Crowne Plaza Hotels in Sanya

The hotel is beautiful and the location is very convenient. There are many restaurants nearby. It's easy to call a taxi and explore the nearby beaches. The staff were friendly and helpful. I requested a room on a higher floor and was happy to receive on with a beautiful view of the Bay Area. The room was clean and very comfortable. It was worth the price.

Let's start with the highlights: 1. Check in and check out smootly 2. Room spacious and clean 3. Breakfast is good and even with full hotel, table available (thumbs up for the management) 4. Pool area very nice, plenty of chairs to use 5. Restaurants and room service are good, pity that for dinner, available choice of BBQ area was very limited (hot pot although is a very traditional thing for Chinese, could also have a kind of Liaoning style BBQ which is totally beach highlight in any part of the world) 6. Coffee shop/bar very good 7. Cleanness of the room spot on, well done (my negative points will not come from the job made by housekeeping but for the orders they have from management) Not pleasant points: 1. No replacement of coffee/milk powder on room (it's a very cheap thing, even 2 Star hotels do that, shame on IHG) 2. No changing sheets, which i can understand in a 2/3 Star hotels but not on ones you spend more than ¥ 1.300.00/night again in my view shame on IHG with the lame excuse of environment. 3. Disposable slippers not replaced in my 4 days stay (again, even a 2/3 star hotels do that without asking for, saving little bucks is kind of lame) 4. Overall the place is kind of old, although not yet rundown, the hotel could do some kind of enhancement of exterior appearance special from swimming pool view, could be painted or washed, repair the parts broken, eliminate the metal green box on roof (of course i didn't take picture, it's an eyesore), in summary, a little effort for appearance and keep fresh and kind of exclusive (which you expect from a hotel that call themselves a resort) Do i come back? Sanya for sure, this hotel, probably not, although the staff are great, i just don't like to be in a place that i have to ask things when i paid for the service already. I'm a ihg member but i didn't book through their app, but in trip (as i found better price than their own app, just UNBELIVABLE) :)

Breakfast was fantastic, loads of items for kids. My daughter went bananas over the ice cream and candies. The martini was a let down at the lobby bar. Overall, we enjoyed our stay and the staff are friendly. We will be back….