Hyatt Place Sanya City Center

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Hyatt Place Sanya City Center
三亚中心凯悦嘉轩酒店
No.360-1 Yingbin Road, Jiyang District, Sanya, Hainan, China
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Guest Reviews of Hyatt Place Sanya City Center

9.3/10
Very Good
5222 review
Verified reviews
Location9.3
Amenities9.2
Service9.2
Cleanliness9.4
Rossonere
Studio (2 Beds)
Stayed in Mar 2025
Family
20 review
8.0/10
Very Good
Posted on Apr 14, 2025
The reception guy spoke English and they are nice they have worm swimming pool and they do classes for kids, the room was clean and very comfortable beds and the view is beautiful and has everything you need around the hotel , highly recommended
Response from Property: Dear guests, thank you very much for your recognition of our hotel. The hotel adopts a simple and fashionable design style to provide you with a comfortable resting environment. Through the panoramic floor-to-ceiling glass windows, you can overlook the city, mountains, rivers and seas of Sanya and experience a very different trip to Sanya. The hotel will continue to ensure a comfortable and hygienic accommodation environment and continuously improve more considerate services. You can contact us at any time for any accommodation-related needs. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a happy life!
Laura丽每
Guestroom (2 Beds)
Stayed in Jul 2023
Family
21 review
10/10
Outstanding
Posted on Aug 11, 2023
Great and professional staff! Fast check in, clean room and an amazing view from the window! Love it!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可。酒店整體採用簡約時尚的設計風格為您提供舒心的休憩環境,透過全景落地玻璃窗俯瞰三亞的城山河海,感受大不同的三亞之旅。酒店將繼續保證舒適衞生的入住環境和不斷提升更加貼心的服務,任何入住相關需求您都可以隨時聯繫我們。再次感謝您對酒店的肯定,期待再次光臨,祝您旅途愉快!
YLT
Specialty King Bed
Stayed in Jun 2023
Couples
3 review
8.5/10
Very Good
Posted on Jul 13, 2023
Will have expected more from a Hyatt hotel as there are smokers seen quite frequently in the main lobby.
Response from Property: Dear guests, thank you very much for your recognition of our hotel. The hotel adopts a simple and fashionable design style as a whole to provide you with a comfortable rest environment. Through the panoramic floor-to-ceiling glass windows, you can overlook the city, mountains, rivers and seas of Sanya, and experience a very different trip to Sanya. The hotel will continue to ensure a comfortable and hygienic check-in environment and continuously improve more considerate services. You can contact us at any time for any check-in related needs. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
King Bed
Stayed in Apr 2025
Business travellers
4 review
10/10
Outstanding
Posted on May 23, 2025
The hotel is very good. The location is great. The room is clean and spacious. The view outside is unobstructed and it is quite quiet. I will stay here again next time I come on business trip.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your appreciation of the hotel's location and environment! We are glad that your travel needs have been met. We look forward to being your first choice next time. We will continue to welcome you with high-quality services!
Guest User
King Bed
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 17, 2025
The hotel front desk service is really great! The staff kk is warm and thoughtful, smiling from check-in to check-out, and patiently answers all questions. The check-in procedures are professional and efficient, and they also actively help recommend surrounding food. The room details are equipped with disinfectants and emergency items, which is very considerate. The location of the hotel is also great. The city center is not far from the beach. There are two large supermarkets nearby, and there are shuttle buses to duty-free shops, which is very convenient for shopping. The polite and warm atmosphere of the hotel staff makes people feel at home. I will definitely recommend it to friends!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,衷心感謝您選擇入住我們酒店並分享如此細緻的入住體驗!我們倍感欣喜服務人員能得到您的認可,酒店致力於為每位賓客提供貼心的服務。很高興酒店的地理優勢也為您的旅程錦上添花,期待您的再次光臨,祝您生活愉快!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Business travellers
6 review
10/10
Outstanding
Posted on May 15, 2025
Entering the hotel, the front desk is like a warm harbor. The front desk girl Flora's smile is like a spring breeze. Professional and considerate, check-in is fast. Here, fatigue dissipates, warmth overflows, just like home. Next time I come here, I will still choose this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,十分感謝您選擇入住我們酒店並抽出寶貴時間分享如此細緻的點評!非常開心得知前台Flora的温暖服務為您帶來了如家般的體驗,您的認可是對我們團隊最大的鼓勵。我們始終致力於為每位賓客提供專業、貼心的服務,未來也將一如既往地保持着,期待您的再次光臨!
