The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)

The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station) Reviews

The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)

Jiabin Road (Chengshi Tiandi Square), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)
The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station)
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The Bauhinia Hotel Shenzhen (Luohu Port Grand Theatre Metro Station) Guest Reviews

9/10
Good
1143 review
Verified reviews
Location9.1
Amenities8.7
Service9.1
Cleanliness9.1
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All reviews(1143)
Positive reviews(1090)
Reviews with photos/video(176)
Friendly front desk staff(125)
Large rooms(113)
Easy to get around(73)
Delicious breakfast(40)
Many amenities(38)
Convenient parking(38)
Would stay again(37)
Close to metro(18)
Negative reviews(53)
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Solo travellers
6 review
8.5/10
Very Good
Posted on Mar 4, 2025
Nice hotel！ Nice location in SZ！ Good services！ Clean & tidy！
Response from Property: Dear guest, thank you for your recognition of our hotel facilities and services and for sharing your good comments in your busy schedule. The Bauhinia Hotel is located in Luohu Business District, close to Shenzhen Railway Station, Guomao Subway Station, Grand Theater Subway Station and Luohu Port. It has convenient transportation, food courts and large shopping malls for you to choose from. We look forward to having the opportunity to serve you again!
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
43 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Environment so far so good, customer services so far so good.
Response from Property: Dear guest, thank you for your recognition of our hotel facilities and services and for sharing your good comments in your busy schedule. The Bauhinia Hotel is located in Luohu Business District, close to Shenzhen Railway Station, Guomao Subway Station, Grand Theater Subway Station and Luohu Port. It has convenient transportation, food courts and large shopping malls for you to choose from. We look forward to having the opportunity to serve you again!
Guest User
Superior Queen Room
Stayed in Nov 2024
Couples
29 review
7.5/10
Posted on Jan 8, 2025
The room size is good, TV system not working very well , overall is on average standard
Response from Property: 親愛的貴賓：您好！感謝您對我們酒店的反饋，我們非常遺憾您在入住期間遇到這樣的問題，我們會認真對待，並確保今後改進我們的服務，您是否可以再給多一次我們致歉的機會了，我們一定向您誠懇致歉，請貴賓聯繫我們前台，24小時為您服務！期待您的來電。
Guest User
Family Room
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Apr 20, 2025
Dated amenities. Convenience location. Friendly staff.
Response from Property: 尊敬的賓客，感謝您對我們酒店設施及服務的認可，百忙之中分享您的好評。寶軒酒店位於羅湖商業區，與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。交通出行方便，美食街及大型購物商場任君挑選。期待有機會再次為您服務！
小明明
Superior Queen Room
Stayed in Dec 2023
Travel with friends
16 review
10.0/10
Outstanding
Posted on Jan 21, 2024
Very spacious and lovely front desk. The hotel is huge and AC is perfect and pp are super friendly. Very clean room and the mattress is perfect. Smell great.
Response from Property: Xiaobao is very happy to see your positive comments. Thank you very much for your recognition of our services. We always hope to provide the warmest and most considerate services to every distinguished guest, so that you can feel the warmth of our family members. It is our honor to provide you with a comfortable and comfortable rest environment during your trip, and we look forward to serving you again soon!
Guest User
Giant Screen Queen Room
Stayed in Dec 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Jan 9, 2025
Great place and location. Relatively cheaper
Response from Property: 尊敬的賓客，感謝您對我們酒店設施及服務的認可，百忙之中分享您的好評。寶軒酒店位於羅湖商業區，與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。交通出行方便，美食街及大型購物商場任君挑選。期待有機會再次為您服務！
CHEN Autumn Lafite
Superior Twin Room
Stayed in May 2024
Family
15 review
7.5/10
Posted on Jul 17, 2024
Good Services, big room. the Manager is Very responsibility But just feeling strange with room door without lock, can not sleep and make back pain with the Very Old bed.
Response from Property: 尊敬的賓客，非常抱歉沒能得到您的5分好評，入住期間房間有任何問題都可以隨時聯繫小寶的哦，小寶是一家香港上市公司投資及興建的商務精品酒店，座落於深圳市繁盛的商業和金融中心，地處優越地段，緊靠深圳地標-華潤萬象城、地王大廈、深圳書城等，距深圳火車站、羅湖口岸及國貿衹有咫尺之遙。交通極為便利，周邊配套設備完善，鄰近各類購物、美食、超市及娛樂場所。酒店極具現代感及創意的設施，服務及設備齊全，是您商務之旅和休閑度假的優選場所。
Anonymous User
Superior Twin Room
Stayed in Feb 2025
Other
1 review
9.5/10
Amazing
Posted on Mar 13, 2025
Friendly staffs and good location
Response from Property: 尊敬的賓客，感謝您對我們酒店設施及服務的認可，百忙之中分享您的好評。寶軒酒店位於羅湖商業區，與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。交通出行方便，美食街及大型購物商場任君挑選。期待有機會再次為您服務！
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on May 14, 2024
