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Location8.7
Amenities8.6
Service9.0
Cleanliness8.7
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Negative reviews(64)
KRAL GOKHAN
Deluxe Queen Bed Room
Stayed in Sep 2024
Business travellers
5 review
6.5/10
Posted on Nov 3, 2024
Kahvalti resinlerde gorunenle alakasi yok cok sey eksik bati kahvaltisi olarak sadece yumurta var cay veya kahve yok, resepsiyondaki gorevliler ingilizce bilmiyorlar ama cok ilgililer..
Response from Property: The breakfast given by our hotel is a nutritious breakfast, including soybean milk, fried dough sticks, bread, fried noodles, steamed stuffed bun and porridge. Unfortunately, we don't have coffee and toast for breakfast, and there is no western breakfast. We will try our best to improve. Now our hotel is being renovated and upgraded. After two months, after the renovation and upgrading of our hotel is completed, we will introduce more kinds of breakfast. We will have western-style breakfast, including toast and coffee.Our hotel is located at the subway entrance of Shangchuan, with convenient transportation, prosperous business circle, many aspects of eating and entertainment, clean rooms, favorable prices, and the best cost-effective hotel around, which is the most cost-effective hotel for business travelers.
Francesco
Superior Queen Bed Room
Stayed in Feb 2025
Business travellers
2 review
3.5/10
Posted on Mar 25, 2025
Terrible hotel. I was so grossed out from the room that I did not even want to undress
Response from Property: 尊敬的賓客,此次讓你感到不愉悦,深感歉意!您的批評,是對本店最大的愛護,請把具體問題給本店説清楚,本店會按您説的方面進行整改,確保本店得服務得到改善!謝謝您,祝您生活愉快!
Anonymous User
Superior Queen Bed Room
Stayed in Oct 2024
Business travellers
2 review
6.0/10
Posted on Nov 7, 2024
The room was horrible and I texted trip.com and the hotel made an upgrade to the last floor which was OK
The breakfast was almost nothing . I don't recommend it at all
Response from Property: The breakfast given by our hotel is a nutritious breakfast, including soybean milk, fried dough sticks, bread, fried noodles, steamed stuffed bun and porridge. Unfortunately, we don't have coffee and toast for breakfast, and there is no western breakfast. We will try our best to improve. Now our hotel is being renovated and upgraded. After two months, after the renovation and upgrading of our hotel is completed, we will introduce more kinds of breakfast. We will have western-style breakfast, including toast and coffee.Our hotel is located at the subway entrance of Shangchuan, with convenient transportation, prosperous business circle, many aspects of eating and entertainment, clean rooms, favorable prices, and the best cost-effective hotel around, which is the most cost-effective hotel for business travelers.
swordyellow
Deluxe Queen Bed Room
Stayed in Jan 2025
Business travellers
18 review
10.0/10
Outstanding
Posted on Mar 10, 2025
设施:10
卫生:10
环境:10
服务:10
Response from Property: 尊敬的賓客: 您好!小軒非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假以及出差體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Superior Queen Bed Room
Stayed in Jan 2023
Business travellers
5 review
10.0/10
Outstanding
Posted on Feb 17, 2023
Very good
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節 都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望麗呈會是您回憶裏最 温馨最獨特的那個!常回麗呈看看哦,祝:安好!
Luming1213
Superior Queen Bed Room
Stayed in Mar 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on Apr 23, 2025
I often stay here. The environment is beautiful and the location is easy to find. The front desk service attitude is also very good. All aspects are satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city and wait for your arrival! See you there! Wish you always smile^_^!
Guest User
Superior Queen Bed Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Good sanitation, good service, clean and sanitary, convenient transportation, complete facilities, large room, good color lighting! I had a good stay! The surrounding area is also prosperous! I also upgraded the room. This makes me happy!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city and wait for your arrival! See you there! Wish you always smile^_^!
Anonymous User
Superior Queen Bed Room
Stayed in Mar 2025
Business travellers
24 review
7.5/10
Posted on Apr 22, 2025
To be honest, this Licheng is just average. I don't know why it was given 4 stars. The toilet design is really unreasonable. The water valve is blocked by the wall on the side and is difficult to press. I won't post a picture of the toilet. It is difficult to use and easy to hide dirt. It obviously smells! The towels are from 2017 and are older than the hotel. Did they buy them at a low price? The room also has a bit of smell, but everything else is fine. However, after all, you can't expect too much here for the price. So give some points.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the careful supervision of guests like you that enables us to constantly discover deficiencies in our work, make corrections and make progress. It is a pity that your expectations were not met during your stay at the hotel. The hotel has started to deal with the relevant matters. We look forward to your visit again and we are always waiting for your next visit.
Kele+bing❤️
Superior Queen Bed Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The room is large, clean, ventilated and quiet. The corridor is wide and the design is nostalgic. There is a gym and laundry room. The service is good and friendly. The hotel is conveniently located. I will come again next time!