Guest User
King Bed
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
This time, I stayed at the Hyatt Place Sanya with my family. The overall experience was far beyond my expectations. From the location to the service details, everything was a pleasant surprise. It is definitely worth a long article! Excellent location, super convenient travel The hotel is located in the core area of ​​Sanya CBD. Lawson and KFC are downstairs. It is super convenient to buy snacks, breakfast or emergency supplies. It is also very convenient to take a taxi. The driver can accurately locate the location, so there is no need to worry about getting lost. What is more reassuring is that the hotel is equipped with an underground parking lot, which is highly private and safe, which is a blessing for self-driving guests. Cloud lobby, overlooking the panoramic view of Sanya The hotel lobby is located on the 23rd floor. As soon as you enter the door, you will be shocked by the invincible view outside the floor-to-ceiling window-Sanya's city landscape, blue sea and blue sky are in full view, especially in the evening, the sunset dyes the sky red, and a casual shot is a blockbuster! The room is located on a higher floor, with a wider view. At night, the lights are bright. You can enjoy the night view of Sanya by lying by the window. It is definitely a paradise for photography enthusiasts. Intimate service, feel at home Manager He in the front office is very considerate. From check-in to check-out, he is enthusiastic and professional. He actively asks about needs and provides help, which makes people feel warm. The room is spotlessly clean, the bedding is comfortable, and the air conditioner has a good silent effect. I sleep well every night. In addition, the hotel's catering is also impressive. The breakfast is rich in variety and the Chinese and Western styles are reasonably matched. The local snacks are especially recommended, and the taste is authentic and fresh. Parent-child friendly, children are happy If you bring children to stay, it is highly recommended to go to the swimming pool on the 36th floor! The children had a lot of fun, the water was clean, the view was wide, and they could swim and watch the scenery. The overall atmosphere of the hotel is quiet and energetic, which is very suitable for family travel. Summary: Great value for money, I will come again next time! Hyatt Place Sanya not only has excellent hardware facilities, but also meticulous service. Whether it is a business trip or a family vacation, it can meet all needs. High cost-effective cloud experience, absolutely worth recommending! Next time I come to Sanya, I will definitely choose here again!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your recognition of our hotel. The hotel adopts a simple and fashionable design style to provide you with a comfortable resting environment. Through the panoramic floor-to-ceiling glass windows, you can overlook Sanya's city, mountains, rivers and sea, and experience a very different trip to Sanya. The hotel will continue to ensure a comfortable and hygienic accommodation environment and continuously improve more considerate services. You can contact us at any time for any accommodation-related needs. Thank you again for your affirmation of our hotel. We look forward to seeing you again and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Business travellers
6 review
10/10
Outstanding
Posted on May 5, 2025
Good location, I would like to commend the front desk Victory Wang. Seeing that we were with our parents, he helped us upgrade to a room suitable for the elderly. No matter how many attractions we visited during the whole trip, we were moved by this heartwarming act of kindness.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our hotel and our staff. The hotel adopts a simple and fashionable design style to provide you with a comfortable resting environment. Through the panoramic floor-to-ceiling glass windows, you can overlook Sanya's city, mountains, rivers and sea, and experience a very different trip to Sanya. The hotel will continue to ensure a comfortable and hygienic accommodation environment and continuously improve more considerate services. You can contact us at any time for any accommodation-related needs. Thank you again for your affirmation of our hotel. We look forward to seeing you again and wish you a happy life!
Guest User
King Bed
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 5, 2025
Hyatt Place is a hotel I have stayed in many times! It is the best choice to stay in the city after getting off the plane at midnight, or to catch an early flight the next day! Service: Thank you to the front desk brother He Yong. I was super tired when I checked in late at night, but the brother was very careful and patient, helping to answer all questions. It is well deserved to be a home away from home👍👍👍 Room: Super big! Really, super big! It is super big for two people and one person! As shown in the picture, haha~ There will be a good room every time. And the hygiene is very good, the bathroom is very large~ Breakfast: Satisfied, rich in content and great quality~ (I am very picky. When choosing a hotel, service, taste, room, hygiene, and breakfast are all online~) I have really stayed in Hyatt Place many times~ I recommend it to everyone
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our hotel and our staff. The hotel adopts a simple and fashionable design style to provide you with a comfortable resting environment. Through the panoramic floor-to-ceiling glass windows, you can overlook Sanya's city, mountains, rivers and sea, and experience a very different trip to Sanya. The hotel will continue to ensure a comfortable and hygienic accommodation environment and continuously improve more considerate services. You can contact us at any time for any accommodation-related needs. Thank you again for your affirmation of our hotel. We look forward to seeing you again and wish you a happy life!
Jackdelmar
King Bed
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 3, 2025
The 599 package on Ctrip is a good deal! The May Day surcharge is only 80 yuan! Although the location is average, it is very convenient to take a taxi! If breakfast is free, it is also OK, the pickled noodles are not bad! Jiaxuan Seaview Room can see the sea in the distance!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可。酒店整體採用簡約時尚的設計風格為您提供舒心的休憩環境,透過全景落地玻璃窗俯瞰三亞的城山河海,感受大不同的三亞之旅。酒店將繼續保證舒適衞生的入住環境和不斷提升更加貼心的服務,任何入住相關需求您都可以隨時聯繫我們。再次感謝您對酒店的肯定,期待再次光臨,祝您生活愉快!