Thoroughly enjoyed my stay from the first moment. Was upgraded to a double room due to being a solo traveller. Staff were willing to help with any issue or question. And breakfast was delicious! Also the supermarket at the back of the building was very convenient and it is also located close to two subway stations. Would stay again and recommend to anyone!
Response from Property: Xiaobao is very happy to see your good comments. Thank you very much for your recognition of our service. We always hope to provide the warmest and most considerate service to every distinguished guest, so that you can feel the warmth of our family. It is our honor to provide a comfortable and cozy rest environment for your travel, and we look forward to serving you again soon!
Anand1515
Giant Screen Queen Room
Stayed in Feb 2024
Family
1 review
10.0/10
Outstanding
Posted on Mar 31, 2024
We felt so comfortable from the minute we entered into the reception where Jenny and her team in reception. Jenny stood very supportive and well communicative for our every enquiries and needs regarding stay, food and extended her full help with smiling face Without hesitant she came forward to every help She is very professional, friendly and speaks good English too. Which made us feel like home Thanks for your hospitality
Response from Property: 小寶看到您的好評好開心喲，非常感謝您對我們服務的認可。我們始終希望能為每位尊貴的客人提供最温暖貼心的服務，讓您感受到我們親人般的温暖。能為您的出行提供舒適愜意的休息環境是我們的榮幸，期待能早日再次為您服務！
Johan
Superior Twin Room
Stayed in Feb 2024
Family
2 review
10.0/10
Outstanding
Posted on Mar 21, 2024
Was introduced by staff to the room. Spacious hotel with spacious rooms. Big good beds. Everything was working. Varied breakfast. TV channels limited but is normal. There's a small supermarket at the back of the block the hotel is in. I loved that I could open the window above the bath. Helpful staff. Seems to be popular for small conferences.
Response from Property: Dear guest, thank you for your recognition of our hotel facilities and services and for sharing your positive comments in your busy schedule. The Bauhinia Hotel is located in Luohu Business District, within easy reach of Shenzhen Railway Station, Guomao Subway Station, Grand Theatre Subway Station and Luohu Port. The transportation is convenient, and there are food streets and large shopping malls for you to choose from. Looking forward to the opportunity to serve you again!
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travellers
6 review
10.0/10
Outstanding
Posted on Jan 20, 2024
Excellent support especially taking into account the language barrier. The manager name Jenny is too good. She goes out of her way to help.
Response from Property: 尊敬的賓客，感謝您對我們酒店設施及服務的認可，百忙之中分享您的好評。寶軒酒店位於羅湖商業區，與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。交通出行方便，美食街及大型購物商場任君挑選。期待有機會再次為您服務！
Jun Hao
Standard Queen Room
Stayed in Jun 2023
Solo travellers
2 review
10.0/10
Outstanding
Posted on Sep 11, 2023
Very good location literally centralised. Nice room and service staff. A hotel that won’t disappoint you. Will choose to stay here again next visit. 🙏
Response from Property: 嘻嘻~已經收到小主的稱讚了，內心真的是樂開了花呢!服務好每位客人是應該做的哦。貴酒店有24小時自助洗衣房，感謝小主對我們的認可，期待與您下次的美好邂逅!
Wilsonnn
Deluxe Queen Room
Stayed in Mar 2024
Couples
58 review
8.0/10
Very Good
Posted on Jun 22, 2024
Good service , nice location Staff is so helpful, will again booking
Response from Property: 一個人最幸福的時刻，就是找對了人，一段旅程最開心的時刻，就是找對了“窩”。寶兒勵志做到最好，你們才是我們最好的鑒定師。喜歡就經常回來哦，下次讓您看到更美更好的我!寶兒祝您身體健康～
Sam Ma (Business traveler)
Superior Queen Room
Stayed in Dec 2023
Business travellers
4 review
10.0/10
Outstanding
Posted on Jan 4, 2024
The Bauhinia Shenzhen Hotel Is a jewel of a boutique hotel in commercial Shenzhen next to the iconic Mix C shopping mall and accessible via the Grand Theatre MTR station. Jenny Liu, the manager who speaks proficient English ensures travelers are given a Warm welcome and dietary needs at breakfast looked after. The breakfast is delicious and great value. Rooms are clean, well furnished in a functional way with high ceilings And spacious. Windows let in fresh air and the rooms are equipped with all expected modern amenities. A robot delivers your take away from the lobby straight to your room. The Bauhinia is a great business hotel, offering quiet working environment and functional, clean and very accessible to the shopping mall across the street (no more than a five min walk). Jenny, the manager is a star and an asset to the Bauhinia hotel, incredibly dedicated, well respected by her team as a leader and ensures her team is focused to serve the traveler with a smile. Will book again soon. Thank you
Response from Property: 看到您的點評我們萬分開心。很榮幸我們的服務得到您如此高的評價，我們將繼續維持這份熱情真摯的為您服務。願你聽到我的名字時，眉開眼笑，牽掛絲絲剪不斷，化作繞指柔。感謝親愛的客官，您對我們的認可期待你我的再次相遇，願你眼中有光芒，所想能如願，所做能實現，笑容永相隨!願你一生被愛，一生可愛!下次見喲~