No.217 Sanya Bay Road, Tianya District, Sanya, Hainan, 572023, ChinaView Hotel Details
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HNTI · Narada Sanya Bay Resort Guest Reviews
4.6/5
Very Good
4425 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(4425)
Positive reviews(4310)
Reviews with photos/video(1697)
Nice sea view(614)
Close to airport(378)
Great swimming pool(325)
Delicious breakfast(321)
Friendly front desk staff(265)
Clean pool(62)
Has facilities for children(56)
Excellent afternoon tea(43)
Negative reviews(107)
Desmil
Mini Room
Stayed in Dec 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Jan 10, 2025
If you are ready that there will be some noises from planes, then everything else you will like. Clean, nice room, very pleasant staff, less people, closer to airport. Lovely stay, thanks.
6/7
Response from Property: Dear guest, thank you for your 5-point praise! Beautiful time, Sanya Bay Guest House met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Guest User
Superior Garden Twin Room
Stayed in Jan 2025
Couples
10 review
3.7/5
Posted on Mar 4, 2025
The hotel is a big resort near the airport, and next to the beach. Room is clean, of good size, not so modern, but has comfortable bed and shower. Breakfast is pretty nice, has lots of choices. Staff are polite and helpful. Bus station is nearby, which goes to downtown and some famous tourist sites. Unfortunately, the bus is usually overcrowded and quite irregular in its service. Like many other resorts, there are not many choices of restaurants nearby. Overall, I think the hotel measures up to its standard.
Response from Property: 感謝客官的入住與點評,三亞屬於旅遊城市來遊玩的客人較多所以出行會相較擁擠啦,咱們酒店附近有桶井小鎮、一豐禾、麗禾商業廣場有許多餐廳供您選擇哦~感謝您的入住,祝您事事順利,開心每一天~
Maryna Po
Sea-view Twin Room
Stayed in Jun 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is located on that part of Sanya Bay which is a good place to relax on the uncrowded beach. The rooms are spacious with good amenities. Breakfast is fine, being a foreigner the most attractive feature for me is a coffee machine with different options. For families with the kids they also offer different activities. I would recommend this hotel for those who wants to have a budget - friendly place to stay, close to airport, and a nice service. Also there is a TCM clinic on the territory of the hotel, where you can get massage or acupuncture session.
Response from Property: Thank you for your comments, every city will always have a reason to miss, every season has our scenery, every hotel has their sweet and warm memories, I hope that HNTI·Narada Sanya Bay Resort will be the most warm and unique one in your memories!
Liudmyla_D
Mini Room
Stayed in Jun 2024
Solo travellers
5 review
4.5/5
Great
Posted on Jul 6, 2024
The hotel is nice and beautiful. The staff is friendly and helpful, but it would be nice if they have someone who speaks English. I know some Chinese so for me it wasn't a problem, but for other tourists it can be difficult to get some help.
The room I stayed in was small, but perfect for the solo traveler. They cleaned it every day, and changed toiletries. There was only one problem, I spotted some cockroaches.
Swimming pools were clean and nice, and you can lend some towels for free.
The beach is super near, like 5 min walk from the hotel.
Response from Property: Dear guest, thank you very much for your comments on HNTI·Narada Sanya Bay Resort, your support and affirmation is the driving force for our progress every day. Also thank you for your valuable suggestions for us, in the future staff training we will also make targeted focus and strengthen, to provide better service for every guest. We look forward to meeting you again in Sanya Bay Welcome Hotel, I wish you and your family a happy life, happiness and health forever!
ivan
Mini Room
Stayed in Aug 2024
Solo travellers
103 review
5.0/5
Outstanding
Posted on Sep 8, 2024
view facilities stuff care very perfect
Response from Property: 感謝客官的滿分點評,您的滿意就是對小迎最大的鼓勵,小迎一定會用心的為您創造更多的驚喜和感動,更多讓您滿意的服務,小迎祝您事事順利,每天開開心心哦~
Christopher
Mini Room
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 24, 2024
Ms Zhong was responsive and helpful when I chatted before our trip
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Giuliano.R
Mini Room
Stayed in Mar 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Apr 10, 2024
Impeccable service. Good location. Not too crowded with tourists. Many restaurants and supermarkets nearby.
