Guest Reviews of ATOUR HOTEL of Shenzhen Nanshan Mango Net Building
9.8/10
Perfect
1124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.7
Service9.9
Cleanliness9.8
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All reviews(1124)
Positive reviews(1117)
Reviews with photos/video(156)
Delicious breakfast(109)
Friendly front desk staff(91)
Classy environment(76)
Quiet & comfortable(74)
Easy to get around(59)
Perfect for business trips(51)
Close to beach(11)
Excellent TV(10)
Negative reviews(7)
Otoya
Superior 2-bed Room
Stayed in Dec 2024
Family
33 review
10.0/10
Outstanding
Posted on Jan 15, 2025
The young women at the reception were simply wonderful. They welcomed us with hot tea and every time we returned to the hotel they greeted us with a cup of tea or honey water. It was the nicest hotel service we have ever had in our entire lives. The hotel is very well located (next to the Tencent building). The room was super clean (like new), very warm (with the ability to adjust the temperature but the windows do not open). Huge TV, a fridge refilled daily (Coca-Cola, green and black tea with honey). Bottled water is not only left for guests in the rooms, but also by the elevator. The gym and laundry (free of charge) are open 24 hours a day. The laundry is equipped with washing machines with automatic detergent dosing. The breakfast was good, mainly Chinese. In the evening, from 9.30, there is a free light meal for guests in the hotel restaurant. There is a 7-eleven store in the same building.
Response from Property: 您的五分好評就如同冬日的暖陽讓小朵為之振奮。出門在外的旅途每一個場景和瞬間都能讓人覺得原來生活如此簡單,浸透陽光的早餐,不擁堵的交通,舒適透氣的房間和床品,會不會慶幸一下還好選擇了小朵家。您的每一步每一餐每一宿都讓小朵牽掛,期待君再來O(∩_∩)O
今日澳白
Elegant Queen Room
Stayed in Nov 2024
Solo travellers
19 review
10.0/10
Outstanding
Posted on Dec 31, 2024
Here's a draft review:
"I'm thoroughly impressed with my recent stay at this hotel! The staff were incredibly friendly and accommodating, the room was spotless and comfortable, and the amenities were top-notch. From check-in to check-out, everything was seamless and exceeded my expectations. I'd highly recommend this hotel to anyone looking for a fantastic stay. Five stars isn't enough - I'd give it ten if I could!"
Response from Property: Dear guest see your comments, letDuoer are full of confidence, andharvest joy. We are a cultural hotewith reading and local photographyas the theme, Yaduo 100% servetea, bring you the warmth of home.We believe that guests are family, so that you feel the neighborhood service, but also make you feel friendly. Our hotel has a special aundry room, you can wash clothes for free. There is a place to dry clothes in the laundry room oh ~~~ Yaduo is your home away from home. Welcome to experience it
Wei Siang
Superior Queen Room
Stayed in Dec 2024
Business travellers
27 review
10.0/10
Outstanding
Posted on Jan 19, 2025
Good location and friendly staff. It is a good choice for business travellers
Response from Property: "Dear guest officer: Thank you for your support and love for Yatuo Hotel! Although I can still feel the warmth across the screen, because of the support and affirmation you have given us. Continuous pursuit of excellence is our service goal, work with heart and use of service is our purpose. When we impress you with quality service, it is also the best encouragement for us. We are always committed to creating a warm and comfortable living environment for our guests and look forward to your visit again. "
Samuel NNN
Elegant Queen Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 4, 2025
Good and friendly with nice environment
Response from Property: 親,感謝您對我們的支持,亞朵的風格是“舒適、清新、樸實、靜謐”,很高興您對我們的喜愛,朵兒們也期待您的再次入住,多為我們提供寶貴的意見,朵兒們在亞朵與您不見不散哦~~~
eeeats
Guestroom (2 Beds)
Stayed in Jun 2024
Travel with friends
12 review
8.5/10
Very Good
Posted on Jul 29, 2024
location is good, very close to different malls in nanshan area, all 10-15mins ride away.
staffs very friendly, they offered us free breakfast just because we were waiting to check in and the room was not yet ready when we arrived. very good service.
Response from Property: 遺憾朵兒沒能得到您的5分點評!非常感謝朵友真誠分享與入住感受。亞朵酒店一直秉承為客人提供優質的服務初心,為每一位朵友提供最温暖的服務體驗,期待您再次光臨~
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 29, 2024
Good location, clean rooms and very nice service.
Response from Property: 看到您對朵小二的認可,激動之情已溢於言表,高山流水、知音難覓。我們把最好最實在的東西用在您的使用感受上,温馨而無壓,實在不浮華,您對我們的好感就是對我們最大的肯定和激勵,我們會繼續努力噠!讓更多的親人、朋友喜歡我們。 感謝與您的初見,願我們成為永遠的家人!!!
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jul 11, 2024
Room and service were great!
