Shenzhen OCT East Oasis Gleetour Hotel

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Shenzhen OCT East Oasis Gleetour Hotel
深圳东部华侨城黑森林嘉途酒店
China/Guangdong/Shenzhen/Yantian District/Meisha Street, next to Interlaken Tianlu Block, Yantian District, Shenzhen, Guangdong, China
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Guest Reviews of Shenzhen OCT East Oasis Gleetour Hotel

9.3/10
Very Good
299 review
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.5
Frankie
Queen Room
Stayed in Mar 2025
Family
22 review
10/10
Outstanding
Posted on Apr 15, 2025
Good Good Good Good Good Good Good Good Good Good Good Good Good
Response from Property: 非常感謝您對我們酒店的評價,您的讚揚是對我們最大的認可,我們會一如既往地提供優質的服務和設施,讓您的每一次入住都變得完美無缺,我們酒店也會陸續不斷的推出各種優惠喜餐活動,期待你的下次光臨!
Guest User
Forest Family Friendly Room (Double Bed)
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 8, 2025
It's very friendly to bring children. There is a swimming pool, which is very shallow, so I feel relieved. There are also indoor and outdoor playgrounds, which are clean and tidy and managed. Although the surrounding OCT is shabby, the little train and jungle crossing are still very popular with children! Don't go to pick tea at this time hahahaha
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your heartwarming sharing of the Black Forest Jiatu Hotel! My baby had a lot of fun in the swimming pool and the children's playground. The train and jungle crossing in OCT East are simply a cute baby adventure park! Next time you bring your baby here, let me know in advance and I will prepare children's supplies for you. I hope to meet you again.
Guest User
Quirky Family Double Bed Room
Stayed in Apr 2025
Family
46 review
10/10
Outstanding
Posted on May 22, 2025
The room is clean, tidy and relatively new. The children like the double-decker bed with slides very much. The parent-child room is warmly decorated. The balcony also has a panoramic view of the swimming pool. Includes breakfast, afternoon tea and dinner. Breakfast is buffet style, with both Chinese and Western food. Afternoon tea is in the form of a picnic bag, with drinks, sandwiches and fruits. Dinner is also a fixed set meal for two people. The swimming pool is not heated, which is very suitable in summer. The children have a lot of fun. There is also a children's playground. It is a hotel more suitable for parent-child travel. There are free train experience, jungle crossing, and travel photography (book in advance). I was in a hurry this time and didn't experience travel photography. I will experience it next time I come.
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6/11
Response from Property: Dear guest, hello! Thank you very much for sharing your parent-child stay experience so carefully. The care between the lines makes us deeply feel your love for the hotel, and we are honored to be able to participate in the happy time of you and your baby! The forest exploration of the small train, the brave challenge of jungle crossing, and the travel photography service to be experienced are all the "growth vacation packages" we have prepared for parent-child families~ Next time you check in, contact the front desk in advance to make a priority reservation for travel photography. Professional photographers will use the lens to capture the precious moments of the baby's interaction with nature, so that the beautiful memories can be touched and hidden~📸🌿I hope that the baby can gain new growth and laughter in every stay. We are always here, waiting for you and your family to "go home" with full sincerity and surprises~👨👩👧👦✨
Guest User
Forest Room (2 Beds)
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 18, 2025
The experience was pretty good. The children had a lot of fun. The weather was getting hot, so they could go swimming. They didn't bring swimsuits, so the children couldn't wait to play in the water. The jungle crossing was also very suitable for children. They took the forest train and felt the breath of nature. The air was especially good. There was a bus that went directly to Yunhai Park at the door of the hotel. The hotel was also convenient to Dameisha Beach and Seafood Street. In short, the weekend schedule was full and it was very suitable for parent-child travel.
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Response from Property: Dear guests, hello! Thank you very much for choosing our Black Forest Jiatu Hotel to start a happy weekend parent-child trip and sharing this childlike experience with us! I especially took note of the episode of "not bringing a swimsuit" you mentioned. In fact, our front desk has prepared a swimsuit purchase service for guests who need it temporarily. If you need it before your next arrival, let us know in advance so that we can prepare "water play equipment" for your baby, so that this eager happiness will no longer leave regrets~ From the lively appearance of the children who can't wait to play in the water by the swimming pool, to the brave exploration when crossing the jungle, to the focused expression of feeling nature on the forest train, the joy between the lines makes us deeply feel the beauty of parent-child time, and we are honored to be able to participate in it! I wish your family will always maintain your curiosity and love for the world. We are always ready to create new and beautiful memories for every time you come~ 🌞👙🚂🌿
Guest User
Forest Duplex Room
Stayed in Apr 2025
Family
9 review
8.0/10
Very Good
Posted on May 18, 2025
The room is a bit small, the bathroom is also small, but it is a loft so the children had a lot of fun playing there. The service attitude is good, especially the little brother who went to the children's playground with the kid and a guy called Crab Brother. It was quite comfortable with not many people. The only shortcoming is the food. There are few types of breakfast, and the dinner is a set meal, which is also average. Overall it is good, I will definitely go there again.
