GGuest UserThe hotel is the VIP building of Keqiao. It has only opened to the outside world this year, and it reflects the sense of luxury and intentions everywhere. This night of staying, what makes me want to ”address Amway” is the hotel's intentions! This time I stayed at the hotel, it really brought me too many surprises and touches, and made me feel deeply what it is called home away from home.
From the moment I stepped into the hotel, I was infected by the enthusiasm of the staff. At the check-in, the professionalism and efficiency of the service staff was impressive, and the sincere smile was very intimate and natural.
Because it coincided with the typhoon, after entering the room, I found that the hotel carefully prepared a variety of drying racks for me, which seemed to be insignificant details, but revealed a deep insight and care for the needs of the guests.
When I had some stomach pain, the brown sugar ginger tea sent by the hotel warmed my heart. The cup of hot ginger tea exudes a strong aroma, as if it is the hotel's silent care and greetings to the guests. Each mouthful is full of warmth and sweetness, not only dispelling the physical discomfort, but also let me feel the delicate and attentiveness of the hotel service. Throughout my stay, whether it was the warm reception at the front desk or the thoughtful and meticulous room service, I felt the persistent pursuit of service quality by the hotel staff. They always showed up in time when I needed it, solving problems for me with smiles and actions.
Besides, the hotel's breakfast service thought that the room delivery was just ”convenient”, but I didn't expect to be taken care of so thoughtfully, even breakfast was eaten out of the warmth of ”going home to eat”.
I communicated with the front desk in advance about breakfast time and preferences (I mentioned a hot millet porridge), and the doorbell rang on time at 7 o'clock the next morning. The waiter whispered ”your breakfast is here”, and when the door was opened, there was a warm tray in his hand, and the heat insulation towel was intimately cushioned. The details were all in step. The moment I opened the lunch box, I was cured: the freshly cooked millet porridge was thick and sweet, and the rice grains were almost melted in the soup. It was a slow fire. The shrimp pastry is thin and bright, and the sweet gravy ”zip” comes out in an instant, with ginger vinegar to relieve greasy; the fried eggs are flown, the yolks are slightly quivering, and the edges are crisp but not bitter; there are freshly baked glorified outer and soft, with iced milk just to balance the taste. The whole service did not have a perfunctory ”check-in”: the waiter will remind ”porridge is a bit hot, be careful to burn the mouth” after putting down the lunch box, see me looking for the tableware, and add a ”if you need to add a spoon or paper towel, call the internal phone immediately”; When cleaning up the empty plate, it was light and light, and even the tablecloth helped to smooth it out. Originally thought that ”just eat some breakfast in the room”, but this meal was more satisfying than the hotel restaurant. From the freshness of the ingredients to the authentic taste, from the timeliness of the delivery to the temperature of the service, Jianlan Pavilion hides the ”care” in every hot food and every sentence. Isn't the meaning of travel just cured by these ”exceeding expectations” details? Next time you come to Keyan, you must live in Jianlan Pavilion. If you don't want anything else, you will be for this warm and intimate breakfast and attentive service everywhere!
Show more