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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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Negative reviews(42)
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
2 review
3.2/5
Posted on May 27, 2024
The hotel room is not as expected, but the location is good as it’s near to the Disney land.
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. The hotel has many room types. You can come and experience our other different room types if you have the opportunity in the future. Satisfying every guest is Junlan's unremitting pursuit. We will continue to improve our service quality and look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Sep 27, 2024
GOOD FOR FAMILY TRIP
Response from Property: 親愛的小主,能得到您的肯定,小瀾很是開心呢!在今後的的工作中,我們一定會再接再厲,竭力為每一位賓客提供舒適的居住環境和細緻周到的服務。很開心我們的努力,得到了您的認可,酒店全體員工期待您的再次光臨!
Xishexide
Deluxe Queen Room
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Feb 7, 2025
A hotel recommended by a friend, 699 for two nights, during the Spring Festival, the price/performance ratio is good. There are advantages and disadvantages. I will not go there again and will not recommend it to friends.
Advantages: not far from Disney, shuttle bus pick-up, 6.30 to Disney can book breakfast to take away. The room is clean, the shower water is large, and the two 1.35-meter beds are really big.
Disadvantages: I don’t like the decoration, dark brown wood grain, old-fashioned.
The facilities are old, it is said to open in 2023, the waiter said that it was installed during the epidemic, but it was not open.
The breakfast variety is many but not exquisite, such as yogurt, which tastes like low-quality Yakult.
When I went downstairs to have breakfast in the morning, the cleaning lady was cleaning the aisle, and the smell was bad, just like the mop mopped the toilet but did not clean it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. Making every guest satisfied is Junlan's unremitting pursuit. We will continue to improve our service quality and look forward to your next visit!
Anonymous User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
13 review
3.7/5
Posted on Feb 2, 2025
The room is clean and hygienic, the facilities are new and it looks clean. But the soundproofing and noise in the room are not satisfactory. The bathroom is not soundproof and the flushing sound is clearly audible. Moreover, because it was inexplicably upgraded to the so-called exclusive double room, on the top floor, facing a whole row of air-conditioning fans, running all night, even after closing the windows, the noise is still nowhere to hide, which is very painful. This low-frequency noise is very harmful to people's health. It is terrible to be tortured for 2 nights. The hotel staff is pretty good. There are shuttle buses to various places, which is convenient. The Japanese food store downstairs is very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. Making every guest satisfied is Junlan's unremitting pursuit. We will continue to improve our service quality and look forward to your next visit!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
It is close to Disneyland, the hotel has a free shuttle bus, the room facilities are complete, the children's playground is especially popular with children, the only drawback is that there is no laundry room, the hotel's restaurant tastes good, the breakfast is rich in variety, and the housekeeper Xiao Zhou is attentive. Overall, the price-performance ratio is very high, and I will stay at their house next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎您下榻上海迪軒君瀾別院並分享您的入住感受!您的肯定是我們工作動力的源泉,我們始終相信好的口碑一定是從客人的滿意度推薦出去的。此次入住能夠讓您十分滿意,這是對我們工作的認可和肯定。希望能服務在您將來的旅途中。
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Family
53 review
4.5/5
Great
Posted on Jan 23, 2025
The second stop of the trip to Shanghai was Disneyland and Bicester Shopping Center. There were shuttle services to Disneyland, the subway and Pudong Airport. The breakfast was quite rich and the hotel was relatively new with good hardware facilities.
Original TextTranslated by Google
6/8
Response from Property: My dear little master, Xiaolan is very happy to get your affirmation! In our future work, we will continue to work hard to provide every guest with a comfortable living environment and meticulous and thoughtful service. We are very happy that our efforts have been recognized by you. All the hotel staff are looking forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The hotel is spacious and comfortable, clean and tidy, and the service attitude is good. I booked the wrong time, and the hotel front desk staff helped me modify the order time and solved my check-in problem. Thank you very much. In addition, they have a shuttle bus to Disneyland. The staff on the shuttle bus also explained to us the precautions for going to Disneyland, which is very suitable for my needs. The shuttle bus goes back and forth in the morning and evening. We stayed for two nights and were very satisfied. The hotel's main restaurant is very large, with rich breakfast varieties and elegant environment. The children were very happy while eating breakfast and watching parrots. In addition, the hotel has a supporting children's library and playground. The baby played for a long time and was very satisfied. There is a midnight canteen at the entrance of the hotel. We came back from Disneyland at 10 o'clock, so we didn't have to order takeout. We ate the large udon noodles in the store, which was just right for the children's taste. In short, it was a pleasant experience.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see that you are so satisfied! It can help you solve the trouble of booking time, provide you with Disney shuttle service, as well as restaurants, libraries and playgrounds for children to enjoy, everything is so worth it! Thank you for your choice and support. We look forward to your staying again and writing more beautiful memories.