Response from Property: 被親這麼給力的點贊感動到熱淚盈眶了呢,我們做的這一切衹是為了給您提供一個滿意、舒適、健康的住宿環境,同時也非常感動您能推薦給朋友們一起分享這份喜悦的心情,盼望您下次入住!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Family
2 review
10.0/10
Outstanding
Posted on Feb 11, 2025
Nice hotel
Response from Property: 尊敬的客官: 感謝您對亞朵酒店的支持與厚愛!雖然隔着屏幕卻依然能夠感受到絲絲温暖,衹因您給予我們的支持與肯定。不斷追求卓越是我們的服務目標,用心做事和用情服務是我們的宗旨。當我們用優質服務打動您的同時,也是對我們最好的鼓勵。我們會始終致力於為我們的客人打造温馨舒適的旅居環境,也期待您的再次蒞臨
RickyWu1970
Superior 2-bed Room
Stayed in Oct 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Nov 2, 2024
Good service
Response from Property: 親愛的朵友:朵兒的微笑,熱情貼心的服務,我們不僅僅是一家酒店,我們是一種生活方式,我們送上的是一種情懷,我們開心生活,積極主動,希望感染到每一位客人,希望您帶着亞朵最初的夢走遍全球,不忘初心,方得始終......
Yyy2kaaa
Superior Queen Room
Stayed in Sep 2024
Couples
12 review
10.0/10
Outstanding
Posted on Oct 17, 2024
Very good
Response from Property: 您的五分好評就如同冬日的暖陽讓小朵為之振奮。出門在外的旅途每一個場景和瞬間都能讓人覺得原來生活如此簡單,浸透陽光的早餐,不擁堵的交通,舒適透氣的房間和床品,會不會慶幸一下還好選擇了小朵家。您的每一步每一餐每一宿都讓小朵牽掛,期待君再來O(∩_∩)O
Flash Chew
Superior Queen Room
Stayed in Jun 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jul 11, 2024
Good good
Response from Property: 看到您對朵小二的認可,激動之情已溢於言表,高山流水、知音難覓。我們把最好最實在的東西用在您的使用感受上,温馨而無壓,實在不浮華,您對我們的好感就是對我們最大的肯定和激勵,我們會繼續努力噠!讓更多的親人、朋友喜歡我們。 感謝與您的初見,願我們成為永遠的家人!!!
Guest User
Elegant Queen Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2025
The room is new, clean and tidy. Hot water comes out in seconds with high water pressure. The small refrigerator and bar are free, which is a good deal. Next door is the Penguin headquarters, adjacent to Shenzhen University, and it is very comfortable to stroll around the campus.
Original TextTranslated by Google
Response from Property: 亞朵有自己的獨特魅力,能吸引這麼多愛朵兒的粉絲兒內心也是超激動的,每天看見各種各樣的顧客從眼前走過,我的內心是滿足的,感謝愛的您,朵兒不會驕傲但會一如既往為了更好的發展而發展,我們全體工作人員期待與親的下次相遇~
joshua22349114
Elegant Queen Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on May 2, 2025
Facilities: Complete and new
Hygiene: Clean very well
Environment: Beautiful, located next to Tencent headquarters
Service: Thoughtful and friendly
Late-night porridge: delicious and pleasant midnight snack
Original TextTranslated by Google
Response from Property: 致朵兒幸福的客官,感謝您對朵兒的喜愛,我們會繼續努力下去,為更多的朵友們熱情服務,讓大家都感受到家的温暖。亞朵一直致力於提供高設施和高品質服務!您的滿意就是對亞朵最好的鼓勵!也希望您能繼續支持亞朵。您有空了就常來看看朵兒,喝喝茶,看看書,聽聽音樂。真誠歡迎親再次來亞朵做客哦!
Anonymous User
Elegant Queen Room
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 27, 2025
I had a stomachache in the middle of the night, so I called the front desk with the idea of giving it a try. The front desk immediately asked if I needed someone to accompany me to the hospital. I was unfamiliar with the place, so I thought I would take some medicine to hold on, so I told the front desk. Unexpectedly, they immediately ordered stomach medicine, and also sent warm water and hot compresses, saying that they would let me rest more comfortably. I am very grateful to this hotel for making me feel warm in a foreign land.
Original TextTranslated by Google
Response from Property: I am so excited to receive your praise. The hotel has chosen a quiet building pattern in the bustling city, hoping to bring you a different cultural experience in the city. The hotel not only has books in the fourth space for you to read for free, but also has self-service laundry and breakfast. We will uphold the neighborhood service so that every family member who returns to Atour can feel the warmth here. Looking forward to your next stay~
Guest User
Executive Queen Room
Stayed in Mar 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 20, 2025
A particularly good and perfect experience. The room is clean, spacious, comfortable and bright. It is also very convenient to go to the Coast Shopping City. The front desk staff is also very enthusiastic. I highly recommend it! !
Original TextTranslated by Google
Response from Property: Dear, I am very happy to give you a full score of praise and affirmation. We are very touched. You summarized your recognition of us with a simple and praiseful word "very good". I am really happy! The hotel has a bamboo house for you to read, a laundry service, a photo studio for a rich and healthy breakfast, a body wash and bath, and books for you to read. There are many more things we look forward to your experience!