Original TextTranslated by Google
6/7
Response from Property: I am very happy to receive your recognition and give us such a good evaluation, which shows that you are traveling with your heart and have empathy to understand the difficulties of hotel staff! Your good comments are the greatest encouragement to our store. We will work harder to provide better service to gain more recognition from customers!
Guest User
Superior Queen Bed Room
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The hotel is nice! Convenient transportation! The room is also good! The air is ventilated and the service is OK. The hotel also has a restaurant! The restaurant's private rooms are nice and the food is delicious!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city and wait for your arrival! See you there! Wish you always smile^_^!
Anonymous User
Deluxe Queen Bed Room
Stayed in Feb 2025
Solo travellers
1 review
2.0/10
Posted on Mar 30, 2025
Service: This is the most important thing. After taking a shower the night before, the water in the room was not dry. I asked for cleaning in the morning. When I checked out, I was told that it was paid. It was written on its website, including daily cleaning. It costs 30 yuan to clean a bathroom. Why don't you rob it? ? ? I have been traveling around for almost 20 years. This is the first time I encounter this. See you at 12345.
Facilities: Old, the bathroom door is broken and can't be opened. The decoration style is at least 20 years old; the shower head is also broken... How can you say that you are a high-end hotel?
Hygiene: Really bad, very bad, very bad. When you enter, there is a musty smell, the floor is dirty, and you get up the next day with a runny nose and sneezing
Original TextTranslated by Google
Response from Property: 尊敬的賓客,遇到這次不愉快的體驗,是本店的失職,不管怎麼説給您表達深深的歉意!對於亂收費問題,本店有明確的收費標準,如果存在這個現象,請直接本店前台,轉店裡的總經理,本店的電話都有錄音的質檢平台,如有亂收,本店會退還給您!很高興得到您的反饋,本店會強強巡查,加強質檢管理!
Guest User
Superior Queen Bed Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 12, 2025
It's pretty good. The room facilities are complete. The hotel has a gym, self-service laundry, and good service. Especially the private dishes in the restaurant on the fourth floor are delicious!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
yinhong2016
Superior Queen Bed Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 10, 2025
The room is clean and comfortable, with good ventilation and lighting, complete facilities, and a desk lamp. There are many places to eat and stay around, especially the private dishes of the Orchid Banquet on the fourth floor are good! The service attitude is also good, very suitable for business travelers to stay on business trips!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Anonymous User
Superior Queen Bed Room
Stayed in Jan 2025
Business travellers
47 review
1.0/10
Posted on Feb 26, 2025
I have stayed here before. Although the hotel is old, I feel it is okay and gave it a good review, but the experience this time is really bad. First of all, the hygiene is not clean. The label of the room number of the previous guest is still in the room, and it is on the floor when you open the door. The rooms are all broken and old. The hair dryer stops after blowing for more than ten seconds. The hair is not dried. I have to wait for several minutes. The hair is wet and uncomfortable. The quilt of the hotel is very thin, so I called to get another one. When the aunt brought it, her eyes were not very friendly. There were not many tissues at the back. After a few seconds, there were no more. I asked her to bring some more tissues. As a result, she got angry and thought we were too much trouble. When she knocked on the door, she was obviously emotional. She went around and gave us the tissues. She asked us directly, if you have anything else to take, tell me all at once, don't be here and there. I was convinced, and I said you didn't put many tissues in the first place. She said yes, just tell me if you need anything else. She couldn't go back and forth to get it for us. I was really impressed. How could there be such an aunt? It was obviously her own fault that she didn't do her job well. She just put a few papers there. Moreover, she was not happy to get something and gave us a cold face. What's wrong? Isn't it your job to serve the guests? Isn't this within your job scope? Even if you are emotional, you are so stubborn to the guests in person? Then today I was supposed to check out at 3 o'clock, but they called me at 2:15 to tell me that it was time to check out. I was really impressed. Didn't they do a good job of handing over? I complained immediately when I checked out. I really can't stand it. What a crappy hotel.
Original TextTranslated by Google
Response from Property: Sir, after investigation by our store, the situation is not as serious as you said. Our store's facilities are good and the hygiene is clean. The hair dryer cannot be blocked when blowing, especially when blowing clothes. It is easy to automatically protect itself and it will take several minutes to start up. The waiter frequently brought you things late at night, and it was timely and not unhappy. You checked out at 3 o'clock on Ctrip, and the room service came to you half an hour in advance to ask if you would continue to stay, which was normal. I don't know why, but during your stay, our waiter also asked you if you were dissatisfied with anything during your stay, and we would help you solve it, and we would upgrade it if there were any hardware problems. You said it was normal at the time. Later, you expressed so many demands when you checked out, which also shows that our work was not done well. At that time, our inquiries during your stay may not have been attentive enough and we did not meet your needs. I deeply apologize to you and hope that we all travel with a good mood, and the journey will be better!
Guest User
Superior Queen Bed Room
Stayed in Jan 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 13, 2025
Located in Baoan Business Center, prosperous, convenient transportation, complete facilities, free gym, self-service laundry, good service, and the room is clean and tidy!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!小軒非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假以及出差體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。