Guest User
City Pastoral Double Bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The stay was quite good. The front desk guy was also very nice. He upgraded my two children to a super king-size bed. I slept soundly. The bed was very comfortable. The children also played with the naughty castle. The Disney shuttle bus did not need to wait for a long time. It was very convenient every few minutes. The breakfast was also very delicious. The only difference was that my eldest child was 1.3 meters tall and was charged 48 for breakfast. My child was a bit picky about food, so he only ate half a bowl of noodles. The breakfast was indeed a bit expensive. Everything else was very good. Overall, I was very satisfied. It would be perfect if the children were not charged. Recommended to stay. Don't step on the pit.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to stay at Shanghai Dixuan Junlan Villa and share your stay experience! Your affirmation is the source of our work motivation. We always believe that a good reputation must be recommended from the satisfaction of our guests. You are very satisfied with your stay this time, which is recognition and affirmation of our work. Hope to serve you in your future journey.
Meimeisha
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
I went to Disneyland for New Year's Eve. When I came back, I found that the cleaning lady had placed the shark avocado dolls I gave to my sisters on the pillows and folded the clothes. It looked so cute. Hahaha. It would be great if there was a floor mat in the bathroom.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎您下榻上海迪軒君瀾別院並分享您的入住感受!您的肯定是我們工作動力的源泉,我們始終相信好的口碑一定是從客人的滿意度推薦出去的。此次入住能夠讓您十分滿意,這是對我們工作的認可和肯定。希望能服務在您將來的旅途中。
Guest User
Comfy Family Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The room is big and the facilities are new. There is a Disney shuttle bus. Very good 👍
Original TextTranslated by Google
Response from Property: 親愛的小主,能得到您的肯定,小瀾很是開心呢!在今後的的工作中,我們一定會再接再厲,竭力為每一位賓客提供舒適的居住環境和細緻周到的服務。很開心我們的努力,得到了您的認可,酒店全體員工期待您的再次光臨!
Guest User
Adventure Themed Room
Stayed in Nov 2024
Family
3 review
2.5/5
Posted on Dec 8, 2024
I didn't expect that this trip would end up with accommodation. I booked two rooms, one on the second floor and one on the sixth floor. From the beginning, I felt good. But when I was about to fall asleep at night, I realized something was wrong. The room on the sixth floor was above the fan room. The roaring sound at night made me so hazy that I almost couldn't fall asleep. Fortunately, I booked two rooms and moved the children to the second floor. The decibels measured using different software were between 50-60, which is not suitable for sleeping. The hotel is good at soundproofing and No effort has been made to deal with the noise. It’s really unimaginable to have such a level in a room with more than 1,000 people.
Original TextTranslated by Google
Response from Property: Dear guest: We attach great importance to the noise problem in the fan room on the sixth floor that you mentioned and immediately arranged professional engineering personnel to conduct a comprehensive and detailed investigation and rectification work. We are well aware of the importance of a good accommodation environment for you. During this process, we will continue to pay attention and continuously improve to create a quiet and comfortable rest environment for you and other guests. Looking forward to your visit again, we will welcome you with a new look!
Guest User
City Pastoral Double Bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The hotel environment is great! It is close to Disney and there is a free shuttle bus. It can pick up and drop off at Disney in the morning and evening. You can also make an appointment for the shuttle bus to the subway station or airport. We don't need to find someone to pick us up by ourselves. It's very convenient! The room is large and comfortable, and the layout is also very good. The mirror and table in the bathroom are super large, which is convenient for girls to put on makeup. Breakfast is also included, which tastes good and has a wide variety. When encountering problems in the hotel, the service staff is very enthusiastic, especially the housekeeper Xiao Zhou, who gives timely feedback and satisfactory solutions! It is a good choice for Disney travel accommodation.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shanghai Dixuan Junlan Villa. Satisfying every guest is Junlan's unremitting pursuit. We will continue to improve the quality of our service and look forward to your next visit!
Xiaoxiaosong
Train Family Room
Stayed in Oct 2024
Family
32 review
4.8/5
Amazing
Posted on Dec 1, 2024
Very close to Disneyland and the Safari Park. Convenient for travel. The little train room is especially popular with children. The hotel has its own indoor children's playground. The children had a lot of fun. The sanitation is quite clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your kind review of our hotel! The hotel is located close to Disneyland and the Safari Park, hoping to provide you and your family with the greatest convenience and allow you to enjoy your trip easily. The little train-themed room we carefully created is loved by children, that is the happiest thing for us! The establishment of the indoor children's playground is also to provide an exclusive space for children to play and release their energy. At the same time, we have always attached great importance to hygiene and cleaning, and strive to create a clean and comfortable environment for every guest. Your satisfaction is our greatest encouragement. We look forward to your visit again and we will continue to bring you more wonderful experiences!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel environment is very good, with shuttle bus, naughty castle, and many parent-child room types. It is suitable for parent-child Disney vacation. Xuxu's service is good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your 5-star review. Every encounter is a kind of fate. It starts from the hotel, not just the hotel, we hope to serve you in your future travels!
Guest User
Family Suite
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The environment is very, very good, and Mr. Guo Gaogao at the front desk is very, very enthusiastic and helps with luggage. He is also very very enthusiastic on weekdays. The breakfast is also very rich. The room is also very good. The scenery outside is good and very quiet.
Original TextTranslated by Google
Response from Property: Dear little master, thank you very much for your visit. We are honored by your affirmation and support! Shanghai Dixuan Junlan Villa is a luxurious comprehensive parent-child theme resort hotel. Cute pet rooms, children's playground, children's book bar, fitness center and other facilities are all available. Welcome to come back often!