Shenzhen OCT East Oasis Gleetour Hotel

I came here after May Day to avoid the peak period. The hotel service is very good, cost-effective, and includes many packages. There are many activities in the hotel, including swimming pools, children's playgrounds, outdoor jungle adventures, slides, and the overall experience is very good. The room is clean and tidy. It is worth recommending

Satisfied! I like the hotel room very much. The service attitude is also very good, especially Sirius, the hotel guest relations director. He called me one day in advance to confirm the check-in time. Because I stayed for 2 days and changed two rooms, I didn't have to worry about the room change process. I went out early the next morning, and he helped me move my luggage to another room. He also thoughtfully prepared fruits and drinks. Highly recommended!

There were exclusive activities during this Easter stay, and the children had a lot of fun! There are also tea picking, tea making experiences, and travel photography, all of which are special experiences. The scenery of the small train is very beautiful!

Booked two suites, contacted more than a week in advance, told them that there was a child's birthday and helped to decorate, but when we arrived on the day, the room decorated for the birthday was super small, and the other room was much larger, and only one room card was given to the decorated room, and two room cards to the other room. Can it be understood that the one is a single room? I have stayed in hotels of all sizes in the surrounding area, but this time I was really shocked. I contacted so many days in advance, but they actually arranged the worst room for the birthday? ? ? And there was only one stool in the room, so our family of three could only sit by one person? ? ? I was really angry. To be honest, the environment is still good. If you don't feel that you are treated differently, the experience is still okay.