Huayi Hotel (Shenzhen Luohu Railway Station)

Huayi Hotel (Shenzhen Luohu Railway Station) Reviews

Huayi Hotel (Shenzhen Luohu Railway Station)

1032 Heping Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Huayi Hotel (Shenzhen Luohu Railway Station)
Huayi Hotel (Shenzhen Luohu Railway Station)Huayi Hotel (Shenzhen Luohu Railway Station)Huayi Hotel (Shenzhen Luohu Railway Station)
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Guest Reviews of Huayi Hotel (Shenzhen Luohu Railway Station)

8.8/10
285 review
Verified reviews
Location8.7
Amenities8.5
Service9.1
Cleanliness8.8
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All reviews(285)
Positive reviews(270)
Reviews with photos/video(109)
Convenient location(71)
Easy to get around(55)
Friendly front desk staff(37)
Great value for money(32)
Close to train station(32)
Classy environment(20)
Would stay again(12)
Perfect for business trips(6)
Negative reviews(15)
Susan Chong SC
2-bed Room
Stayed in Feb 2025
Couple
17 review
7.0/10
Posted on Mar 12, 2025
hotel just next to railway station and subway station. it's very convocation terms of transportation. it's is also near to Luohu commercial building. food and shopping no issue. there is washing machine and can hang dry clothes on bar. breakfast very limited choice and seats also insufficient. nevertheless. Just good enough to stay few days. room condition so so only
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life!
Ayur Badmaev
2-bed Room
Stayed in Sep 2025
Business traveller
5 review
4.5/10
Posted on Oct 17, 2025
The reality and the pictures from Trip are totally different.
Response from Property: 很抱歉實景與照片讓您失望了！拍攝時的光線、季節因素造成了視覺差異，我們已在優化圖片展示，確保更貼近日常狀態。若您仍在店，可隨時聯繫前台，我們會為您協調更換房型；若已離店，下次預訂時備註 “客訴反饋”，即可享免費升房福利。感謝您幫我們發現問題！
Anonymous User
2-bed Room
Stayed in Apr 2025
Family
1 review
6.5/10
Posted on May 31, 2025
Location is best, staffs are very friendly. But old hotel, not very clean and nice. I paid for breakfast, but nothing choice for me to eat, ended up not eating. Very near the station.
Response from Property: 酒店的位置在和平路上，地鐵1號線到羅湖站C出口出來直行進地下通道出和平路右轉即到，地鐵站，羅湖口岸，火車站都在一起，一樣的路線過來酒店，全程步行5分鐘左右，也可以致電前台電話，酒店安排人在火車站接。酒店的（早餐7:00鍾準時開餐，9:00鍾結束）自助餐10幾個品種任選。酒店的所以努力都是希望能給客人提供方便舒適的住宿環境，歡迎您的下次光臨！祝您生活愉快！
ÑearAndFªr
Queen Room
Stayed in Jun 2025
Business traveller
111 review
2.5/10
Posted on Jul 15, 2025
A local phone number to use the internet? Incredibly loud doorbells? No chicken
Response from Property: 非常抱歉又讓您在入住中遇到了這些不愉快！關於您反饋的問題，我們會立刻核實並整改：本地電話號碼上網問題：我們會檢查客房網絡設定，確保所有手機號（包括本地號碼）都能順暢連接，同時在前台準備網絡連接指引，方便您隨時諮詢；門鈴聲過響：我們會立即安排工程人員調試客房門鈴音量，避免過大噪音影響您的休息；我們會反饋給餐飲部門，優化餐食品類選擇，儘量滿足不同客人的飲食需求。再次為這些疏漏向您致歉，後續我們會加強各環節的檢查，努力避免類似問題。如果您還有其他需求，也歡迎隨時和我們溝通。
Guest User
Queen Room
Stayed in Nov 2024
Family
31 review
9.5/10
Amazing
Posted on Dec 8, 2024
Very convenient place with lots of eateries around. Staff were very helpful.
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life!
muaz1236
2-bed Room
Stayed in Mar 2025
Family
2 review
7.5/10
Posted on Apr 17, 2025
There is one exit from the Metro station that opens to the hotel side of the road. I didn't know that so I had to book a taxi with my family to go there. It was an average hotel and the staff had very good behaviour. Can do better by reducing the nightly price as one may be able to find better options at this price.
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life
Guest User
2-bed Room
Stayed in Sep 2024
Family
4 review
7.0/10
Posted on Dec 1, 2024
Good location but rooms are a bit old and the train station is quite loud.
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Couple
4 review
5.5/10
Posted on Dec 9, 2024
Near Luo hu check point.but noisy because besides Metro tracks
Guest User
Queen Room
Stayed in Dec 2024
Solo traveller
113 review
10/10
Outstanding
Posted on Jan 7, 2025
It was a good hotel very near the train station
Response from Property: 尊敬的賓客您好,非常感謝您下榻華驛酒店並在百忙之中留下您的入住體驗！在這座匆匆的城市。能遇見您真好！謝謝您的鼓勵我們會繼續努力，我們深知唯有以堅持不懈的努力，方能做得更好。小驛位於羅湖市中心，毗鄰萬象城，東門等購物廣場，周邊吃喝玩樂交通一應俱全。酒店提供親情化管家服務，個性化增值服務，免費礦泉水，免費行李物品寄存，免按金免查房等周到服務。真誠期待您的下次光臨，祝您生活愉！
DeadLion
Queen Room
Stayed in Jan 2024
Travelling with friends
9 review
9.0/10
Great
Posted on Feb 8, 2024
Clean, good location. Service could be better.
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Solo traveller
14 review
6.5/10
Posted on Jun 4, 2024
Simple room. Good location quite near to the border and train station.
