Top 5-Star Hotels in Shah Alam

Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.

All is good.. Amazing service.. Cleanliness is superb.. Variesties for breakfast + dinner buffet.. Satisfactory food.. Definitely the best hotel in this area.. Will return if time permits..

I enjoy staying at Double Tree bit far from Kul city tend to be less busy. I have stayed here several times with park view room and enjoy the I city theme park and Central I City malll 100m away from the hotel. Blue mosque was visible from my room and most of thel pic is right next to the hotel within walking distance. I drove to Setia Mall 15min away from the hotel was a nice visit. I city Mall has plenty eating options and shopping experience and I find sports direct here slightly cheaper than other outlets. I recommend this hotel.

The room is nice and within exoectation for the 5 star resort hotel. However, the Hotel need to upgrade the service in term of registration; especially with this one guy who is not that friendly. I checked in around 3:30pm . First the hotel seems difficult to find my booking under my name but later it was resolved. Then the Reception guy told me that the Room is not ready and I have to wait; and he said he will approached me once received feedback from Housekeeping. I was waiting for 1/2 hour and still no one approached me. Then I went back to front desk to ask for update. As that guy was occupied with other registration, i managed to talk to another guy who seems genuinely trying to assist me. Then I can see this guy struggling to find a ready room ... as the one room that he said ready was snapped up by another guy at reception. ************* it was finally resolved after long wait at the lobby. I'm not sure whether I received this kind of treatment because Ive booked via Trip.com and not directly with Hotel. But then I saw all my other friends who went to register with another reception guy, managed to get their room straight away, although they are also booking via other agents like *********** etc.

Whether you're working remote or traveling with family, 5 Bed 6 Bath in Shah Alam is a great choice for accommodation when visiting Shah Alam. From here, guests can make the most of all that the lively city has to offer.With its convenient location, the property offers easy access to Selangor’s must-see destinations.

Strategic location. Just a walking distance to mall & have 2 food truck area nearby the hotel. Nice view of masjid shah alam 👍 breakfast is ok. Parking is free for in-house guest but the ramp quite narrow. Overall good.

1-Night Staycation at Mercure Kuala Lumpur Glenmarie Recently did a last-minute staycation with my husband to celebrate his birthday, and we decided to go just outside KL. Here's a quick review: Check-in time: 3pm. Check-out time: 12noon. RM100 deposit required at check-in. Free parking (just validate your Touch ‘n Go card whenever you exit). Room was clean, with a comfy double bed (1.5m wide) and sofa bed. Separate toilet and shower area, and if you need amenities like a toothbrush, just call the staff. Has a connecting room option. Limited TV channels, but the quality’s clear. In-room dining menu is on a TV channel!. We skipped breakfast to sleep in and recharge before picking up the kids. Definitely a relaxing spot for a quick getaway!

We enjoyed our stay and the delicious breakfast served. I could have booked a bigger room the next time .

My stay at the hotel was just nice. While it had free parking and was conveniently located near my meeting place, there were several issues. The water pressure was slow, and the glass in the bathroom was see-through, which was uncomfortable. Additionally, there was a smoking smell coming from other rooms, which was unpleasant.

Second time staying here, the service is getting better and more efficient as we only need to scan the qr codes in our room for any help regarding our stay. Will stay here again as the room is very spacious and great for family