Sotetsu Hotels The Splaisir Seoul Myeongdong

Sotetsu Hotels The Splaisir Seoul Myeongdong Reviews

Sotetsu Hotels The Splaisir Seoul Myeongdong

15 Namdaemun-ro 5-gil, Jung-gu, Seoul, 04526, South KoreaView Hotel Details
Sotetsu Hotels The Splaisir Seoul Myeongdong
Sotetsu Hotels The Splaisir Seoul MyeongdongSotetsu Hotels The Splaisir Seoul MyeongdongSotetsu Hotels The Splaisir Seoul Myeongdong
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Sotetsu Hotels The Splaisir Seoul Myeongdong Guest Reviews

4.3/5
Very Good
1376 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(1376)
Positive reviews(1309)
Reviews with photos/video(395)
Easy to get around(164)
Convenient for shopping(94)
Close to airport(80)
Perfect for business trips(54)
Friendly front desk staff(29)
Delicious breakfast(28)
Nice toiletries(26)
Luggage delivery service(13)
Negative reviews(67)
Fabz
Deluxe Triple Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
We stayed in this hotel in February 2025. Seoul was hit hard by winter. Temperature was below - 10C to 1C daily. Hotel provided hand warmer for the guests, which was a necessity! The hotel manager was kind enough to let us had early check-in. Kudos to him! We had a nice stay. The room was clean, cozy and spacious enough for our luggages. We requested bathroom with shower and bathtub. Glad our request was granted. Plenty of restaurants ad convenient shops within walking distance. The nearest subway station is City Hall, which was a 15-20 minutes walking distance. Overall, we made a good decision choosing this hotel. ☺️
AzraF
Deluxe High Floor Twin Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 2, 2025
Love love love our stay with Sotetsu! Booked the Executive Twin room as we're a family of 3 and in all honesty zero regrets! Apart from the 10min walk from City Hall station as we had a stroller with us. Pretty sure its a shorter walk from another exit. Love that its close to Namdaemun market too! Lots of street shopping and food to explore. Hotel staffs were excellent! Check in and check out was swift! Thank you team for the amazing stay. I'd give 5☆
Response from Property: Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Front Desk Danny Kim.
IGIN
Superior Double Room
Stayed in Dec 2024
Solo travellers
14 review
4.7/5
Amazing
Posted on Jan 9, 2025
Hotel comes with a calming lobby Functional with lockers for guests. 15 steps away is a very popular restaurant with locals serving beef bone soup. All is good except room facing road can be noisy and window shade doesn’t completely block out lighting
Response from Property: Thank you so much for your kind valuable feedback after staying at our hotel. We sincerely apologize for the inconvenience caused by the noise from the road and the window shade not fully blocking out the light. Your comfort is our top priority, and we are currently exploring options to improve the soundproofing and window treatments in our rooms.We appreciate your valuable insights and hope to welcome you back for an even better experience in the future.Warm regards,Front Desk Bella Lee
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 2, 2025
good hotel with nice price, but the location is a little bit far from station
Response from Property: Thank you for your review! Thank you again and we do look forward to your next visit soon.Front Desk Danny KIM.
探知未知旅途,创造更美好的人生
Superior Double Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 11, 2025
Nice location, room very clean, breakfast a lot of variety and service is good .
Response from Property: Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Front Desk Danny Kim
Catherine Png
Stayed in Nov 2024
Solo travellers
15 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Great location, convenient to get things around, there’s food and bar street right behind the hotel. There are a few cafe nearby too if you’re a coffee lover like me, you don’t have to worry at all. Bus station and subway are both walking distance as well, definitely a good choice to stay 💕
Response from Property: Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Seoul The fact that you choose the hotel is an honor to us. We are really pleased to hear that you enjoyed your stay. Looking forward to welcoming you again soon.Front Desk Bella Lee
Samantha Wing See
Deluxe Triple Room
Stayed in Dec 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Nice and close to Myeongdong and airport express bus!
Response from Property: Dear Valued Guest,Thank you for your kind words and for highlighting our convenient location! We’re pleased to hear that you found our proximity to Myeongdong and the airport express bus to be a great advantage during your stay. Providing guests with easy access to key destinations is something we’re proud of, and it’s wonderful to know it added to your experience.We truly appreciate your feedback and hope to welcome you back on your next visit to the area!Warm regards,Front Desk Alex Kim
Vanna ju
Superior Double Room
Stayed in Feb 2025
Other
7 review
4.7/5
Amazing
Posted on Mar 28, 2025