Response from Property: Dear guests, thank you very much for staying at Huayi Hotel and leaving your stay experience in your busy schedule! In this hurried city. It's great to meet you! Thank you for your encouragement. We will continue to work hard. We know that only with unremitting efforts can we do better. Xiaoyi is located in the center of Luohu City, adjacent to the Mixc, Dongmen and other shopping malls, and the surrounding food, drink, entertainment and transportation are all available. The hotel provides family-friendly butler service, personalized value-added services, free mineral water, free luggage storage, no deposit and no room inspection and other thoughtful services. Sincerely look forward to your next visit and wish you a happy life!
Guest User
Special Single Room
Stayed in Mar 2025
Business traveller
6 review
4.5/10
Posted on May 9, 2025
not great
Response from Property: 尊客您好：看到您的評價給您帶來了不愉快的入住體驗，小驛感到很慚愧，酒店會進一步的更新我們的設備設施，提高我們的入住環境，加多我們的殺蟲次數，酒店已經做出了相應的改進措施，希望您下次有機會在選擇華驛酒店，給您一個不一樣的入住體驗。祝您生活愉快！工作順利！
M30885****
Queen Room
Stayed in Oct 2025
Business traveller
1 review
10/10
Outstanding
Posted on Nov 7, 2025
The hotel's location is amazing! It's just a few minutes' walk from Luohu Railway Station, through an underpass, making it easy to carry luggage. Dongmen shopping district is a 10-minute walk away, super convenient for shopping and dining. The MixC shopping area is also nearby, making shopping incredibly convenient. The rooms are clean and comfortable, fully equipped, and offer excellent value for money. It's perfect for both business and leisure travel, and I'll definitely choose this hotel again next time!
Original textTranslated by Google
Response from Property: We are thrilled to receive your rave review! Convenient location and comfortable accommodations are our goals, and we are incredibly grateful for your positive feedback. We'll definitely choose us again next time you're in Shenzhen, and we promise you won't be disappointed! 😊
M892523****
Special Single Room
Stayed in Sep 2025
Business traveller
2 review
10/10
Outstanding
Posted on Nov 1, 2025
This stay truly exceeded my expectations! The hotel's location is superb, just a 10-minute walk to the city center shopping district, making it incredibly convenient for shopping and visiting local attractions. It's also close to the subway station, so getting around is a breeze. The room was exceptionally clean; there wasn't a speck of dust on the floor or desk. The bedding was soft and comfortable, and I fell asleep almost immediately, getting a fantastic night's sleep. Although there was no breakfast, there were plenty of breakfast shops nearby with a wide variety of options, so finding something to eat wasn't a problem. The front desk service was also very attentive; check-in and check-out were quick, and they even proactively reminded us to keep our belongings safe – such attention to detail! I'll definitely choose this hotel again next time! Especially the lovely receptionist – kudos to her for her excellent service! 👍👍👍
Original textTranslated by Google
6/9
Response from Property: 非常感謝您用這麼細緻的文字分享這次入住體驗！看到前台團隊的服務能給您帶來驚喜，我們既開心又感動～未來我們會繼續保持這份用心，熱切期待您下次來這座城市時，再次選擇我們，續寫愉快的旅程！
M3287****
Queen Room
Stayed in Sep 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Nov 2, 2025
The location is excellent, not far from the shopping area, and easily accessible by walking or taxi, saving a lot of travel time. The room is spacious; even two people with suitcases wouldn't feel cramped. The wardrobe is large enough to hold plenty of clothes. The facilities are complete, with hot water available 24 hours a day at a stable temperature, making washing up very convenient. The bathroom is well-ventilated and odor-free. The bedding is very comfortable; the comforter is light yet warm, and there was no pilling or shedding after one night's sleep—very clean. Although breakfast isn't included, there are many breakfast shops nearby. The staff were all very friendly, welcoming, and polite. Overall, a very comfortable experience; I would definitely come again!
Original textTranslated by Google
6/9
Response from Property: Thank you so much for sharing your stay experience in such detail! We are both happy and touched to see that the service from our front desk team surprised and delighted you. We will continue to uphold this dedication and eagerly look forward to choosing us again when you visit this city to continue your pleasant journey!