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest, and your satisfaction is our greatest motivation for moving forward. Looking forward to meeting you again~
K.Gh
Mini Room
Stayed in Mar 2024
Solo travellers
2 review
2.7/5
Posted on Apr 24, 2024
The service is good but it’s not convenient to stay
They it’s annoying and not very clean
Response from Property: Dear friends, I am very glad to meet you in the beautiful Sanya and choose us in many hotels. Thank you very much for your comments on HNTI·Narada Sanya Bay Resort, it is the constant care and supervision of guests like you, so that we can get correction and continuous progress in our work. Also thank you for your valuable suggestions for us, we will feed back to relevant departments for adjustment. I believe our next encounter will have a better memory. I wish you a happy life and smooth work
Saska Saruul
Garden Superior Room (Double bed)
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Jan 31, 2024
I really liked that this hotel is close to the beach and you can walk to the beach in 2-3 minutes. The hotel staff did not know English at all and we communicated with google translate. The pool is nice and the breakfast is good. For the location, it was a quiet area and a bit far from tourist attractions.
Response from Property: Dear! Thank you very much for choosing Junlan Sanya Bay Guesthouse. Perhaps this is fate that has given us a beautiful encounter. Wishing you a pleasant journey!
KhanSaeed
Mini Room
Stayed in Aug 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on Oct 12, 2024
Clean ,quite swimming pool was amazing
Response from Property: 親愛的客官,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。酒店有標準池、成人池和小童泳池三個室外泳池,可以滿足不同“嘉”人的需求哦~熱切期待您的再次光臨,歡迎您再回來體驗,祝生活愉快!
Guest User
Mini Room
Stayed in Nov 2023
Solo travellers
5 review
4.5/5
Great
Posted on Jan 3, 2024
The hotel is ideal for budget travelers! The pictures are a true reflection of the place, which is fantastic. The hygiene is good, which is very important. The staff is accommodating, although I did encounter a single unpleasant situation.
I asked if I could upgrade my room and how much it would cost me. The man, who could speak English, answered, “Very expensive,” without telling me the actual price. I asked again, and he said, “It’s 1500 per night”. I couldn’t believe that and looked at the exact cost of booking a new room. It was 1000. I came back and asked him again, saying that it could not be that an upgrade was more expensive than booking a new room. He changed his answer, saying, “It’s 700”. I asked him to tell me the exact number, but he just used some numbers from his head. I was very disappointed that he treats guests like that.
Response from Property: Dear friends, Xiaoying is really sorry for not giving you a perfect stay experience. The hotel should make sure that every guest can experience the best products and services at every check-in link, but it is our responsibility to fail to do so, and we sincerely ask for your forgiveness! Also thank you for your valuable suggestions for us, in the future staff training we will also make targeted focus and strengthen, to provide each guest with better service. We look forward to meeting you again in Sanya Bay Resort, I wish you and your family a happy life, happiness and health forever!
Seyidova
Mini Room
Stayed in Mar 2023
Family
7 review
5.0/5
Outstanding
Posted on May 4, 2023
Good hotel!personal try to help you!i like. Chines people they all warm-hearted and helpful.
Only what make me sad that hotel not have money exchange,it is very hard for turist.because when o stayed it was chines holiday and banks not work this days,I stayed without money because not in all places you can pay via bank card.
Response from Property: Dear guests, thank you for your choice and feedback, and we are sorry that this stay did not fully meet your expectations. We will share your valuable suggestions with the hotel management, we will carefully study and solve them, and do our best to provide convenient services for guests, and look forward to your next visit!
Guest User
Garden Family Suite - 3-Room
Stayed in Jan 2025
Family
3 review
2.0/5
Posted on Feb 10, 2025
Bad service
Response from Property: 親愛的客官,非常抱歉給您帶來不太愉快的體驗!造成這樣的疏忽實在是酒店的監控與培訓方面的失職。我們已經對失職人員進行了重新培訓與品控監督,對於酒店的管理疏忽我們也將進一步改善。感謝您的建議及反饋,我們會不斷進步,期待您的下次光臨與監督!謝謝!
Guest User
Mini Room
Stayed in Jan 2025
Family
29 review
5.0/5
Outstanding
Posted on Feb 16, 2025
very good
Response from Property: 親愛的客官,感謝您送的5分好評!美麗的時光,三亞灣迎賓館與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Omphile
Mini Room
Stayed in Nov 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on Jan 6, 2025
Excellent
Response from Property: Dear guest, thank you for your praise, your recognition is our greatest honor, but also give us a great motivation, let us continue to improve in the future service, innovation, looking forward to your visit again, we will be happy to serve you.