No.217 Sanya Bay Road, Tianya District, Sanya, Hainan, 572023, ChinaView Hotel Details
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HNTI · Narada Sanya Bay Resort Guest Reviews
4.7/5
Outstanding
4510 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4510)
Positive reviews(4393)
Reviews with photos/video(1538)
Close to airport(397)
Friendly front desk staff(319)
Delicious breakfast(287)
Loved the beach(251)
Great swimming pool(65)
Clean pool(47)
Excellent afternoon tea(31)
Negative reviews(117)
Maryna Po
Sea-view Twin Room
Stayed in Jul 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is located on that part of Sanya Bay which is a good place to relax on the uncrowded beach. The rooms are spacious with good amenities. Breakfast is fine, being a foreigner the most attractive feature for me is a coffee machine with different options. For families with the kids they also offer different activities. I would recommend this hotel for those who wants to have a budget - friendly place to stay, close to airport, and a nice service. Also there is a TCM clinic on the territory of the hotel, where you can get massage or acupuncture session.
Response from Property: Thank you for your comments, every city will always have a reason to miss, every season has our scenery, every hotel has their sweet and warm memories, I hope that HNTI·Narada Sanya Bay Resort will be the most warm and unique one in your memories!
Liudmyla_D
Mini Room
Stayed in Jul 2024
Solo travellers
1 review
4.5/5
Great
Posted on Jul 6, 2024
The hotel is nice and beautiful. The staff is friendly and helpful, but it would be nice if they have someone who speaks English. I know some Chinese so for me it wasn't a problem, but for other tourists it can be difficult to get some help.
The room I stayed in was small, but perfect for the solo traveler. They cleaned it every day, and changed toiletries. There was only one problem, I spotted some cockroaches.
Swimming pools were clean and nice, and you can lend some towels for free.
The beach is super near, like 5 min walk from the hotel.
Response from Property: Dear guest, thank you very much for your comments on HNTI·Narada Sanya Bay Resort, your support and affirmation is the driving force for our progress every day. Also thank you for your valuable suggestions for us, in the future staff training we will also make targeted focus and strengthen, to provide better service for every guest. We look forward to meeting you again in Sanya Bay Welcome Hotel, I wish you and your family a happy life, happiness and health forever!
ivan
Mini Room
Stayed in Sep 2024
Solo travellers
64 review
5.0/5
Outstanding
Posted on Sep 8, 2024
view facilities stuff care very perfect
Giuliano.R
Mini Room
Stayed in Apr 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Apr 10, 2024
Impeccable service. Good location. Not too crowded with tourists. Many restaurants and supermarkets nearby.
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest, and your satisfaction is our greatest motivation for moving forward. Looking forward to meeting you again~
K.Gh
Mini Room
Stayed in Apr 2024
Solo travellers
2 review
2.7/5
Posted on Apr 24, 2024
The service is good but it’s not convenient to stay
They it’s annoying and not very clean
Response from Property: Dear friends, I am very glad to meet you in the beautiful Sanya and choose us in many hotels. Thank you very much for your comments on HNTI·Narada Sanya Bay Resort, it is the constant care and supervision of guests like you, so that we can get correction and continuous progress in our work. Also thank you for your valuable suggestions for us, we will feed back to relevant departments for adjustment. I believe our next encounter will have a better memory. I wish you a happy life and smooth work
Saska Saruul
Garden Superior Room (Double bed)
Stayed in Jan 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 31, 2024
I really liked that this hotel is close to the beach and you can walk to the beach in 2-3 minutes. The hotel staff did not know English at all and we communicated with google translate. The pool is nice and the breakfast is good. For the location, it was a quiet area and a bit far from tourist attractions.
Response from Property: Dear! Thank you very much for choosing Junlan Sanya Bay Guesthouse. Perhaps this is fate that has given us a beautiful encounter. Wishing you a pleasant journey!
Guest User
Mini Room
Stayed in Dec 2023
Solo travellers
5 review
4.5/5
Great
Posted on Jan 3, 2024
The hotel is ideal for budget travelers! The pictures are a true reflection of the place, which is fantastic. The hygiene is good, which is very important. The staff is accommodating, although I did encounter a single unpleasant situation.
I asked if I could upgrade my room and how much it would cost me. The man, who could speak English, answered, “Very expensive,” without telling me the actual price. I asked again, and he said, “It’s 1500 per night”. I couldn’t believe that and looked at the exact cost of booking a new room. It was 1000. I came back and asked him again, saying that it could not be that an upgrade was more expensive than booking a new room. He changed his answer, saying, “It’s 700”. I asked him to tell me the exact number, but he just used some numbers from his head. I was very disappointed that he treats guests like that.
Response from Property: Dear friends, Xiaoying is really sorry for not giving you a perfect stay experience. The hotel should make sure that every guest can experience the best products and services at every check-in link, but it is our responsibility to fail to do so, and we sincerely ask for your forgiveness! Also thank you for your valuable suggestions for us, in the future staff training we will also make targeted focus and strengthen, to provide each guest with better service. We look forward to meeting you again in Sanya Bay Resort, I wish you and your family a happy life, happiness and health forever!
