Guest Reviews of Yuanyueli Service Apartment (Futian Center Store)
9.2/10
Very Good
270 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.4
Cleanliness9.2
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All reviews(270)
Positive reviews(264)
Reviews with photos/video(63)
Great value for money(18)
Easy to get around(13)
Awesome gym(12)
Friendly front desk staff(12)
Many amenities(11)
Perfect for business trips(7)
Would stay again(5)
Convenient parking(4)
Negative reviews(6)
Guest User
Standard Queen Room
Stayed in May 2025
Family
3 review
8.5/10
Very Good
Posted on Jul 2, 2025
The name of the place is not reflected correctly. Had difficulty finding the place and to tell driver.
Otherwise, the location is great and convenient. Lots of small eatery and shops that sell fresh local fruits.
Wonderful to have washing machine in the room with detergent provided. However, the bed for 2 persons is rather small. Can be uncomfortable for bigger size couples.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in May 2025
Couple
33 review
10/10
Outstanding
Posted on Jun 9, 2025
Absolutely perfect. Clean. Spacious room, amazing. We would return 100%.
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!
Guest User
Deluxe Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 11, 2025
An effortlessly enjoyable stay—everything just feels right. Thoughtful details enhance the experience without calling attention to themselves. The atmosphere is calm, inviting, and refined, making it easy to settle in. Whether taking time to unwind or making the most of what's available, the balance is just right. A place worth returning to.
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!
Millar Mercer
Standard Queen Room
Stayed in May 2025
Couple
9 review
9.5/10
Amazing
Posted on Jun 8, 2025
The location is a bit tedious with the motorway nearby, I recommend taking the bus rather than the subway. But the staff are super friendly and willing to help. Super clean place. The local area had some great food. And it’s pretty close to all the main shopping areas. Great value for travellers.
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!
Guest User
Executive Suite
Stayed in Mar 2025
Solo traveller
7 review
9.5/10
Amazing
Posted on May 2, 2025
The hotel is amazing, well located very close to restaurants and groceries. The staff is very helpful.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in Aug 2025
Solo traveller
1 review
6.5/10
Posted on Sep 10, 2025
Thank you so much
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Business Queen Room
Stayed in Jul 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 18, 2025
The place has very new facilities, and the rooms are clean and functional. The thoughtful touch of having your own washing machine in your room is incredible. The staff is very friendly. I would stay again without a problem.
It's not that close to the subway, but if you plan to get around using public transportation like DiDis, it's perfect.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving us a positive review! It's our honor to have you stay so comfortable. We will continue to pay attention to every detail, from room cleaning to service quality, and strive to do better. Next time you visit, it'll feel like home!
Guest User
Standard Queen Room
Stayed in Jul 2025
Solo traveller
2 review
9.7/10
Amazing
Posted on Aug 13, 2025
Despite its small size, the hotel is well-equipped, even including a washing machine. For a new hotel, amenities are all new and functional. The showerhead has even water flow and stable pressure, and the hair dryer is powerful. The room is small, but the bed is large, and the desk is both attractive and functional. Takeout delivery to the door is convenient, and the front desk service is excellent. Cons: 1. The desk partially blocks the sink, making it a bit awkward, but considering the low price and small space, it's tolerable. 2. The room is extremely humid, especially after showering, when water splashes onto the floor, which evaporates overnight and becomes even more humid. The corners of the quilt were a little damp upon arrival, and after a night, the bedding was damp from head to toe. For extended stays, it's recommended to bring your own desiccant.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Standard Queen Room
Stayed in Jul 2025
Couple
8 review
3.5/10
Posted on Aug 14, 2025
The room was incredibly damp. The sheets and quilt felt damp when I pressed them. I developed eczema after sleeping there. It was also incredibly small and unventilated. The tower-like structure had no windows in the bathroom, so the steam from showering couldn't escape, and the whole room felt like it was dripping with water. It's a 20-minute walk from Futian Station, requiring taxis or bikes to get around, which wasn't very convenient. Although it was cheap, I'd really rather pay a little more for something better. It was incredibly damp. Something needs to be done. I couldn't sleep well at night! I had received all the positive reviews when I booked, but I was truly let down. The front desk service was okay, but the room was truly disappointing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
TSH
Standard Queen Room
Stayed in Jul 2025
Solo traveller
112 review
5.0/10
Posted on Aug 8, 2025
The location of this apartment is very inconvenient. It is far from the subway station and takes 20 minutes to walk. The room is clean but the toilet is very small and has a strange smell. I will not stay here again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in Jul 2025
Solo traveller
8 review
10/10
Outstanding
Posted on Aug 7, 2025
The surrounding area is full of life, convenient for eating and drinking, and the lobby is spacious and bright
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving us a positive review! It's our honor to have you stay so comfortable. We will continue to pay attention to every detail, from room cleaning to service quality, and strive to do better. Next time you visit, it'll feel like home!
SillyAA
Standard Queen Room
Stayed in Jun 2025
Travelling with friends
13 review
10/10
Outstanding
Posted on Aug 6, 2025
Facilities: Very good, with a shared kitchen, gym, and dining and leisure areas.
Cleanliness: Very good, cleaned daily.
Environment: The hotel lobby is spacious and bright.
Service: Problems are addressed promptly.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving us a positive review! It's our honor to have you stay so comfortable. We will continue to pay attention to every detail, from room cleaning to service quality, and strive to do better. Next time you visit, it'll feel like home!
Guest User
Standard Queen Room
Stayed in May 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jun 29, 2025
The hotel has a view of Ping An Financial Center and is close to the city center. The rooms are clean and tidy, with complete facilities and quiet
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!
Old 9
Business Queen Room
Stayed in May 2025
Solo traveller
75 review
10/10
Outstanding
Posted on Jun 16, 2025
This hotel is very nice, with a very good environment, nice service staff, and complete room facilities. The only drawback is that it is too far from the subway station.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!
Guest User
Standard Queen Room
Stayed in Apr 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on May 24, 2025
There is a public kitchen, the lobby is clean, the room is clean, and the service is good. Treasure Apartment Hotel
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving us a good review! It is our honor to make you stay comfortable. We will continue to pay attention to every detail, whether it is the cleaning of the room or the quality of service, and strive to do better. Next time you come, you will feel at home!