712 of the 7 Floor China Resource Building, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
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LUXURIOUS&VOGUR HOTEL Apartment Guest Reviews
4.8/5
Excellent
1304 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1304)
Positive reviews(1294)
Reviews with photos/video(329)
Many amenities(125)
Easy to get around(124)
Large rooms(76)
Convenient for shopping(56)
Good audiovisual experience(30)
Located in the city centre(30)
Many dining options(23)
Nice toiletries(19)
Negative reviews(10)
Tommy
Orion Star Large Screen Movie Family Room
Stayed in Jul 2024
Couples
7 review
4.0/5
Very Good
Posted on Aug 15, 2024
Good🎉
Response from Property: 😊感謝您選擇小奢,我們會努力做的更好,期待您的下次入住,可以得到您的滿分好評~🤝
Guest User
Featured Suite
Stayed in Jun 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2022
nice!
Response from Property: 親,看到您的稱讚,收到立正敬禮,保證今後會更加努力,不負如來不負卿。感謝您對我們的支持與信任,期待您的下次光臨!
Guest User
Andromeda Star Large Screen Movie Double Bed Room
Stayed in Sep 2024
Travel with friends
1 review
2.5/5
Posted on Oct 13, 2024
Eight words to sum it up: ‘Dirty! Tattered! ’
When I walked in, I saw that the floor was rotten, and I simply used transparent tape to stick it on. The sofa was obviously stained, and I felt itchy after sitting on the pillow. There is thousands of years of dirt on the floor of the bathroom, and it has obviously not been cleaned for many years! The B&B does not provide disposable slippers. 
1. The location is convenient, right in the China Resources Building next to Vientiane City, but there are many B&Bs in the building, so it is recommended to choose another room.
2. The B&B provides movie membership, so you can sit on the dirty sofa and watch movies at night. 
Original TextTranslated by Google
Response from Property: Dear, we are sorry to bring you a bad check-in experience. We attach great importance to your feedback! Regarding your feedback, we have recorded it. We will take every suggestion seriously and make corrections. We will also strengthen hygiene requirements to improve service quality to avoid such problems from happening again. We also appreciate your feedback. We have room for improvement. Disposable slippers are provided in the room and placed in the shoe-changing stool at the entrance. Xiaoshe also has a 24-hour online customer service butler. If you have any questions during the check-in process, you can contact us at any time. We apologize to you again. We will continue to work hard to provide details for every friend who comes from afar. We hope that your next stay will be more comfortable~
Xiayuluolin
Featured Suite
Stayed in Jun 2024
Solo travellers
2 review
2.5/5
Posted on Aug 4, 2024
There were stained towels, unclean bedding, and there was obviously a lot of dust and dirt on the floor. Friends, please be careful when choosing a hostel. Don’t expect too much. The front desk gets off work at 5 or 6 pm and doesn’t go to work until 9 am the next morning. , the cleaning aunt is not professional, the sound insulation of the room is not very good, talking in the room is very easy to hear outside.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing to stay at Xiaoshe. The room is cleaned by professional cleaning staff who wear recorders. After cleaning, the housekeeper wears the recorder before entering to check the room hygiene and take photos. At the end of the day, these are all pictures and videos that can be verified! We also indicate on the platform that we do not have a 24-hour front desk, but we always have 24-hour online customer service. We also leave contact information and phone numbers during your check-in process, and also inform you that you can call us at any time if you have any questions. I explained to you that day that this is a floor towel, which was caused by the high-temperature ironing machine in the linen factory being too hot. If necessary, we will send another one. The management of Xiaoshe attaches great importance to the opinions of every guest. At the same time, the washed linen will be re-inspected in the near future to prevent this situation from happening again! Our videos and photos on the platform are all based on the actual room type. If you are not satisfied with the room type when you check in, you can communicate with us to change the room or get a refund. We deeply apologize for the inconvenience caused to you due to the particularity of the room type! We will work hard to give every guest a good stay experience, and we hope you can give us more comments and suggestions for improvements next time you stay!
Response from Property: 看到您對小奢的服務表示認可,小奢難以自控的喜悦,真的開心到飛起~~小奢位於市中心CBD位置,比鄰萬象城、蘇寧、羣光滙等大型綜合體,小奢致力於為每個遠道而來的貴客提供體貼入微的體驗,追求更加細緻上的服務,您的滿意和認可極大的鼓舞了小奢向前努力的心,小奢會秉持初心,傾注所有熱情~也期待您的下次入住,祝您每天都充滿陽光和歡笑,生活如詩如畫~
Response from Property: 小奢位於市中心CBD位置,比鄰萬象城、蘇寧、羣光滙等大型綜合體,匯聚吃喝玩樂,感謝您在眾多酒店中選擇了小奢,您的5分好評讓小奢就像舞台上的明星,受到了熱烈的掌聲。您的認可也會鼓舞着咱們,咱們會繼續保持,並努力做得更好~也期待您的下次入住~可以為您提供更多驚喜的服務呢~