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Response from Property: Thank you very much for writing such a detailed review! We are also very satisfied that the baby can have fun in the loft space~😊 Regarding the size of the room and bathroom, we are sorry that we cannot fully meet your expectations. We will continue to pay attention to the details and optimize them. We hope to give you a more comfortable experience in the future~ I am especially happy to hear you praise our staff! It must be very heartwarming for the crab brother in the children's playground to receive praise~ They always regard the children's smiling faces as the biggest motivation for work~🌟But the little suggestions about meals really made us write them down in our little notebook! The optimization of breakfast categories and dinner sets has been fed back to the catering team. In the future, we will work hard to enrich the choices and improve the taste, so that everyone can go from having fun to eating satisfied~😋Your tolerance and support are so important to us! I look forward to bringing more surprises to you and your baby when we meet again next time~ Waiting for you~💕
Guest User
Forest Family Friendly Room (2 Beds)
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 18, 2025
The hotel is in a great location, in the East OCT. Take the kids to ride the train, swim, play jungle crossing, then go to worship Guanyin for four years, and then go to Dameisha to dig sand. This location is just in the center. The hotel staff is very good and responsive. It would be better if the food was a little more abundant.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed and good review! 🌟 I am so happy to be praised for "very good service"~ The landscape of OCT East, combined with the rich parent-child activities in the surrounding area (small train, jungle crossing, Dameisha sand digging...), is indeed very suitable for bringing babies to unlock "one-stop happiness"! Living here can not only immerse yourself in nature, but also easily switch between various play modes, which we are also very proud of~😊 Regarding the small suggestions on dining, we have quickly passed them to the kitchen with a small notebook! 🍴 Next, we will work hard to "do something" in terms of category richness and taste, and strive to make breakfast have more choices and meals more suitable for everyone's stomach~ Next time you come, you may get new surprises!
Guest User
Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 10, 2025
I came here after May Day to avoid the peak period. The hotel service is very good, cost-effective, and includes many packages. There are many activities in the hotel, including swimming pools, children's playgrounds, outdoor jungle adventures, slides, and the overall experience is very good. The room is clean and tidy. It is worth recommending
Original TextTranslated by Google
Response from Property: "Dear guest, thank you for your high evaluation! We are always committed to providing guests with a cost-effective holiday experience. Whether it is hygiene and cleaning or rich entertainment programs, we strive for perfection in details. Your satisfaction is our motivation. You are welcome to bring more friends to experience other packages and activities next time! I wish you a happy life!"
Guest User
Queen Room
Stayed in May 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Jun 7, 2025
Very new and clean, very suitable for bringing the elderly and children to play
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your recognition! Our cleaning team must be very happy to see the evaluation of "very new and very clean" ~ and it is our honor to be the holiday choice of your whole family (especially the elderly and children)! Your satisfaction is the greatest affirmation for us! I look forward to you bringing your family back next time, letting the elderly breathe fresh air in the mountains and forests, watching the children laugh in the children's playground, and creating more warm memories with the whole family ~
Guest User
Forest Quirky Adventure Family Suite
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 6, 2025
Satisfied! I like the hotel room very much. The service attitude is also very good, especially Sirius, the hotel guest relations director. He called me one day in advance to confirm the check-in time. Because I stayed for 2 days and changed two rooms, I didn't have to worry about the room change process. I went out early the next morning, and he helped me move my luggage to another room. He also thoughtfully prepared fruits and drinks. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this warm experience! We are honored to know that you are satisfied with the room, service and details! Whether it is room change assistance or thoughtful courtesy, we hope to create a comfortable stay experience for you. Your recommendation is the greatest encouragement to us. We look forward to continuing to welcome you and your family with meticulous service and surprises next time! I wish you a happy life and all the best!
熊大先生
Quirky Family Double Bed Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 21, 2025
The hotel's services, activities and facilities are really great. It is suitable for family travel. We had an unforgettable Easter. The hotel staff and teachers are very friendly to children and tourists. There are many parent-child courses, free professional photo taking, forest train and jungle crossing to participate in. The three days and two nights were very lively and busy, but the children had a lot of fun. It is hard to imagine that the old-fashioned OCT East actually hides such a great hotel. These hotel staff are both civil and martial, have a good attitude, and perform multiple duties. Together, they have created a hermit hotel in the suburbs of Shenzhen and saved the old-fashioned OCT East!
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6/10
Response from Property: We are very happy to leave you with such a wonderful impression and make you love our Black Forest Jiatu Hotel so much. The three-day and two-night itinerary is very suitable for playing in the hotel. We also opened the outdoor swimming pool and children's water play area on May Day. Meishajian and Yunhai Park next to the hotel are also worth checking in. Welcome to visit us next time, we will continue to work hard and reach a higher level!