Kangbo Hotel (Shenzhen Liutang Subway Station Store)

The safety was worrying. I was getting ready to change clothes in the room, but suddenly two strange men swiped their cards to enter the room. It was so scary. There is no clear explanation, and I don’t know the final reason.

There was nothing wrong with staying on the first night. I paid 240 yuan directly for the extended stay without going to the platform. They said it was cheaper than the platform, so I canceled the order from the platform and paid directly at the front desk to extend my stay. After checking in, I put down my luggage and went out to take care of things. When I first entered, I did smell a bit of smoke and thought I smelled it wrong. After finishing the matter and returning to the room, I found that the smell of smoke in the hotel room was a bit heavy. I asked customer service to change rooms. I went to the platform to check the price. It was really amazing. Suddenly I found that the price changed from 250 to 175. From the time I booked the room to the time I asked to change It took less than an hour to get to the room. Who can bear this? ? I contacted customer service and said they were adjusting the price, so I went to the front desk and asked, and they talked like a good guy. I asked them, if I book at this price and check in behind closed doors, will they reject guests? The woman at the front desk didn't answer and just ignored me. I thought they were busy and stood there for a while, but no one paid attention to me. The woman even left the front desk. When I saw it, I asked, so what happened? At this time, another man answered in the same tone that I could not check out and pay the difference. Well, opening a store is so casual, so you can only consider yourself unlucky. Hehehe, what an attitude! They changed my room to a smaller room next to the same floor. I accepted that there was no cigarette smell. I immediately wrote a negative review and there is no chance of coming back again! I will continue to see if I can find the lobby manager to deal with it. What kind of attitude is there? If you don’t control the price well, you will be charged. You will only use price control to perfunctory guests. You are not just directly cutting prices on the Ctrip platform. You are also cutting prices at Qunar. It’s really funny.

This hotel is good, with convenient transportation and smart facilities. There is also a self-service laundry room. The service attitude of Xiao Liu at the front desk is also very good. The takeout and robot delivery are untouched, safe, hygienic and cute. The bedding is also very clean. Xiao Shi at the front desk was warm and thoughtful, and the service was very good. It was a very satisfying stay.

The service is terrible. When checking in a room, they said it was on the 3rd floor, and then they asked if it could be on the 7th floor. If you are not familiar with the front desk business, please provide some training before you start working! Also, I was speechless when they called me at 5 a.m. to ask me to get up and move the car. The parking space was guided by your hotel staff, who even called me at 5 a.m. to ask me to move the car. I am really impressed by your hotel.