LISIMAN Xinsu Muye Supply Oxygen Manor (Shangri-La Branch) Reviews

The viral hotel in tiktok. Saw people staying here with beautiful views n good reviews made me wanted to experience it. And i tell you what, It was worth every penny. We fully utilised all the free gifts the hotel offered, from free airport/railway station pick up/drop off, free tibet clothing experience, free photo shoots of 20 mins around hotel area (3 free digital photos for keep only-just making it clear) but you can purchase more for 30 yuan per photo. All the shots were lovely. It was really hard to choose only 3 from all but i didn't have any extra budget on me, so had to stick with only 3 of the free ones. Make up was not included but are available with extra charges. We took the service and was definitely happy with the choice. My son enjoyed feeding the animals (except the dogs) carrots which was also provided by the hotel. Room was warm enough at night, was equipped with oxigen tank also to help with breathing if anyone in the room have difficulty breathing. I was one of them since i have low hb. Chest hurting at night. But nothing serious happened. One of the staff made a clear and excellent explanation in english of all the room amenities. I would definitely recommend others to come and stay. I myself would repeat the experience if i had the chance to come again to shangri-la. Thanks lisiman for the experience and the farewell gift.

Nice view hotel with cute animals, staff services are good, got welcoming tea, warm hot milk soup for supper, free breakfast, carrot for animal feeding, 3 free photoshoot with tibet costume. Room okay. Have heated floor, humidifier 👍🏻 free fruits also.. when check out they gave us 2 boxes pf butter cookies as souvenir and free shuttle to dukezong city. We enjoyed our time staying in this hotel. Maybe the hotel can give option for muslim meal since the location to the city is quite far.

Hotel is a bit away from the ancient town and basically anything. However, and it’s a big however, you are getting the view and experience of a lifetime. The mountains, the pets, the experiences the accommodation offers is unmatched. The service and the accommodation itself is exceptional. Everyone was welcoming and smiling and always trying to accommodate us. The rooms: beds were comfortable, toilet is the automated ones love love love!, projector experience, the view, I cannot fault this place and I would come back again if I’m at shangri la. My kids loved the pets experience!

Exceptional stay! The room had all the amenities we needed, and the staff were incredibly helpful. The heated floor and humidifier made our stay comfortable despite the high altitude. # Highlights - Breathtaking views of the surrounding landscape and starry night sky - Delicious food at the hotel restaurant (though large portions) - Unique horseback ride experience to Napahai Lake We thoroughly enjoyed our stay and would highly recommend this hotel for its comfort, service, and stunning location.

Very friendly people and loads of cute animals. Stay came with some benefits which were really nice and sweet. Will definitely come back again

View was good with friendly dogs and animals to play with. However my room had faulty fan and also water heater was not that effective as our room was the furthest away from the water heater tank. Overall experience was good and enjoy ourself

Definitely will choose this place to stay again if travelling back to Shang Ri La. Transport is provided and also photography services.

One of the best hotel I’ve stay in Yunnan. Staffs are all very attentive, helpful & friendly. I’d rate them 10/10 for their services. Bedrooms are very comfortable as well

Very friendly owner and comfortable room, many cute animals and free photo shooting, like it very much

The Stay at Lisiman Xinsu was great with the incredible views outside our room. Eventhough it was slightly out of the town but we has a great time at this hotel! Cute Pony which like to take photo with us and 3 lovely Alaskan!

Hello everyone, We’re so glad we chose to stay with you over the past three days. A heartfelt thank you for your warm and friendly hospitality. From the moment we arrived, we felt truly welcome, and we greatly appreciated the personalized service throughout our stay. We loved feeding the many adorable animals, as well as the stunning view of the snow-covered fields and mountains. Everything—from the smiles to the thoughtful details, including the delicious snacks, comforting night soup, and fun photo-taking session—made our trip extra special. We had an amazing time! Thank you once again for making our stay so memorable.

We were really satisfied with the service provided. Excellent customer service and they even took the extra miles to make everyone feel as comfortable as they can. Free pick up service from and to the ShangriLa Train Station. We were also lucky enough to get snow during our stay. Pet animals running around freely makes it even special. We love it. Thanks to every staff member of this hotel. Excellent work. Really recommended place to stay. Thank you.

I had the most wonderful experience at this hotel! From the moment I arrived, the staff went above and beyond to provide exceptional service, making me feel truly welcome. Every detail was carefully attended to, ensuring a seamless and enjoyable stay. One of the highlights was the presence of adorable animals, which added such a unique and heartwarming touch to the experience. Whether you’re an animal lover or simply looking for a peaceful and cozy retreat, this hotel is a perfect choice. The cleanliness, ambiance, and overall hospitality were outstanding. I cannot recommend this place enough and will definitely be returning. If you're looking for a place that offers top-notch service with a special charm, this is the one! ⭐⭐⭐⭐⭐

Traveling with small kids during winter is always a challenge, so I needed to find a convenient and comfortable hotel for my family. We chose Lisiman because of the unique experiences they offer, and they certainly didn’t disappoint. Although I was hoping for snow around the hotel, it had already melted, but the chilly weather added to the charm. The amenities were perfect, and the room’s heating system kept us warm and cozy. I especially loved the welcome tea and fruits, as well as the complimentary breakfast, tea time and photoshoot in traditional costumes—they truly made the stay memorable. The free pickup from the ancient town and drop-off at the train station in their exclusive car was a great touch and made traveling so much easier. With this level of hospitality, I didn’t mind paying a little extra. This was an experience I’d love to repeat, and I’ll definitely come back one day!