Scenic Hotels in Kamikawa

"This hotel is the largest in Sounkyo Onsen, with a spacious and tidy lobby. They offer 24-hour complimentary beverages and coffee, which is very convenient. The staff are attentive and responsible; they immediately assisted with luggage and directed parking right from the entrance. The room size was just right, and the bedding was comfortably firm. The hotel boasts three excellent hot springs, none of which were crowded, making for a truly relaxing experience. Both breakfast and dinner are buffet-style, featuring a wide variety of delicious Hokkaido specialties. Highly recommended!"

"staff at reception counter was unfriendly, unhelpful and heartless. เจ้าหน้าที่โรงแรมนี้แย่ที่สุดตั้งแต่ที่ฉันเคยไปเที่ยวประเทศญี่ปุ่นมามากกว่า30ครั้ง ชั้นจะไม่ไปพักที่นี่อีกแน่นอน ตอนเช็คอินเราถามถึงค่าบัตรเข้างาน Ice Fall Festival เจ้าหน้าที่บอกแค่ราคาบัตร แต่ไม่แนะนำว่าถ้าซื้อบัตรที่โรงแรม จะได้ส่วนลดเหลือ 800เยน จากราคาปกติ 1,000เยน ทำให้เราต้องไปซื้อบัตรที่หน้างานในราคาที่แพงกว่า (200¥*6คน) ฉันรู้เพราะเห็นป้ายเล็กๆที่เคาน์เตอร์ตอน checkout วันรุ่งขึ้น 🙁 นอกจากนี้ เราได้ขอความช่วยเหลือพนักงานให้ช่วยโทรศัพท์เพื่อจองกิจกรรมหิมะในวันพรุ่งนี้ให้ แต่เค้าตอบกลับมาสั้นๆแค่เพียงว่า ช่วยไม่ได้ เค้ายุ่งมาก และมันไม่ใช่หน้าที่ของเค้า ซึ่งมันก็ถูกนะ แต่มันฟังแล้วรู้สึกแย่มาก ตอนนั้นมีแค่ชั้นเป็นลูกค้าคนเดียวที่มาเช็คอิน ไม่ได้มีใครมารอคิวด้วย ทุกครั้งที่ชั้นเคยขอความช่วยเหลือจากเจ้าหน้าที่โรงแรมอื่นที่ญี่ปุ่นให้ช่วยโทรศัพท์จองร้านอาหาร หรือกิจกรรม พนักงานที่อื่นเค้าจะยินดีให้ความช่วยเหลือเสมอ แต่พนักงานที่นี่ต่างไปมาก เราเคยไปที่เมืองนี้ sounkyo เมื่อ ปี 2017 และชอบงาน ice fall festival มาก แต่การมาครั้งที่2 นี้ และพักที่ kankou hotel เป็นเรื่องที่ไม่น่าประทับใจเลย"

"Beautiful 大雪 area with sulfur smelling natural onsen water. Nice outdoor onsen, fireplace, lounge area for free drinks including sake, beer, wine, gelato, soft serve ice cream, good finger foods. The unrenovated areas are old looking. There are many tour groups each day and dinner time especially feels very crowded as if you are a member of their tour group. Not a very pleasant experience but food quite ok. In terms of service, all the female staff were helpful and friendly especially the female supervisor at the check in counter, she was helpful and very dedicated. However I had an unpleasant experience with a male supervisor when checking in, very unfriendly, told me no kettle in room can be provided while later I found out there are kettles. It made the overall experience very negative and the tone of voice was very unpleasant. Maybe he is overworked so I didn't take it personally but this kind of service is very unusual in Japan or anywhere in the world at this level of accommodation. Not sure if will go back again or recommend to family or friends."

"From the moment the shuttle picked us up from the Tabist Hotel in Asahikawa to our check-in, the staff were incredibly friendly and helpful. We accidentally left our thermos on the shuttle, and they quickly retrieved it for us. The onsen (hot spring bath) itself had a distinct sulfur smell, which I absolutely loved! The bingo game at 8 PM (500 yen per card) really got the atmosphere going. The only downside was dinner; when we arrived around 6:45 PM, almost all the food was gone. A large tour group arrived shortly after, and even then, the food wasn't replenished. They just brought out fried chicken wings and fried fish, and even drinks weren't restocked in time. We ended up just eating ice cream, which made us feel colder and colder. It felt like they were afraid of people actually eating, which I really disliked. I would have been more impressed with a kaiseki meal in that situation. However, what I really need to complain about is the 'Sounkyo Ice Waterfall Festival.' It's unacceptable that just because we arrived on the last day, there was absolutely nothing left. All the attractions were gone, leaving only sponsor flags. How many fireworks were there? If the organizers charge an entry fee, shouldn't there be corresponding insurance? There wasn't any. I know that ice sculptures can be slippery, but simply throwing down a few plastic anti-slip mats isn't a proper solution. I had to keep reminding my elderly companions, 'Watch your step!' Unfortunately, one of our elders still fell. When we asked the event staff for assistance, we were told that since we were independent travelers, only our own insurance would cover it. The most they could do was have our hotel staff call an ambulance. Is that right? The rest of our trip was completely ruined because of this... completely ruined."

"The staff at both the front desk and the dining area were very friendly and helpful. Both breakfast and dinner were buffet-style, with more choices than I expected, especially the seafood selection. I don't drink alcohol, but they offered four types of sake for free. There was a Japanese sweets corner, and I had soy sauce soft serve ice cream topped with kinako (roasted soybean flour) and lots of warabi mochi (bracken-starch dumplings), which was absolutely delicious. While hotel prices are rising, the room rate was reasonable, even though it was the Saturday, the first day of the Ice Waterfall Festival. The only thing I regret is that the yukata I stayed in was old and the fabric was starting to thin."

"I visited during Golden Week and was lucky enough to experience snowfall in May. The hotel was a bit old, but it still had all the usual amenities, like an open-air bath. They also offered generous all-you-can-drink sake and welcome drinks. The location was convenient, so I recommend it to budget-conscious travelers. Asahikawa is truly a wonderful place!"

"This was a wonderful hostel stay. The room was great, the shared spaces were inviting, friendly and social, and the hostel had a well communicated and communal feel. We met wonderful people and enjoyed it the most in our stay in Hokkaido. Close to hiking and ropeway, good food, and best service. Highly recommend for foreign families traveling to this amazing area."