
1 review
2.0/5
Posted on Nov 3, 2022
Checked in at 2 o'clock at night. When I fell asleep and used a small towel, I found that the towel was dirty. It is recommended to bring your own towel. The high price is a convenient hotel facility. It's a bit of a pit, but it's just quiet
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Response from Property: Dear guest, hello, thank you for staying at Dongchang Hotel, I think we have already known the correct reason for this little misunderstanding. It is confirmed that another customer who lives with you has left such small yellow marks on the small towels and bed sheets. The hotel's linens are all professionally washed by the strict Sanzheng Company, and the one-to-one-for-one disinfection is strictly implemented. It is precisely this good style of adhering to more than 10 years that we have attracted many returning customers who have always supported our Dongchang Hotel. Dongchang Hotel, the room decoration is novel, and most room types will be upgraded in 2022. The linen is made of 80*80 high-density pure cotton fabric, in order to provide customers with high-quality sleep. In Hengli Town, Dongguan, our family is also deeply loved by the local people and has a good reputation. The philosophy of the boss is also sincerely putting quality first, and will provide high-quality products and environment to every customer who comes to the store. Thanks! I also look forward to VIP guests, who can experience our meticulousness and heart when you stay next time. Here, all of us wish you a happy work and a happy family!
gl539
Smart Choice Twin Room
Stayed in May 2022
Business travellers
139 review
3.2/5
Posted on May 14, 2022
I stayed for another day because of business, the size of the room is not bad, there was yogurt and pastry for dinner on the first day, but not on the second day, I asked the waiter and said that it was only on the first day of check-in, the price of nearly 300 yuan is too high
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Response from Property: Dear guest, thank you for coming and for your comments during your busy schedule. We will prepare welcome gifts for customers who stay in the hotel. After a tiring day, we hope to relieve the fatigue of the day. There are various seasonal fruits and good night milk Small snacks, changing varieties from time to time. We are working hard to create a warm and considerate service, and look forward to your stay again. I believe we will do better under your supervision! wish you a happy life!
Guest User
Selected Queen Room
Stayed in Jan 2023
Booked for others
1 review
4.5/5
Great
Posted on Jan 31, 2023
The room is ok, no heating but a heater is provided
Original TextTranslated by Google
Response from Property: Dear VIP: Thank you for your support and comments! The hotel is centrally air-conditioned and adopts an independent cooling mode. There are also some small sun heaters for winter, giving the room enough warmth. The hotel has also recently launched a self-service laundry room and a gym, which are convenient for you on travel and business trips. All the friends of Dongchang Hotel welcome you! I wish you a happy Spring Festival, and your wishes will come true in 2023!
johnmanlee
Discount Double Room
Stayed in Jul 2022
Business travellers
19 review
4.2/5
Very Good
Posted on Oct 7, 2022
The price-performance ratio is good, and the breakfast is rich. If you don't have high requirements for luxurious, clean and fresh rooms, it's still good. There are many fast food restaurants around. Internet speed is okay. Checked in several times.
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Response from Property: Dear guest, thank you for staying at Dongguan Hengli Dongchang Hotel and for your thoughtful review! After reading your evaluation, it also gives us the motivation to move forward. Hygiene is what we have always strictly required for quality inspection. This is also our endless purpose. We also look forward to our continued progress and give you a pleasant surprise for your next stay! What?~ Breakfast is located on the first floor of the Chinese restaurant. The ingredients are fresh, rich in variety, and complete with fruits and milk. The hotel also operates a Chinese restaurant, chess and card room, and leisure foot massage, all of which are well received by the locals. Thank you again for your support to Dongchang Hotel. All our colleagues wish you smooth work and happy life!
Alanhlh
Business Suite
Stayed in Apr 2022
Business travellers
17 review
5.0/5
Outstanding
Posted on Apr 14, 2022
very good! I forgot to issue an invoice, the front desk staff helped patiently and took photos and sent them over
The staff is very enthusiastic and the epidemic prevention work is also doing a good job.. Remind guests to get masks and distribute them for free
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Response from Property: Hello, dear guests! Thank you very much for your visit, and sincerely thank you for your love and recognition of Dongchang. We are very touched by your memory of the good time here. It is the bounden duty of Dongchang to let guests enjoy a good stay experience. To get you We are also deeply honored by the praise. Hope to have more opportunities to serve you in the future, Dongchang is waiting for you in Hengli~
Anonymous User
Discount Double Room
Stayed in Jan 2022
Business travellers
1 review
4.5/5
Great
Posted on Jan 19, 2022
I booked online, I live on the 2nd floor, the overall feeling is as good as ever, the price is ok, the soap smells as good as before, and the service from the front desk sister is in place. It's just that the bathroom lights are not bright enough
It is said that the second floor will be renovated after the new year
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Dongchang Hotel to start your pleasant journey, and thank you for your good comments on the hotel. It is the expectation of every traveler to live comfortably when traveling abroad, and it is also the ultimate goal of hotel services. We will continue to work hard to make your trip as perfect as possible. Looking forward to seeing you again!