Overall is excellent⭐️⭐️⭐️⭐️. Although there are some facilites may need to improve such as bathroom door and bathtub.
Response from Property: Dear Valued Guest,Thank you for your stay and for your kind review! We’re delighted to hear that you had an overall excellent experience. We also appreciate your feedback regarding the bathroom door and bathtub. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to welcome you again soon!Front Desk Alex Kim
Michelle Lky
Deluxe High Floor Double Room
Stayed in Aug 2024
Travel with friends
4 review
4.5/5
Great
Posted on Sep 27, 2024
The location is considered convenient to go everywhere, but just abit tired to walk uphill. I extremely love the scent of the hotel and the staff were helpful.
Response from Property: Thank you very much for choosing to stay in our hotel and sharing your experience!Looking forward to welcoming you again soon.front desk DANNY KIM
Pyup
Standard Latex Twin Room
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 22, 2024
Been there before , still clean as before.
Response from Property: Thank you for taking the time to share your thoughts with us. We are thrilled to hear that you enjoyed your stay and found our hotel as clean as before. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your recognition of our efforts.We look forward to welcoming you back on your next visit!Best regards,Front Desk Bella Lee
Nana
Line Friendes Twin Room (Brown/Cony Not Guaranteed)
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 17, 2024
Line friends room was so cool to stay.
Response from Property: Dear Valued guest,Thank you for choosing to stay at Sotetsu Hotel and for taking the time to share your experience. We will always try to provide the best service for our customers.Thank you again and I look forward to your next visit.Front Desk Alex Kim
Zhao Zheng
Superior Family Twin Room
Stayed in Jan 2025
Family
1 review
3.2/5
Posted on Feb 25, 2025
Overall room was good and convenient location. However had a very bad experience with a service staff shouting at us in the lobby. Firstly, there wasn’t any sign to said no eating in the lobby. My family and I were having a quick bite, cleaned up after ourselves and was ready to throw our trash away but got berated by a middle man service staff. If he did not allowed us to eat he could’ve simply approached us nicely to tell us to stop eating and we would have gladly stopped. The attitude was uncalled for and unnecessary. Ruined an otherwise good hotel stay.
Response from Property: We sincerely appreciate your opinion on hotel accommodation. There was a no-meal sign on the table in the lobby, but we sincerely apologize for the inconvenient and unpleasant experience at the hotel. We will try to improve the quality of service based on the customer's satisfaction and employee training, who gave us valuable opinions to prevent this from happening again. Also, we will pay attention to maintaining the best quality of accommodation for all concerned. We will do our best to minimize the inconvenience. We sincerely and respectfully apologize for the inconvenience.We hope to welcome you again on your next visit and we look forward to serving you and making your stay much more comfortable with our service. FRONT DESK Danny Kim.我们真诚地感谢您对酒店住宿的意见。 大堂的桌子上有一个不吃饭的标志,但我们真诚地为酒店的不便和不愉快的经历道歉。 我们将努力提高服务质量的基础上,客户的满意度和员工培训,谁给了我们宝贵的意见,以防止这种情况再次发生。 此外,我们还将致力于为所有相关人员保持最佳住宿质量。 我们将尽最大努力尽量减少不便。 给您带来的不便,我们深表歉意。我们希望在您下次访问时再次欢迎您,我们期待着为您服务,使您的住宿更加舒适与我们的服务。 Front Desk Danny Kim
Eelnef
Standard Latex Family Twin
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Cozy room, comfortable beds, suitable for family with kids. Walking distance to subway station, Duty Free Malls, Myeongdong night market and etc. Many korean BBQ restaurants and convenient stores around the hotel. Staffs are friendly.
Mashi34
Deluxe High Floor Double Room
Stayed in Dec 2024
Couples
10 review
5.0/5
Outstanding
Posted on Feb 4, 2025
It was a nice location and all the staffs were very nice. It was very worth it for the price. I would stay here again.
Response from Property: Dear Valued Guest,We highly appreciate you choosing to stay at Sotetsu The Splaisir Myeongdong and taking your precious time to share your positive feedback with other guests. We are truly pleased to hear that you enjoyed our hotel’s location, and we sincerely appreciate your kind comments. Our hotel is conveniently located near City Hall, Namdaemun, and Myeongdong, making it easy to access major tourist attractions. Additionally, there are various markets, delicious food, and exciting attractions nearby, making it an excellent destination for travelers. Thank you once again for your valuable feedback. We sincerely look forward to the opportunity to welcome you back in the near future. Hope to see you again soon!Best regards,Front Desk Alex Kim
Weven
Deluxe Triple Room
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 17, 2025
The hotel is nice and clean; The staffs are pleasant and helpful; The location is excellent. Myeongdong streets and shopping malls, convenience stores, train stations and airport express bus stop (to/from airport) are all within walking distance of the hotel!