Seyidova
Mini Room
Stayed in Apr 2023
Family
6 review
5.0/5
Outstanding
Posted on May 4, 2023
Good hotel!personal try to help you!i like. Chines people they all warm-hearted and helpful.
Only what make me sad that hotel not have money exchange,it is very hard for turist.because when o stayed it was chines holiday and banks not work this days,I stayed without money because not in all places you can pay via bank card.
Response from Property: Dear guests, thank you for your choice and feedback, and we are sorry that this stay did not fully meet your expectations. We will share your valuable suggestions with the hotel management, we will carefully study and solve them, and do our best to provide convenient services for guests, and look forward to your next visit!
Guest User
Mini Room
Stayed in Apr 2024
Family
4 review
3.7/5
Posted on Apr 13, 2024
Good staff good location
Guest User
Mini Room
Stayed in Jan 2024
Couples
3 review
4.5/5
Great
Posted on Feb 9, 2024
payment little bit complicated
Response from Property: Every time you choose us, we are honored. Your consistent support for us makes Xiaoying even more delighted. Looking forward to seeing you again!
Bayar0417
Mini Room
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jan 12, 2024
GREAT PLACE NEAR FROM BUS STOP
KHACHATURIAN ARTUR
180 ° Super Sea View Double Bed Room
Stayed in Jul 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 15, 2022
This is a great place to relax. Of the indisputable advantages: close proximity to the airport, quiet cozy atmosphere, pleasant interior, qualified and caring staff. Gorgeous beach and ocean. Very nice views and atmosphere. There are entertainment facilities within 5 km. The environment inside the hotel is very friendly and relaxing. The hotel manager fulfilled all our requests, helped us a lot. We especially want to thank the staff for their help and care and patience during the quarantine. And want to mention Mrs. Vanna hotel manager, that carried every single our question 🙌🏻🙌🏻🙌🏻The hotel went above and beyond to make guests feel their best. This is the hard work of all the hotel staff.
We are very happy that we chose this hotel. We will definitely come back here. We wish well-being to all employees and thank you for everything.
6/8
Response from Property: Thanks dear comment,the best trip in life ,is in a strange place to find a warm feeling of intimacy,hope in the future ,Narada's partners with you all the way~
VioletA
Sunshine Suite
Stayed in Jul 2022
Family
10 review
5.0/5
Outstanding
Posted on Jul 28, 2022
We are very impressed of this hotel. We ended up staying for way longer days! Thanks to the reception desk for trying their best to translate and converse with us in English. Special shout out to Mr. Xie Jie!! The place is affordable, spacious rooms, friendly staff and has the amenities that we want. We will definitely comeback! (Pools, Kids Club, comfy bed, accessible to the beach, seafood buffet!)
Response from Property: Thank you for your support and trust of our hotel, the recognition of staff services, our hotel is located in coconut dream corridor coastline, Blue Sky, boundless sea are waiting for you to visit, look forward to your next visit.
Miguel
Sea-view Twin Room
Stayed in Jul 2022
Family
16 review
4.5/5
Great
Posted on Jul 8, 2022
The hotel is nicely decorated and looks new & well taken care of. Alhough I think they could add air conditioning to some of the hallways.
Rooms are clean and spacious, though ours said "sea view", the balcony had a wall that prevented us from enjoying it while sitting. You have to stand and look over to get a glimpse of the bay.
The breakfast menu had some Western choices, but it's mostly Chinese. Lunch and dinner mostly Chinese, BUT the quality of the food was good, while prices are very affordable. I also appreciate that I didn't have to pay meals for my two daughters.
The swimming pool is definitely the biggest feature of this place. With lots of shades, and the kids section very convenient for the children to play.
They have floaters but you have to pay to rent them. Towels are free to use.
One setback is the "beach"/bay in front of it, it's not for swimming. So if you're looking for a beach and all water sports to have a good time, this hotel is not for you.
6/9
Response from Property: Thank you for your stay and comments, can let you spend a comfortable, comfortable time in the hotel let us feel pleased and delighted, small welcome party in the service innovation, hope that through warm, meticulous service, for each guest to provide a more high-quality service, Xiaoying will continue to do better. I look forward to seeing you again.
Olga
Sunshine Suite
Stayed in Jun 2022
Solo travellers
13 review
3.0/5
Posted on Jul 3, 2022
The service was good, the check in and check out were straight forward, but the room was too hot and the air conditioner was not working properly. Nobody cooled down the room before my arrival. The room smelled of mold. There was dust on the bedsheets, the room didn’t smell nice.
Response from Property: Thank you for choosing Narada Resort. It seems that we have not done a good job, which you regret, but we are also very happy because we understand our own shortcomings better. However, the hotel room will be changed from room to room. Don't worry, we will take positive steps to correct your suggestion. I hope you will feel at home next time when you stay at Narada Resort.